The Metropolitan Hotel

Name: The Metropolitan Hotel
Address: 17 Gordon Street, Mackay, 4740, AU

8.1Very good602 reviewsSee rooms

Hotel

17 Gordon Street · Mackay

Facilities at a glance

Free Wi-Fi
Parking
Room service
Family rooms
Non-smoking rooms

About this place

Modern Accommodation with City Views Convenient Location Located just 2.5 km from Town Beach, The Metropolitan Hotel offers easy access to popular attractions like Far Beach and Mackay Entertainment & Convention Centre. With free private parking and proximity to Mackay Airport, exploring the city is a breeze. Comfort and Convenience Experience a comfortable stay in air-conditioned rooms featuring city-view balconies, flat-screen TVs, and well-equipped kitchenettes. Whether relaxing in bed with plush linens or enjoying a drink at the on-site bar, every moment is designed for your comfort. Dining and Entertainment Indulge in delicious meals at the hotel's restaurant or unwind with a drink in the cozy bar. For entertainment, visit nearby Mackay Marina or catch a game at BB Print Stadium Mackay. Your stay at The Metropolitan Hotel promises both relaxation and excitement. Book your stay at The Metropolitan Hotel now for a memorable Mackay experience.

Choose your room

Pick check-in and check-out to see live room prices.

4 room types

Choose your room
Room type	Guests	Show prices
1 Bedroom Apartment Queen bed, Twin beds, Sofa bed	Sleeps 5	Show prices
Standard Double or Twin Room 16 m²Twin beds, Queen bed	Sleeps 3	Show prices
Family Room 32 m²Twin beds, Sofa bed, Queen bed	Sleeps 5	Show prices
Two-Bedroom Apartment 40 m²2 × Queen bed, Sofa bed	Sleeps 6	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Food & drink

Restaurant
Bar
Room service

Family

Family rooms

General

Non-smoking rooms

Location

Address
17 Gordon Street, Mackay, 4740, Australia
0.8 km from the center of Mackay

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 10:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

8.1602 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness7.4

Service8.9

Location8.4

Room quality7.9

Amenities7.4

Value for money8.4

Food and drink7.9

Madilyn
Australia · Family · November 2026
7.0
+Looks good on the inside
−Its attached to the pub looks dingy from outside. The room didn’t look like it was properly cleaned
Mariaan
Australia · Couple · October 2026
9.0
“Great place to stay, with really nice staff and great food.”
+It was convenient, very well priced and great facilities. The staff were really friendly. The room was very clean and very comfortable. The food we ordered was very good and delicious!
−We ordered room service and we had to go down an hour and a half after ordering to go and pick up our food. We were however given free drink and big apology.
Gary
Australia · Solo · October 2026
8.0
+Staff were very good to deal with, great meals downstairs in the hotel. Well appointed room, very high standard for hotel accommodation.
Kisha
Australia · Family · September 2026
10.0
+Clean tidy and welcoming
Jonathan
Australia · Solo · September 2026
6.0
“You get what you pay for”
+Price Location
−Checking in through pokey lounge. Poor after hours facilities
Regino Jude III
Australia · Couple · September 2026
10.0
“Clean toilet/room”
+Clean toilet
Amie
Australia · Solo · September 2026
8.0
+Everything was perfect woth our stay & would definitely stay here again.
−When we were checking out of our room we realised 5-10 minuets down the road that we forgot to leave the key in the room with the cleaner so turn around and come back to leave it with her in the room. So When my partner went up there to gove it to her she was so absolutely rude how she spoke to him when he enter the door to let her know having a go at him saying "WHAT NOW IM CLEANING THE ROOM FOR GOD SAKES WHY ARE COMING BACK HERE FOR NOW?" Which he nicely just let her know that he forgot to leave the key which she then again havd a bigger go at him which was so uncalled for & definitely not deserved to be spoken to the way she did. Which made the end of our stay not so good and questioning if we would ever come back again.
Joanne
Australia · Group of friends · September 2026
10.0
“Great price, good price, meals great just don’t buy drinks”
+The room was amazing, 2 bedrooms, kitchen, dining, lounge and had a washing machine and drier which was a bonus.
−Went down to the bar for dinner and the meals were reasonably priced but the drinks were way over priced, travelled from Weipa down to here stopping at many hotels along the way and this was the most expensive drinks we had. Room, staff, meals fantastic.
Cecelia
Australia · Couple · September 2026
8.0
+Close to everything, well priced, clean and comfortable.
Terrilee
Australia · Solo · August 2026
8.0
+How big it was
−Not much

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 10:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

4 room types

1 Bedroom Apartment

Standard Double or Twin Room

Family Room

Two-Bedroom Apartment

What this place offers

Internet

Parking

Food & drink

Family

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews