Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Addison
United Kingdom · Couple · October 2026
3.0“Not great spoiled it having no heating was freezing and no breakfast second day”
+Great shower lovely comfortable beds
−No heating after contacting agent several times was ignored absolutely no communication at all no heating at all in morning only couple of hours a night Only continental one day and we stayed 2 days
Helen
United Kingdom · Couple · October 2026
7.0“It was very adequate and value for money, and we have already booked to stay again”
+Breakfast was fresh and supplied daily. The property was well heated during the evening and is very well located for us to be able to visit family. We slept soundly in comfy beds.
−The property was cold in the morning and the sound travels between floors. It was clean on the surface but needs cobwebs removing and some bleach in the shower room.
Richard
United Kingdom · Solo · October 2026
7.0−Very noisy floor boards upstairs could hear people above walking around late at night
McKenna
United Kingdom · Family · October 2026
10.0“Excellent property, nice and quite. Would book again no hesitation.”
+Breakfast was very good everything there for you when you arrive.
−N/A
Suzi
United Kingdom · Solo · October 2026
7.0“Basic, spacious and dog came for free.”
+Very central to Blackwood. Lovely layout, lots of space and fantastic shower. Stairs were easy to climb. No extra charge for the dog was also a bonus.
−Unfortunately the washing machine was not working although the host did offer to do our washing for us (I declined). The beds are soft and not the most comfortable. I slept with one duvet underneath me to make it easier to get some sleep. I would have liked to have received the fresh juice, croissants and yogurt that others mention for their breakfast. However it was the basic bread, butter, jam and cereals. Think it would be a good idea to have a larger rug or 2 on the laminate floor as I think this would help reduce the noise transferable from flat to flat.
payne
United Kingdom · Solo · October 2026
7.0“Not to bad , Owners missing completely and sleep deprived”
+Warm and comfortable,great shower and good facilities for a self catering stay.
−The room above my Moon room has a creaking floor, needs more noise insulation. The person staying while I was there, decided to move furniture around at 1 am . Was again woke when it was put back to original plan.
Gareth
United Kingdom · Couple · October 2026
9.0“Good value , clean easy place to stay and safe.”
+Exactly as described
−Breakfast could have been better
Frances
Ireland · Couple · September 2026
5.0“Passable”
+The extra space
−Mattress was thin with no support, soft and sagging in the middle. I could feel the slats in the divan base underneath when I turned over. The mirror in the room and also in the bathroom were quite dirty and couldn’t be used. I washed one of them as best I could to use it. If you are a light sleeper take ear plugs. I could hear conversations and snoring from the apartment above.
Howard
United Kingdom · Solo · September 2026
7.0+Clean, comfortable rooms
−It felt impersonal (remote check-in, never met the hosts)
Tim Kudryavtsev
United Kingdom · Solo · September 2026
9.0+This was one of the best value for money properties we had in a while. It had everything one needs. Easy and smooth check-in. It was perfect for our needs. 40 mns drive to Brecon Beacons. Highly recommneded.
−N.a.