The Mirror Hotel

Name: The Mirror Hotel
Address: KN 5RD Near Kisimenti Roundabou, Kigali, 250, RW

3.3Fair12 reviewsSee rooms

Hotel

KN 5RD Near Kisimenti Roundabou · Kigali

Facilities at a glance

Free Wi-Fi
Gym
24-hour front desk
Elevator
Terrace

About this place

Luxurious Spa and Recreational Amenities Indulge in relaxation at the full-service spa or take a dip in the outdoor pool and stay active at the fitness center. Dining and Entertainment Enjoy a variety of dining options with 2 restaurants and a coffee shop/cafe, plus unwind with a drink at the bar/lounge or poolside bar in the evening. Convenient Facilities and Services Benefit from complimentary wireless internet, flat-screen TVs, and jetted bathtubs in rooms. Plus, take advantage of amenities like a 24-hour front desk and luggage storage. Stay at The Mirror Hotel in Kigali and experience luxury and comfort within reach.

Choose your room

Pick check-in and check-out to see live room prices.

7 room types

Choose your room
Room type	Guests	Show prices
Junior Suite 24 m²3 × Queen bed	Sleeps 2	Show prices
Standard Room 18 m²Double bed	Sleeps 2	Show prices
Deluxe Twin Room 18 m²2 × Twin beds	Sleeps 2	Show prices
Deluxe Room 24 m²2 × Queen bed	Sleeps 2	Show prices
Economy Room 18 m²Twin beds	Sleeps 1	Show prices
Family Room 24 m²Queen bed	Sleeps 2	Show prices
Executive Suite 24 m²Queen bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Pool & wellness

Services

24-hour front desk

Accessibility

Elevator

Outdoor

Terrace

Location

Address
KN 5RD Near Kisimenti Roundabou, Kigali, 250, Rwanda
1.3 km from the center of Kigali

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.

Guest reviews

3.312 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 12 reviews.

eric
February 2022
2.0
“Currently not operating!”
+The hotel was under renovations when I went there so I could not stay. When hotels.com attempted to email and call the hotel to confirm a refund with them via email and phone, they did not respond - so I may just be out the money and never stayed there.
Rachel
September 2020
2.0
“Worst Hotel”
+WORST HOTEL SERVICE EVER! After flying from brussel Airport, just wanted to do my test and sleep. Lucky i found a new hotel Woud Never recomend this hotel for Europees are as last min boeking
Robert
December 2019
4.0
+The sweat stained pillows had no covers, the walls had water damage. The room had a stale smell to it. The bathroom was dark and dingy but had excellent heated and pressured water
Verified traveler
August 2019
2.0
“Horrible”
+Horrible, loud music from opposite club till 5 am every day.
Sylvesters
August 2019
2.0
“Not worth your money”
+Service was devastatingly poor. My first night I was checked into a room that was not clean and the toilet was not working. The bed was extremely small and mattress completely worn out. The hotel could not also keep control of the noise levels in the hotel as there were rowdy guests staying in my floor who kept up and made noise all through the night. The breakfast menu was very disappointing- for instance on Thursday morning the only options available were vegetable soup, french fries and boiled eggs. Service at the restaurant was also extremely slow with food orders taking up to 1 hour and waitpersons quite slow in approaching and responding to customer queries. I would strongly not recommend for either a long or short term stay. You might have to reconsider removing the hotel from your listing to protect your reputation.
Verified traveler
Group of friends · June 2019
2.0
+It was horrible experience of this so called Mirror Hotel. I had booked the hotel through Expedia and reservation was confirmed. But when we reached to the hotel in the evening, they said there is no vacant room reserved for us as confirmed during booking.. How can a hotel say like this ??? They transferred us to a hotel called Classic Hotel. But the facilities there were not up to he standard what we booked and paid. So I recommend all the guests not to book this Mirror Hotel. Narayan Bhattarai emeil: bhattaraikainlo@hotmail.com
Pyndiah
September 2018
2.0
+The was very noisy, very loud music till very late. Bathroom very poor.
Verified traveler
September 2018
6.0
“Was just okay”
+Helpful staff, the bedsheets needs whitening; It doesn’t look clean. The reading table needs a reading light, the room is not bright enough and the more so for reading/working
Alistair
February 2016
2.0
“Terrible, terrible hotel. Avoid at all costs.”
+The staff at this hotel are deeply incompetent. Every mistake that they could have possibly made, they did. They lost my booking. They tried to charge me at checkin, despite having prepaid in full through hotels.com. I booked a suite. They gave me a normal room. They forgot about my laundry - twice. They failed to clean my room or replace the used shampoo. It was so bad that I ended up checking out a day early and going to a different hotel. When checking out, they tried to charge me for another guest's meals. What a bunch of amateurish fools.
Alfred
January 2016
6.0
“Nært flyplassen, ikke for lange opphold!”
+God frokost og ok seng, men det var mye støy på utsiden av hotellet. Det var ikke varmt vann i dusjen. Bassenget hadde grønt vann

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

7 room types

Junior Suite

Standard Room

Deluxe Twin Room

Deluxe Room

Economy Room

Family Room

Executive Suite

What this place offers

Internet

Pool & wellness

Services

Accessibility

Outdoor

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews