The Metcalfe Hotel

Name: The Metcalfe Hotel
Address: 123 Metcalfe Street, Ottawa, Ontario, K1P 5L9, Ottawa, K1P5L9, CA

8.9Very good255 reviewsSee rooms

Hotel

123 Metcalfe Street, Ottawa, Ontario, K1P 5L9

Facilities at a glance

Free Wi-Fi
Parking
Breakfast
Concierge
Elevator
Pets allowed

About this place

Upscale Hotel in the Heart of Ottawa Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Enjoy a meal at Cocotte or take advantage of the hotel's room service. Full breakfasts are served on weekdays and weekends for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Meetings and Events The hotel has 6 meeting rooms available. Comfortable Rooms with Premium Amenities Relax in one of the 108 air-conditioned rooms featuring minibars and flat-screen TVs. Stay connected with complimentary wireless internet and enjoy cable programming. Your pillowtop bed comes with down comforters and premium bedding. Explore Ottawa's Attractions Experience famous landmarks just minutes away, including Parliament Hill and Confederation Park. Book now for a luxurious stay at The Metcalfe Hotel.

Choose your room

Pick check-in and check-out to see live room prices.

12 room types

Choose your room
Room type	Guests	Show prices
Deluxe Room (Queen) 52 m²Single bed	Sleeps 2	Show prices
Suite, Corner 50 m²King bed, Sofa bed	Sleeps 4	Show prices
Executive Room, 2 Bedrooms 65 m²2 × King bed	Sleeps 4	Show prices
Junior Suite 45 m²King bed	Sleeps 5	Show prices
Room, 1 King Bed (Atrium) 25 m²King bed	Sleeps 2	Show prices
Superior Room, 2 Queen Beds 29 m²2 × Queen bed	Sleeps 4	Show prices
Classic Room, 1 King Bed 23 m²King bed	Sleeps 2	Show prices
Suite, 2 Bedrooms 79 m²2 × Queen bed, King bed	Sleeps 6	Show prices
Superior Room, 1 King Bed 27 m²King bed	Sleeps 2	Show prices
Classic Room, 1 Queen Bed 19 m²Queen bed	Sleeps 2	Show prices
Superior Room, 2 Bedrooms 56 m²2 × Queen bed, King bed	Sleeps 6	Show prices
Executive Room, 1 King Bed 38 m²King bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Food & drink

Restaurant
Breakfast

Services

24-hour front desk
Concierge

Accessibility

Accessible
Elevator

General

Pets allowed

Location

Address
123 Metcalfe Street, Ottawa, Ontario, K1P 5L9, K1P5L9, Canada
0.8 km from the center of Ottawa

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 16:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

8.9255 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.4

Service9.4

Location10.0

Room quality8.9

Amenities8.9

Value for money8.9

Food and drink9.4

Beatriz
Spain · Family · October 2026
10.0
+Great hotel. Clean and spacious room and super helpful staff
−The room was freezing when we checked in. Thankfully the heating worked and we got it to a nice temperature in a few hours.
Nathan
Australia · Couple · October 2026
10.0
“A comfortable and enjoyable stay at the Metcalfe.”
+The hotel was in a great location. The rooms were very well appointed, and the bed was super comfy! The staff were very welcoming and attentive. Overall I would highly recommend the Metcalfe when staying in Ottawa.
−Almost everything was perfect. The only negative was that we have some noisy neighbors the second night of our stay however this was quickly addressed. Everything else was perfect.
Andreia
United Kingdom · Group of friends · October 2026
9.0
+This is a very beautiful hotel with excellent service and great facilities. Shout-out to the receptionist who gave us two fresh bottles of water at check-out without us asking for it! The restaurant on-site is nice (though I wouldn’t recommend the salmon. The steak frites were good!) I slept really well here - the beds were very comfy and cosy and it was very quiet.
−The shower needs an upgrade. Shower heads and getting rid of the curtains! It’ll be a perfect hotel once that’s done.
Mark
Canada · Couple · October 2026
10.0
“Paradise Oasis in busy Ottawa”
+The central location was ideal for walking to attractions. The hotel was like a comfy little retreat, and the staff were so welcoming and helpful with everything and anything. The room was excellent and quiet, no noise transfer and yet the hotel was sold out. The Cocotte Bistro like the hotel made you feel special. Excellent getaway thanks to the Metcalfe and staff, certainly worth repeating.
−Nothing
Stefanie
Switzerland · Couple · October 2026
8.0
“Beautiful hotel, excellent service, and a fantastic downtown location.”
+Very friendly and helpful staff, beautiful interior design, and great restaurants. The hotel is spotless, with spacious, comfortable beds and a well-equipped gym. Excellent location right in the heart of downtown, making it easy to explore the city on foot.
−The room could have benefited from better lighting. Parking is not included, which is a bit inconvenient.
Ryan
Canada · Solo · October 2026
6.0
“Looks very nice, feels a little overpriced.”
+Very good location, very stylish and chic layout and feel. Restaurants are nice, if a bit pricey. Staff on site were pleasant and the concierge service (paid) is very useful.
−Was charged for a beverage from the minibar and customer service ghosted me twice. Not as many services or amenities as I might expect from a comparablely priced hotel in other parts of the world. Concierge service, while useful, probably wouldn't be worth it unless you can get it compensated someway, as there are alternative parking options if you're willing to walk a bit.
anitao
Germany · Family · October 2026
10.0
“Compliments To Everybody Working In This Hotel”
+That was the best hotel stay in the first 4 weeks of our Canada trip! Central location, very friendly staff, the excellent French bistro, and our wonderful, warm and spacious corner room with city view on floor 4... Stylish decoration, high quality material and the turndown service who noting (from my medical products in open view) that I had a bad cold never forgot to put a glass of water on the bedside table next to my pills... I am much impressed...
−I missed a hand-held shower head but I understand that this would not quite match the double shower concept used here.
CHEN
China · Group of friends · October 2026
10.0
“很好”
+卫浴用品很好床上用品不错
−216有味道，要通风，而不是放香薰机
Gabriella
Switzerland · Couple · October 2026
5.0
+restaurant
−chambre sombre
Monika
Czechia · Solo · October 2026
10.0
+Krásný a všude příjemně voňavý hotel (v koupelně La Lebo santal 33!), vkusně a moderně zařízený, pohodlný, čisťounký pokoj, skvělá postel.. jen složený depozit vrací až za 3-5 dnů (ale to tady v Kanadě mají všude 🤷🏻‍♀️).
−složený depozit vrací až za 3-5 dnů

Good to know

Check-in & check-out
Check-in from 16:00 · check-out until 12:00
Pets
Pets are welcome

Facilities at a glance

About this place

Choose your room

12 room types

Deluxe Room (Queen)

Suite, Corner

Executive Room, 2 Bedrooms

Junior Suite

Room, 1 King Bed (Atrium)

Superior Room, 2 Queen Beds

Classic Room, 1 King Bed

Suite, 2 Bedrooms

Superior Room, 1 King Bed

Classic Room, 1 Queen Bed

Superior Room, 2 Bedrooms

Executive Room, 1 King Bed

What this place offers

Internet

Parking

Food & drink

Services

Accessibility

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews