Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Sian
United Kingdom · Couple · November 2026
“Pleasant room in a lovely village”
+Very friendly welcome and staff, nice comfy room, although above the pub, you walk around and up some steps to the road behind, then down an alley, as it is separated off, therefore felt we weren't really staying in the pub, but in a separate place. Perhaps that can be explained a bit more when making a booking? Very clean, comfy bed, lovely view which was unexpected , dog made welcome. Complimentary drinks offered in the pub - nice log fire. Altogether a nice stay. Breakfast if you need it can be got in the other pub in the road behind,as Lugger don't offer breakfast, the pub is right by the entrance to our accommodation and was very good.
−Only down side was shower room felt really cold as towel rail wasn't working. I did report it but was told they weren't aware that it wasn't working, well it wasn't and was chilly. Was given a refund on the fillet steak meal we ordered as it really wasn't good, the staff were attentive and realised it wasn't being enjoyed.
John
United Kingdom · Solo · October 2026
+The location was ideal for our purpose. Very quaint, plus a great bar and food.
−N/a
Ray
United Kingdom · Couple · September 2026
“Not my idea of a relaxing break”
+The property was ok and the room was ok
−Access to the rooms is difficult, if your disabled in any way forget it Parking is nightmare, if the limited spaces are gone your in trouble, parking at the top of the steep hill. Bring a small car if you’ve got one No breakfast facilitiy , walk to a cafe or the other pub
Susan
United Kingdom · Group of friends · September 2026
“Enjoyable short break, in a lovely location”
+Quiet location on waters edge, room very clean and comfortable, friendly staff. Owners very accommodating.
−Not a dislike, but be aware parking is a good 10 minute walk uphill, if driving to Polruan. Breakfast not available at property at present.
Ian
United Kingdom · Couple · September 2026
“Definitely return - the local walks were surprisingly good / difficult as it’s not flat but the scenery makes up for”
+It was what we expected but the views of the harbour were hard to beat! The food at the pub was world class, too!
−Parking is always an issue in villages but that was expected… pack light and carry in / out.
tracy
United Kingdom · Couple · September 2026
“Definitely going back next year”
+All the staff are friendly and welcoming nothing was too much trouble Lovely location The quality of the mattress and the pillows were excellent, fantastic room Food was great We had a wonderful time
−Nothing
Stan ED
United Kingdom · Group of friends · September 2026
“Very good Staff and customer service.”
+Very clean.
−NA
Marie
France · Couple · August 2026
+Thanks for the firework!
Mark
United Kingdom · Couple · August 2026
“Excellent place to stay, brilliant staff, brilliant location and lovely rooms”
+The location was perfect and the rooms were clean and comfy.
−Everything, the pub was brilliant and the food was superb.
Jon
United Kingdom · Couple · August 2026
“The Lugger is a lovely old pub with rooms looking out on the harbour, its a shame it wasnt a king”
+Location was fantastic, lovely bathroom, beautifully decorated room. Food in the pub was tasty, reasonably priced and had a good choice. The staff were very friendly and helpful. When they found out it was our wedding anniversary they gave us a free glass of prosecco!
−The room was advertised as a deluxe king, but the bed was a slightly small double. Which was a major disappointment. We also hadn't realised there was no parking with the hotel and minimal parking close by. So had to park up the hill after dropping our bags and walk back down, and the same in reverse on leaving.