Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Vanessa
United Kingdom · Family · November 2026
“Excellent if visiting Alton towers for the weekend. So close”
+Staff were so friendly and helpful. Lovely people. Room was clean and comfortable with everything you need.
−Nothing
Maureen
Ireland · Family · November 2026
“Most comfortable beds!”
+Very close to Alton Towers, reasonably priced, spotlessly clean. Lovely staff
−Nothing
Cheryl
United Kingdom · Family · November 2026
“Ruined weekend”
+The location is excellent although the local church bell rings every half hour throughout the night and the guest house is very difficult to find.
−We arrived on Friday 23rd October during the recent storm after 7 hours on the road. Staff had given us prior late arrival instructions to find our room. They didnt answer their phone and only responded by text message. Upon arrival we found no towels in our room - no bath towels, no floor towel; not even a hand towel for us to wash. We reluctantly called the landline and Mobile phone number provided which went unanswered. After 20 minutes we received a text from the proprietor telling us that they were not on site and that no staff were on site either. They said they would deliver towels to our room at 7am. The towels were delivered the following morning at 7am, but the shower head was so clogged with limescale that only a dribble of water came out. It was not possible for 3 adults to adequately shower. There was also no soap in the dispenser in the ensuite. Breakfast was below average but we were keen to get on the road by 8.30am to get to our destination. Upon our return home we emailed the Manor to explain our dissatisfaction regarding our overnight stay. We were offered 15% off another visit to be taken within the next 6 months. This was completely inadequate to reflect a stre
Witherspoon
United Kingdom · Family · October 2026
“All in all, a very pleasant overnight stay and we would use the guest house again.”
+On arrival, we were greeted by Steven who had stayed back to greet us. Checking in was 4.00 p.m. to 9.00 p.m. We arrived at 9.02 p.m. I had, however, tried to contact the guest house 3 times during the day, once by email and twice by text to let them know our ETA had changed. Unfortunately I received no reply, even though I found out that the messages had been received. It would have been courteous just to send a quick text to acknowledge receipt. Steven, however, was very efficient and had us checked in quickly. He went over and above to direct us to the car park at the back. Thank you. The room was comfortable with a double and two single beds. Perfect for our requirements. There were tea and coffee making facilities provided.
−Unfortunately the bathroom had no soap in the dispenser so we had to use shower gel. The shower was quite antiquated by worked fine. There was no shower mat for the floor after having had a shower. I believe these were over sights. The breakfast was ordered on arrival for the next day and was fine. The location was perfect for us. Around 6 miles from Alton Towers.
Lamb
United Kingdom · Family · October 2026
“One night stay, great location for Alton towers only a 15 minute drive away. Great breakfast good value for money.”
+Great location to Alton towers
−Nothing really
Nathalie
United Kingdom · Family · October 2026
“Very comfortable stay, friendly staff, fantastic location.”
+Well-situated for our short stay for Alton towers with our two young children. Family suite was perfect and all we needed, set in the annexe to the main hotel. Staff were very friendly and the breakfast which was included was lovely with plenty of choice for all the family!
Ian
United Kingdom · Family · October 2026
+Great Breakfast & comfortable clan room.
Simon
United Kingdom · Solo · October 2026
“Good value for money in convenient location”
+Very convenient for our trip to Alton Towers. Friendly staff and good cooked breakfast in the price. Good value for money.
Charlotte
United Kingdom · Family · October 2026
“Beautiful village and beautiful garden in the manor but difficult to locate”
+The actual Manor House from the outside and from the view of the garden was lovely. The staff was very friendly and made us feel welcome.
−The location was harder to find. The latest to check in was 9pm and we checked in 10/15 mins late because the directions wasn’t very clear. Unfortunately the car park entrance is on a one way round road and there is no sign to take you the right way. The car park is located at the back but it is un clear how to get to the hotel from the car park and we had to walk round the main front of the building. It was very wet and rainy so we was soaking. Once in the room it was very basis which was fine as we used it just to sleep but the pillows were a bit hard.
Shayna
United Kingdom · Family · October 2026
“Beautiful, peaceful hotel”
+Absolutely beautiful, clean room. Beds comfortable, lovely warm room as the staff had put heating on before we arrived. Good supply of milk, tea and coffee. And a lovely breakfast. Was particularly grateful for the staff who made a breakfast to order for my autistic son ( he had noodles!) Free parking, and easy access within walking distance to the nearest Wetherspoons!!
−N/A pleased with it all