The Helm

Name: The Helm
Address: Commercial Row The Helm, Pembrokeshire, GB

2.4Fair5 reviewsSee rooms

Hotel

Commercial Row The Helm · Pembrokeshire

Facilities at a glance

Parking
Restaurant
Garden
Non-smoking rooms

About this place

Escape to The Helm, a tranquil oasis in Pembrokeshire. Garden and Dining: Relax in our lush garden and dine in style at our on-site restaurant and bar. Convenient Location: Explore nearby attractions such as Folly Farm and Pembroke Castle. Comfortable Accommodation: Unwind in our well-equipped rooms featuring modern amenities like flat-screen TVs and microwaves. Book your stay at The Helm now for a memorable getaway.

Choose your room

Pick check-in and check-out to see live room prices.

6 room types

Choose your room
Room type	Guests	Show prices
Basic Triple Room with Shared Bathroom 19 m²3 × Twin beds	Sleeps 3	Show prices
Queen Room with Shared Bathroom 14 m²Queen bed	Sleeps 2	Show prices
Standard Twin Room with Shared Bathroom 14 m²2 × Twin beds	Sleeps 2	Show prices
Standard Double Room 14 m²Twin beds, Double bed	Sleeps 3	Show prices
Queen Room with Shared Bathroom 9 m²Double bed	Sleeps 2	Show prices
Twin Room with Shared Bathroom 14 m²2 × Twin beds	Sleeps 2	Show prices

What this place offers

Parking

Food & drink

Restaurant

Outdoor

Garden

General

Non-smoking rooms

Location

Address
Commercial Row The Helm, Pembrokeshire, United Kingdom
7.7 km from the center of Pembrokeshire

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 11:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

2.45 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 5 reviews.

Andy
March 2025
2.0
“Tatty, scruffy, cold, unwelcoming and dirty.”
+Awful place. One star is too much. More like a doss house. Unopened post piling up at the door. Floors could do with a good clean. Hand written paper signs stuck on the door and walls. Very scruffy looking. I arrived at about 2am. My room was very cold. I asked for the heating to be put on. They said "OK" but didn't do it. Heating didn't come on later either. Bedside lamps from the local Sue Ryder shop were tatty and plugged into an extension bar. The only power outlet was on the other side of the room meaning there was a cable on the floor (trip hazard). There was no sign of breakfast and nobody there to talk to about it. Didn't matter as we wanted out of the place as soon as possible.
Harsh
Group of friends · August 2024
2.0
+Hygiene was okish but the mattress on bed were very uncomfortable couldn't sleep whole night. The mattress on the bed seem to be very old and needs replacement.
Anjan
August 2024
2.0
“Terrible”
+It was terrible! Not recommending anyone. Spend £10 more and get a decent room in other hotels in the area. As a couple we stayed in a twin bed room for 2 night. Shared bathroom, was listed free breakfast and thought sort of english breakfast but they had a kitchen with stuff like, egg, banana, beans, bread coffee, etc.. which you have to prepare yourself. All banana finished in the first day and they didn’t put more the 2nd day. Couldn’t sleep til 1:30am as the old guy next door came drunk, slammed the door kept making noises despite his wife tried to calm him. The hotel staff knew this and didn’t bother to do anything. Room had barely enough space to love around, bed was third class. Bedding was stinking.
Luke
July 2024
4.0
“Do not stay here”
+Does not meet safety regulations, no smoke detectors in room, no fire doors, the place is not clean or friendly
Verified traveler
July 2024
2.0
“Terrible”
+Im appalled this is on your website. The food rating is one so the accommodation is a 0. I had no curtain in my room and i was explained the access in and out of the building. Their is a communal kitchen with no milk provided and also it was extremely noisy, i was woken up at 4am constantly. I expect a refund or i will report this property & your so called respectively company (Hotels.com) to the relevant accusations. I have been a member for several years and i will be deleting my account as this was and will tarnish my experience physically & mentally . You cannot add photos to the page but if you provide a alternative email i will provide. Absolutely shocking!!!.

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

6 room types

Basic Triple Room with Shared Bathroom

Queen Room with Shared Bathroom

Standard Twin Room with Shared Bathroom

Standard Double Room

Queen Room with Shared Bathroom

Twin Room with Shared Bathroom

What this place offers

Parking

Food & drink

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews