Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Grace Mburu
United States · Solo · October 2026
1.0“It was okay. The bed was good size but it was the volume of the entire room. Good shower.”
+The size of the bed. The evening front desk host (the pepsi guy) was OUTSTANDING!!!! He was beyond accommodating, understanding, charismatic, attentive, helpful. and so much more. I wish i would’ve gotten/remembered his name because I would love to book this hotel again if he’s working. He answered every single question and provided me with excellent, EXCEPTIONAL service!
−The area. The day time customer front desk host. Very kurt and rude.
JOHN
United Kingdom · Couple · October 2026
9.0“Good hotel 15 minutes from downtown manhattan via subway”
+Good value stones throw from subway into manhattan . McDonald’s / Burger King / Dunkin’s nearby . Hotel itself looked like a new renovation next to opera house hotel . Room and bed comfy Guy on reception always friendly even leant me his umbrella
−Local area a bit seedy but safe didn’t put me off
Eleonora
Italy · Group of friends · October 2026
10.0“EXCELLENT!”
+We had a wonderful stay at Melrose Hotel. The staff were extremely friendly, kind, and always available to help. Our room (a huge one!) was cleaned every day, with fresh towels provided daily. The hotel was clean and had everything we needed. We were very happy with our experience and would definitely recommend it!
−Nulla
Ougailou
United States · Solo · October 2026
9.0“Wonderful”
+Everything
Kiara
Antigua & Barbuda · Family · September 2026
10.0“I had a great stay”
+I like that the rooms were very clean, equipped with everything the site says the hotel has to offer & the staff were very friendly & helpful
−There isn’t anything I didn’t like
Alexey
United Kingdom · Solo · September 2026
10.0“Everything was great!”
giuseppe
Italy · Family · October 2026
10.0+Il personale accogliente e disponibile, posizione buona ma non ottima ben collegato ma comunque 30 minuti da Wall street e un'ora dell'Aeroporto per il resto il quartiere è tranquillo non abbiamo avuto problemi metro vicina. Servizi supermercati e tutto vicino alla struttura. Nella stanza addirittura c'è il ferro da stiro è un asciugacapelli buona il frigo. A doppia funziona bene e in molti posti non è scontato questa cosa.
−Giusto come consiglio la struttura Manca uno specchio a figura intera e magari qualche distributore per l'acqua e servizi essenziali per la notte
jean philippe
France · Couple · October 2026
9.0“Très bon séjour ! Emplacement et rapport qualité prix au top du top”
+Emplacement, confort, propreté, accueil/personnel
Annamaria
Italy · Couple · October 2026
10.0“Ottimo soggiorno a New York”
+La posizione ottima per visitare Manhattan a 20 minuti di metropolitana. Stazione della metropolitana vicinissima alla struttura Pulizia ottima
−Mancanza della colazione
Amanda
Finland · Solo · September 2026
9.0+The room was modern and clean and had a great view of the Manhattan skyline. The front desk staff was super nice and helpful. Great location near the 2 & 5 lines. Bodega with an atm and drug store in the same block.
−There was a slight misconnect with the front desk and housekeeping which caused us some inconvenience during our stay. Eventually the problem got fixed. The neighbourhood was a little rough but didn't cause anyharm.