Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
Angie Mui Gek
January 2020
+Property is a nice place. The service was very slow and bad. Checked in and was told there is a power failure, power will be up in 20mins and after an hour, power is not up yet. Checked in the room for stay with my sister, was only given one bath towel in the room. There is no amenity (shower gel n shampoo) TOP up on day 2. When we went to the pool and the beach, ask for pool/beach towel and was told they have run out of beach towel, ask for bathe towel instead and never arrive. Wifi was very weak despite there is the wifi box just outsides the room.
+I had a great time. Most of the people there were very friendly. The food was good. The ocean was amazing to see. At night the ocean was crushing down so hard sometimes hard to sleep. But overall the resort and the site were good
Verified traveler
January 2019
+dirty room, run down facilities, and they make you to wear a strap, it make you feel like u check into a hospital
“Pay for a 4-star hotel and get a 3-star experience”
+This is definately not a luxury hotel so it would be unfair to compare it to that standard, but they do almost charge luxury rates, so I would expect the standard to be higher. Let's start with the good things. Location location location. It can't get any better. It is brilliant if you can cope with the sound from the waves all night. The things that can be improved: Condition of the rooms. They need a total make over. The TV barely showed to or three local channels but the reception was horrible. The buffé, although not bad, was definitely not one of the better I have had in Sri Lanka. The front desk was very helpful, and the rest of the staff were friendly albeit sometimes the service was very slow. WIFI coverage was both questionable as well as slow. In Summary: Pay for a 4-star hotel and get a 3-star experience. The location though is to die for.
+Really friendly staff. Helped arrange onward travel
“Convenient location”
+No complaints whatsoever, helpful staff too and Will recommend the place
Verified traveler
April 2017
+room condition was very poor with dripping water like rain, hotel maintanace was very poor.
“This is a very quite hotel with many Germans”
+It's a very very quite and isolated hotel with not much atmosphere food is very repetitive it's a very clean hotel
Verified traveler
January 2016
“Recommend against this group of hotels”
+First, a bit of context. I've never gotten around to writing reviews though I've long intended to. These are very helpful to travelers like myself so I regret having waited so long. I've been to Sri Lanka before. The country is wonderful and its people are the best. This is in no way meant to reflect on Sri Lanka. I've really enjoyed my experiences here and I can't wait to go back. The Long Beach Resort is one of 3 or 4 Koggala properties run by the same management. I've now stayed at 2 of these properties and they are both decidedly substandard. Each of these is a star less than listing. The rooms and their facilities are quite old, often grimy or dingy. There are few sad toiletries. Housekeeping is abysmal to the point where even after specifying requirements, sheets will not be cleaned, glasses replaced or water provided etc. If you need to work while traveling like I do, you're out of luck with their wifi, which has little bandwidth. Food is only available at this one hotel for any time between 9:30PM and 7:30AM. So if you are checking in late, or up and about otherwise, you may well be stuck without decent food or much water. What really threw me over the edge was the fact tha
“Great beach”
+Hotel service was not good but location is perfect, right on the beach. Hotel looks quite tired, probably in need of some renovations soon. Breakfast was not really good either.