Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
J7655XVjordanm
Business trip · September 2023
“Not the best”
+Clean and comfy bed and a nice hot shower. Very well located. Now the bad. Entire hotel hasn’t aged well. Carpet and tiles throughout are either disgusting or so worn out they might as well not be there. Disgusting ceiling tiles everywhere. Hotel has a peculiar smell and in certain areas reeks of cigarette smoke. Didn’t even attempted ‘breakfast’ or an evening meal, just opted to find something in town, there’s no shortage of places to eat!
B1987UMlukem
Family · September 2023
“Bad”
+Location is good and my bed was comfy, staff were helpful. That's about it. My room smelled of smoke, the carpets looked dirty, the silicon by the sink was black, the toilet handle was broken, water slowly started to drip through the ceiling after 2 nights. My 'fridge' froze everything. My cold water tap was hot and hot tap was hot. Basically needs alot of work.
Toefur
Couple · August 2023
“Awful, not worth the money AT ALL”
+Completely disgusted with booking.com for the rating given to this hotel, which was pleasant - it was absolutely unpleasant. It was dirty, damp, tatty, and falling apart. Not fit for purpose. Our room and bedding stunk of stale smoke. The toulet door was broken, which meant I got locked inside, then could not close the door afterwards for fear of getting stuck inside again. Broken radiator in the bathroom, making it so hot and uncomfortable. I am still shocked by the condition and how it has had any good reviews. Feel cheated and disappointed that our trip was spoilt by this awful hotel.
lawrencelM8574BI
Solo · May 2023
“Very good value.”
+Very much a budget hotel with no frills at all, but the room was excellent with a comfortable bed, a tv and en-suite bathroom. All I really needed for an excellent price. Friendly & helpful staff too. Also a decent size of car park, which is essential and an extra money-saver considering the cost of local car parks.. They don’t do breakfast/meals, but there is an excellent pub The Hop House very close by which does great breakfasts. I’d be happy to stay here again.
Lea110783
United Kingdom · Group of friends · August 2022
“Hen party stay”
+You get what you pay for here, we paid cheaply as it was just somewhere to rest our heads on our friends hen weekend, but I was pleasantly surprised. Yes it's basic, and the area is a little run down, but you expect that. It was clean and tidy and had recently been decorated and had new carpet so that was nice. But the clincher that got them a five star review was the staff and owner. Nothing was too much trouble, they carried our cases up stairs so we didn't struggle, they upgraded our friend to their best room free of charge as she was the bride, went to the effort to secure us rooms next to each other etc they were so friendly and kind, it really made the trip worthwhile. When booking here, please don't read the reviews, or look at the out of date pictures and judge! Just come down and see for yourself! It's clean, tidy, and the staff will welcome you with open arms, you don't get a welcome like that at expensive hotels. I can't wait to go back!
TheHungryLeanne
Couple · August 2021
“Nice people but not a great area”
+• You need to register your car registration at reception when you park in the car park. • We were shown to our room by receptionist. • The outside of the building could do with a tidy up such as lick of paint. • The room was ok cleaning standards wise However the bathtub was not clean. Stains and something was in the plughole we weren't sure what it was so we didn't touch it. We rinsed the bath with some water and shower gel and put the plug in the plughole. It smelt slightly of fish when showering. • The shower head was on the side and not positioned high up and you couldn't alter the height and so it fell down on my boyfriend who is over 6ft. • Our room was decorated in a fairly modern style. • The room is a decent sized room. There was a small fridge and a small desk and chair. Plenty of wardrobe space. • The pier was only a 10 minute walk away. • Free WiFi throughout the hotel. • Plug socket by TV was wobbly. • Very odd smell in the bedroom. • There seems to be permanent residents. Possibly more permanent residents than hotels guest. I have seen online that the hotel has applied for planning application to use the ground floor for guests and the rest of the floors as HMO. • St
dannygA463SQ
Group of friends · August 2021
“Don't listen to the bad reviews”
+Some of theses reviews are a joke Just come back from this hotel after a 2 night stay for a stag do & let me tell you I've stopped in far worse in my time, rooms were clean staff were friendly & helpful place served its purpose I'd happily stop here again & The fact it was around £150 cheaper than every other hotel it's a no brainer
“Avoid this place like a plague - Disgusting place.”
+We (myself, wife and two kids) were offered a room on the top floor. when my wife saw the room she was nearly in tears. it looked like a place from a horror movie. dirty sheets, stained bed, bugs and flies on the bed. We were then offered another room in the basement, it was dirty and terrible. Only when we rejected first two rooms we were offered a better room. But you could not get rid of the smell. And carpets were everywhere stained and dirty. Everything is old and dirty i don't know how they allow this place to stay open. We were so glad when we left that place. Never ever make the mistake to spend a night on that lace, you will regret it for the rest of your life.
anetjohn86
United Kingdom · Couple · September 2020
“Do not book this "Hotel"”
+The worst hotel we have ever stayed in. Not even worth £20 a night never mind £60 everything needs replacing or repairing and the room we stayed in hadnt been cleaned for months (being generous). Drugs being used on the premises too. Bathroom was filthy, carpets stained,holes & parts not even fitted. Dust everywhere wallpaper coming off the walls radiator had come away from the wall. No hot water. Loose plug sockets and one not fitted correctly. Staff on entering the lady was pleasant but the other 2 we met one had earphones in and not welcoming at all the other on leaving the property had his cigarettes lined up on the counter over all do not book to be honest the whole area looked run down so I would only book hotels actually on the sea front. Have many more photos but could not upload them.
“Do not go to this hotel >:(”
+Ok so first off all we get a room in the basement and it’s horrible then they offer us a room on the highest level and the tiles in the bathroom come off like wth and they can’t even afford a really tv it was a god damn fake china tv then we luckily get a better room but it ain’t to good either the window opened a tiny bit and then it didn’t close and the bathroom tile was coming off a bit and it wasn’t cleaned good there was a god damn skittle by the sofa and the furniture is pretty old I would recommend not staying here since it’s a crappy hotel and you can find a better one