Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 29 reviews.
Thompson
United States · Solo · May 2026
“The best value for the money in Mobile for an historic and boutique Inn experience!”
+The owners and staff were amazing. The house is so full of charm and so close to a lot of things, but I would suggest having a car if you want to drive downtown, especially in inclement weather. The front porch is so sweet - rocking chairs, a place to sit down and eat. My husband and I enjoyed quiet evening playing chess, after enjoying a nice meal. The rooms are beautifully decorated in the Victorian era. We enjoyed a room that had a beautiful clawfoot soaking tub. The coffee machine is an espresso, which we really enjoyed, having access to it any time. Glasses, plates, cups, and use of the kitchen, refrigerator, toaster, silverware, sink and stove are also there for use. I really had a great experience checking in, it’s just so happened. It was Mother’s Day and our room had been ready early so we were given early access to check in. The staff is friendly, professional, and very neat. The cleanliness is absolutely of the highest standards will definitely be visiting this place again. Should we come visit the area in Mobile.
−Everything
Scott
United States · Couple · May 2026
“Fascinating house with centruies-old charms, like staying at a museum, absolutely delightful!”
+This house was amazing! It was like staying at a museum, full of historical items to look though. Felt like traveling back in time! By far the coolest place we've ever stayed. The bathroom had a huge claw-foot tub as a bonus! Would definitely recommend!
−no complaints!
ff52c32e189a728b591c8b7a23ad229f
United States · Couple · April 2026
“A wonderful Trip Back In History”
+We loved the entire experience. The home is a historical marvel. Communication on entry process was very good. On our stay we were the only guests and had a free exploration of the whole property . The self serve features of the stay worked very well for us. Snacks , various breakfast selections, coffee (Nespresso and Pot type ) were all there for your choosing. We stayed in the Isabel room. The bed in that room was quite comfortable but it was a little high off the floor. Location is in a very charming section of Mobile. We saw a part of the city that we had not seen before.
−We weren’t quite sure how to enter the parking area upon first arrival. But all got worked out quickly. Most all the bedrooms are on the 2nd floor so there is a flight of stairs to handle,. It was not a particular issue for us but it might be for some of the folks that enjoy these vintage homes.
Wiley
United States · Couple · April 2026
“It was comfortable both physically and mentally.”
+The owner supplied condiments, snacks, juice, etc. There were fresh cookies! All necessary kitchen supplies, pots, silverware pans etc. were clean and available. Modern appliances! Everything worked. The location was adequate for our visit to Mobile. It was conveniently located near most of the good restaurants in the city. The neighborhood was safe and pleasant. Neighbors were friendly. This is an 1889 Victorian home with a good library and many historical elements of interest. The bed was particularly comfortable. The large, claw-foot bathtub is a unique experience. This was the best stay of our 30 day multistate tour. I would definitely stay at this property again. Robert Wiley
−Having only two days to enjoy it.
Jim
United States · Couple · March 2026
“Expected more welcomong”
+Serve yourself Package and counter items
−Hot prepared breakfast host on premise
Donna
United States · Group of friends · March 2026
“It's a treat to stay in a Victorian mansion.”
+Beautiful house. Comfortable bed. Nice linens. None of those awful duvets that are too hot. Lovely dining room and sitting room. Fun and safe to walk around the quiet neighborhood and look at the gorgeous homes, although Kate Shepard House is the most stunning of all. We walked to and ate dinner at Nixon's. Surprisingly good food for a sports bar. It was so kind of the host to allow us to use the golf cart to get groceries. Good communication. Easy access with keypad, although the directions in the video are wrong. Mardi Gras in Mobile is fabulous. I have never seen Mardi Gras in New Orleans, and don't want to, but I am glad I serendipitously saw the family-friendly version in Mobile.
−We asked whether the fruit and cheese in the refrigerator were for us. We were told we could take anything from the refrigerator, but guests had left deli platters, fried chicken, carry out boxes, things that clearly weren't for us. Stuff just kept accumulating for the four days we were there until the refrigerator was full. It would be best if each room had a refrigerator. Any milk or fruit in the refrigerator should be clearly marked for the use of all guests. Breakfast consists of sugary cereals. Two guests need two luggage racks and more than three coat hangers. The bathtub does not have a shower curtain and the shower spray is attached at the edge of the tub. I could see this in the pictures; looks pretty, but I didn't realize how inconvenient it would be.
Cindy4d
United States · Couple · March 2026
“We enjoyed our stay.”
+A beautiful house in a very nice area.
−The parking is pretty limited.
Bonnie
United States · Solo · February 2026
“Disappointing with no service”
+The property itself is beautiful and the room had a lot of nice character.
−I was looking to use the extra blanket in the room and found that the last occupant had left some dirty clothes behind that no one had cleaned out of the cabinet. I reached out to the hosts via text and email- using the number they gave in their welcome email. I just wanted a clean blanket. No one ever answered me… I’m not ok paying these rates for a hostless property with no service whatsoever. Thank goodness I had no trouble getting in. The kitchen was also a bit disappointing in the morning as the only tea available was a sun bleached box of white tea and the hot water dispenser was broken. But honestly, the main problem is that no one was responsive to me.
Sarah
United States · Couple · February 2026
“Sweet charming stay at the Kate Shepard House!”
+Beautifully restored Victorian home! Lots of treats and coffee available.
−The bed was too soft for us. Never met the host which lacks a personal touch.
Zhifeng
United States · Couple · January 2026
+Well maintained historical house, so many interesting artifacts inside
−Not really