Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
406annmariem
Business trip · March 2026
“Normandy Hotel”
+Definitely will return. The hotel is clean and maintained to a high standard. The staff are a credit, they are welcoming, helpful and friendly. There is a very relaxed atmosphere and the rooms are warm. Extremely good value for money. A special mention to Emma, Hukum, Nailia and Jamie who were particularly helpful. Many thanks
michellejosephinem
Group of friends · March 2026
“Fabulous Hotel”
+We were parents of the Castlebay School Pipe Band that stayed alongside the Pipe Band from 6th-9th March 26. This is our second stay as a group and we will be back! Every member of the hotel staff who worked over this weekend were phenomenal. We will always come back and stay here as a school band. We have never felt more welcome. The hotel has such a lovely atmosphere and vibe and the staff were so kind, helpful, professional and so caring and friendly towards the group. Excellent level of service - fantastic rooms and food. You were so kind to our youngsters allowing them to use the pool table and relax in your lovely reception area. Bethany was excellent at handling our booking, Jamie was superb at reception, great restaurant manager but all the other staff were great too. Thanks for a really great weekend. We hope to see you in August for the World Pipe Band Championships. The staff are a credit to this hotel. xxx
Voyage679973
Family · March 2026
“Unfortunately not good this time”
+Having stayed here many times on a Booked stay park fly deal as its close to airport has restaurant and bar and the staff are friendly and helpful this time unfortunately was a disaster, complaint to management via email was sent still awaiting a reply
baileyf955
Family · March 2026
“Beautiful hotel and wonderful staff!”
+Absolutely beautiful hotel. We ended up stopping in the restaurant for a bite to eat and the food was perfectly cooked and very delicious. Our waitress Emma B was absolutely fantastic, she was always attentive, very polite and was there for anything we needed! 10/10 recommend and if you go to the restaurant, make sure to ask for Emma!
184carolea
Couple · March 2026
“Friendly and Comfortable”
+We stay here regularly and have always found the rooms comfortable and the staff courteous and very hrl9ful. The shuttle service to the airport is worth its weight in gold. If I do have a complaint it's that the Menu in the lounge doesn't seem to have changed in years and is a bit limited. A couple of more 'pub' classics should do it. Other than that, definitely can't complain.
K9398KLalisong
Group of friends · March 2026
“Tribute night.”
+We went to a Tribute night on Saturday the 28th of February . The cue at the bar was absolutely ridiculous , not enough staff on . Food was minimal , small plate with chicken on the bone, 3 slices of carrots and lumpy mashed potatoes , cheesecake was ok but very sweet . Two of our friends had to wait 20 minutes for their vegetarian meal as they ran out. Tribute singer was late on and sang for just under an hour . All in all they really need to improve in the bar and food department . To make things worse drinks were only 25mls and far too much mixer and ice in the glass , lemonade was flat on two occasions. It’s just aswell your with good company.
johnhJ3683PJ
Couple · February 2026
“Good Park and Fly.”
+Stayed one night on a Park and a Fly package. Great value for money. Very close to airport. Receptionist on arrival and departure were great Room had been refurbished, was clean, tidy and had everything needed. Parking at rear on tarmac. Transfers to and from airport were spot on, comfortable minibus and great drivers.
B8530DNhelenw
Group of friends · January 2026
“Perfect girls night away”
+Our room was lovely, staff were amazing and so helpful, the entertainment was great and danced the night away. Breakfast was so tasty too, looking forward to my next stay in March
violetw421
Group of friends · January 2026
“Super fun night.”
+The rooms have been refurbished and are quite spacious. The dinner was delicious and the entertainment was great. The DJ creates a lot of fun too. The breakfast is really good with plenty of choice. My only slight complaint is that there wasn't enough bar staff which meant a bit of a wait for service. Apart from that we had a great night and I would highly recommend the party night at the Normandy Hotel.
mageretk
Couple · January 2026
“Amazing night with good friends”
+Another great night at the Normandy tribute nights are the best. Got a wee room upgrade room was really lovely highly recommend