Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 61 reviews.
senlow61
Singapore · February 2020
“Convenient place to stay during the Dinagyang 360 Festival”
+Pleasant and helpful staff. Comfortable room, firm bed but lacking in a room safe. TV and lighting fixtures will need improving soon. Good restaurant food. Good to have a swimming pool to cool off after a hectic day of walking. Convenient shopping at SM City and Delgardo Malls; less than 100 pesos by taxi.
Jcmjwsi
Business trip · January 2020
“A Must Visit in Iloilo”
+Our go to place everytime we visit Iloilo. The hotel is newly renovated and they also serve good food. The hotel staffs are well trained and extend superb customer service to the guests. Highly recommended for both business and leisure. 😊
“Good food!”
+Surprisingly, the food is GREAT! Especially their Afritada and Adobo :) The hotel itself is old and it looks and smells it. The downside is that their function rooms are located in another building, which is about 5-7 minutes walk away. This becomes very uncomfortable when its raining or is hot outside because there is no covered pathwalk. The hotel staff are very friendly and efficient.
mackieNZ
Couple · May 2019
“Excellent”
+We stayed in a room on the top floor with a balcony overlooking the city - how much it has grown! The room was spacious and clean; the housekeeping staff made the bed twice, in the morning and in the afternoon - very attentive to our needs. The staff is well mannered and extra cordial. The breakfast selection is decent - Filipino and American. The pool is about a 2-minute walk - it’s big with a separate kiddie pool. There’s a bar as well, Freddie’s, close to the pool - you should try their frozen iced tea! The hotel is close to everything; SM city mall is approximately a 10-minute taxi ride, the riverside and smallville entertainment hub is a 5-minute walk, festive walk mall is a 15-minute taxi ride. We’re definitely staying at The Mansion next time we’re in Iloilo!
+I booked this for my mom who stayed in iloilo according to her the room is clean, food is great and comfort wise is ok but i notice every time i am trying to contact my mom the Wifi connection is very poor i guess if you only wanted to stay and not connect with your friends and family this place is commendable.
earthTerraErde
Philippines · Family · April 2019
“Lovely staff and hotel with green open spaces”
+An excellent hotel. The staff is kind, friendly, courteous, and did much to help in going to places and attractions. Ideally located at the city center - very easily accessible to a UNESCO World Heritage Site Miagao Church, Garin Farm, Molo Church, then, to Mandurriao, Jaro Cathedral, Red brick Sta. Monica Parish Church in Pavia, and, lastly to Ortiz Wharf for the boat ride to Guimaras. The two Deluxe rooms we had, for the three of us, are very comfortable and spacious, big beds, great shower and best of all a terrace with views over the city. Buffet breakfast is amazing, choices galore and yet delicious. The head waitress also cooked us some fresh omelet for our table!!!. The concierge is so professional!! The marble lobby was a wonderful place for a morning meeting we had, and nice!! Had a wonderful experience in this lovely hotel!!! The only thing regrettable is our short stay of only 3 days and 2 nights (Dec 2-5, 2018). Well there’s always a next time, a longer time for a stay…
Verified traveler
Group of friends · April 2019
+Keine Raucher Ecke für die Gäste, Schwimmbad schleckte Ausstattung, Service und freundlicheit sehr gut
Angellesibal
Couple · March 2019
“Very good service”
+I would like to commend the bellman Ady who assisted us in our baggage. He did an extra mile on looking for a box that we can use for our pasalubongs. I would also like to thank their head Derick Lim, who gave us a very nice and warm welcome during our stay in the hotel. Everyone was nice from the girls at the front desk, from their servers at breakfast who assisted us with all our needs.Will definitely come back again!
Verified traveler
Family · March 2019
+Problem with the room was sink was clogged. We had an issue with our belongings taken out of the room, followed it up the next day since no one called to follow up and was returned on check out. Staff stated it was just in the room but looked everywhere the night before and did not find it. But good news the staff found the missing item. 😶
krizzamg
Philippines · Solo · November 2018
“Great experience❤️”
+Stayed this November for business and leisure. Room 506. Delicious breakfast, spacious room and very friendly staff. Since I traveled solo, they helped me fix my itinerary. Their customer service is highly commendable. I will definitely come back for my future visits in Iloilo.