Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 70 reviews.
rickcardoc
Family · August 2024
“Ripped off not honest”
+Don't stay here people people not honest ruined my family's vacation took our money for prepaid 2 week stay,, They won't work with the Travel Agents,they just keep the money and no room,wished I read the reviews before,many bad experiences
Dream15513510312
Family · August 2024
“SCAMED”
+Scamed by owner not honest. Knew Travel agents were calling to change date on my stay. I prepaid 550. For 28 Days , he would not work with me on arivel dates when i was finely able to reach him, he was very rude on phone. I stayed in area were Host were very nice and helpful not this person
porc2023
Family · October 2023
“Kindness”
+The room is very clean and nice… a big space, and a great experience! Hotel is very close to the supermarket and convenience stores, bus stations etc. employees are kindness and respect of the service. The best experience I ever had of the hotel in Phnom Penh Cambodia…
b0ng0e
Cuba · Business trip · March 2022
“What a nice little hotel”
+The rooms are comfortable. What I want in a hotel is a comfortable bed, clean, good shower, and cold A/C. The Mou delivered on all items. The bonus is they have a wonderful staff from the front desk, security, and the cleaning gals. I have to mention one staff member by name, Mr. Piseth from the front desk who is very helpful with directions, where to eat, and is the go to problem solver. I had a problem with the first room and with in minutes he moved me to another with no fuss. I will defiantly stay here again when in Phnom Penh.
rachelgR153XN
Couple · March 2020
“No frills but good location and friendly helpful staff. They let us leave our bags at reception for the day.”
+We found this place in an excellent part of the city which wasn’t touristy. The room was pretty basic but spacious. The staff were very helpful. Thank you. We were able to leave our bags there for the day and get drinks from fridge and pay later. Life saving after a big night out!!
H9773WSmarkd
United Kingdom · Family · February 2020
“Excellent value for money”
+Friendly staff very clean hotel very reasonable room rate no frills but well looked after in a good location easy distance to attractions toul sleng trips can be booked for killing fields and tours bike hire available if brave enough to cycle in Phnom Penh but away from the bustle of riverside Asian food good European food basic but Eatable
Hellouhno
Solo · January 2020
“The worst thing that sums up the city Phnom penh”
+I not only got harassed EVERYDAY at about 5am from someone at the front desk calling from day 1 (and I stayed no less than 10 days at this hotel) asking if I was going to check out, to being screamed at because I offered my debit card to be charged but because one of the staffs was disturbingly slow- he basically held my card hostage and told me to pay in cash (Help this make sense when you have my debit card). I literally saw a kitchen staff on the first floor empty a bottle of minute maid 'orange juice' into a cup, cover the cup and took it up to a guest. So they buy juices for 2 riehl I suppose, charge guests, three or four dollars and keep the change. Let's not get started on the noodle soup I ordered that ended up being ramen noodles (like I can tell the difference between ramen and plain ol' noodles') and they charged about $5.00 for it. Please this hot mess of a place doesn't deserve your money nor time. Absolute disgusting from the owner to the floors in the bathroom.
565vannake
Cambodia · January 2020
“I love to give more then three star to hotel”
+This is a good mid range budget hotel that you are looking for once your planing to see phnom penh, cambodia, location: It was located to center of the city close to every main part of phnom penh. Room : The room was really good but the door case broken out, Air-conditioning working well, room floor clean. Staff: People in the hotel some of them are so good to talk to, but I think few of them was impolitely, especially the maid I was met on the first day. Yeah totally fine hotel, I realized my booking with Welcome drink serve but it was not.
Verified traveler
December 2019
+The hotel is a bit run-down. But it is a good value for the money. Very nice staff
marioJkt25
Indonesia · Couple · November 2019
“Decent hotel compared to what I pay”
+Not a fancy hotel but quite proper. Big room with twin bedding which each of it on queen size bed. So yes, it can occupy up to 4 adults. The bedding was hard, so be used by that. There room was clean, the air con works, the hot water running well, there's also fridge and water boiler. TV works well with several channels. Location is 15 minutes walk from Central Market, and around 1-2 USD with TukTuk to everywhere. It also near the Central Bus Operator which cheaper if you wanna made a journey to Siem Reap, VN, or Bangkok by direct booking. But this hotel needs to improve their elevator, which something scary for me to be honest. The view from top floor of this hotel was amazing. Overall, the price I paid was decent to what I got.