Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
ChloHols
Couple · August 2026
10.0“Amazing!”
+We stayed here while attending a wedding at Lochgreen, and we couldn’t have asked for a better experience. The staff were so friendly and helpful, especially as we arrived before check-in, which would have been during the wedding. They were incredibly accommodating and also very helpful with taxi information. The hotel and bar were spotlessly clean, and our room was lovely, spacious and very comfortable. Breakfast was fresh, hot and offered a great selection, including a good continental choice. Our only negative was that we could only stay for one night! We will definitely be back and would highly recommend this hotel to everyone. A truly cosy, welcoming atmosphere with wonderful staff.
LozReid28
Family · July 2026
10.0“Great lunch for everyone of all ages”
+Dropped in with my sister and grandson for a spot of lunch. Staff very friendly and food was excellent. Food for my grandson was fabulous and just the right size for a small person.
H4681IUdawnm
Family · July 2026
10.0“Family catch up”
+We were there to catch up with family and we all had a fantastic time, the food was good and the staff were so friendly and helpful 😊
lindarU3753XL
Group of friends · July 2026
6.0“Disappointing Accommodation.”
+Our stay at The Loans Inn was a mixture of positives and negatives. We booked a deluxe pet-friendly room, but it felt tired and dated. The carpet looked filthy, with numerous heavy stains, the radiator was covered in rust, and there was rust on some of the bathroom fixtures and fittings. The bed linen also had a few stains, which was disappointing. Although the hotel advertises itself as pet friendly, the £30 supplement for a two-night stay, does not permit dogs on the furniture or beds, which is incredibly restrictive for pampered pets. The food was a let-down. We found both lunch and dinner on arrival to be underwhelming. The breakfast buffet also failed to impress, and we chose to eat elsewhere on day two. The greatest asset of The Loans Inn is undoubtedly its staff. Every member of the team we encountered was genuinely warm, friendly and helpful. From the lady who cleaned and prepared our room, to the night watchman who happily let my cocker spaniel, Puddle, and me out for our 4.30 a.m. walk, everyone made us feel incredibly welcome. The waiting staff and receptionists were excellent, and Lorraine deserves a special mention for her exceptional friendliness, helpfulness and loca
GoPlaces27683296833
Couple · July 2026
10.0“Perfect Stay”
+Fantastic hotel with wonderful staff. Beer garden was a welcome addition on the hot summer days/nights. Although our room looked onto the main road it was very quiet. Only thing I would change is more disabled parking closer to the main entrance. Overall a fabulous stay.
M4628DCpaulg
Group of friends · July 2026
10.0“5 nights of superb accommodation”
+We stayed 5 nights at the Loans Inn. They created a great home base for our visit from Australia. The staff were always helpful and friendly. The indoor and outdoor areas gave us numerous spots to relax and catch up with our party of friends that were also staying at The Loans Inn.
Charomo47
Family · July 2026
10.0“Excellent restaurant”
+Went for a family lunch. The service was very good, with just enough wait time for the food to be freshly cooked. The food itself was excellent and enjoyed by everyone, price was reasonable and on a par with other similar establishments I have visited. The staff were very pleasant, friendly and attentive, would definitely highly recommend
LindaReid1965
Couple · July 2026
10.0“Great service, great food, great atmosphere.”
+As soon as we walked in we were greeted and shown to our table, drink order taken while we looked at menus. Service was very friendly. Food came out quickly and was plentiful and delicious. Would highly recommend
briancZ6763FA
Couple · July 2026
10.0“Our time in Troon at the LOANS”
+Just back from our 4 day break at the LOANS Food great Accommodation first class Staff excellent Special mention to AMY Only complaint door entry system Had to frequently go back to get the card re-charged Being disabled bit of a nuisance Brian&jean room101
453SharonG
Couple · July 2026
10.0“Main road pub - good overnight stay”
+This place surprised us! The room was amazing! HUGE. Clean and a lovely super king bed x The bar staff (a lovely young fella) were very helpful and polite. The meal was OK, just standard pub food. Breakfast was a good array of food. We booked a bit last minute, but the stay was great. Only downside was no air con - so opening the window on to a main road all night was a bit of a pain… WiFi was good, overall a great stay. Not quite as close to Troon as we thought, but OK