Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 151 reviews.
“A warm port in storm Amy!”
+All of the staff during my stay were lovely! Even though the Inn - as well as much of the area - had to weather storm Amy, lost power and internet, and couldn't provide hot food. The service was still excellent. Everyone did a fantastic job working with the conditions given and promptly took care of guests as best they could. They provided a continental breakfast in the morning, candles the evening prior, and kept folks as happy as they could throughout. When power resumed, much of the food was unusable other than pizzas. However, my Bee Sting pizza was delicious. As was the beer. And...the deep fried Stickers was amazing!!
777frankiee
Couple · October 2025
“Overall Poor Experience”
+If you have accessible issues, be very causal the property does not have a lift and all rooms and restaurants require the use of multiple stairs. Also, some stairs have 90 degree turns, therefore, making transversing stairs quite difficult. Overall lighting in stairwells also is poor. Transitions are poorly defined. Exits, including exit access, exit hardware and exit discharge areas DO NOT OPEN AND FLOW IN THE DIRECTION OF EGRESS. If you are from the US, please note this issue. Also, the facility, from the US standpoint is not ADA compliant. Bathrooms were difficult to maneuver. Slanted ceiling, no room for a suitcase stand (luggage rack), etc. Had to put a stool in the bathroom to balance toiletries. The water in the shower, when someone soles flushes a toilet goes from warm to scalding to freezing. Truly, the water temperature seems to have a mind of its own! The hourly staff members were wonderful! True gems! When asking reception questions including for some bottles of water, it appears we were asking for the moon! It seems they took their grumpy pills that day! Meals were so expensive. We ordered three orders of artisan bread-which ended up being six slices of bread for 15 po
J6178ZJpaulw
Couple · October 2025
“Enjoyable stay in Glencoe”
+We stayed here for two nights while in the area. The room was very comfortable and the staff were all excellent. The dining room staff were so good and the person looking after breakfast was so entertaining. Breakfast is included and includes a choice of three hot dishes and a few items from the continental breakfast area. They do serve dinner and the menu was good. We ate here both evenings and enjoyed it. There are many sitting areas on the main floor and a bar area.
“One place you need to stay”
+Lovely hotel staff great we enjoyed our stay here will be coming back here. Good location for walking fantastic views
+Staff were very friendly and engaging. The room was clean and comfortable. The shower was terrible, no pressure at all. The restaurant was nice, but the food was way overpriced.
Venture547314
Couple · September 2025
“PLEASE DO NOT BELIEVE WHAT IS SHOWN ON THE WEBSITE!!”
+What a total sham! We actually had to ask if we had arrived at the correct hotel following our booking online for evening dinner. The website is totally inaccurate showing the dining room with ambient lighting, soft furnishings and white linen tablecloths. We were greeted with wooden pub tables, spotlights and Smooth radio playing complete with adverts. The hotel marketing group for the Inn are totally dishonest in their portrayal of this inn and we feel sorry for the front of house staff who have to bear the brunt of the complaints. The menu on line stated lobster and other dishes but these haven’t been available for a while so please do not expect what is advertised!
TrueOpinion54
Couple · September 2025
“Rude staff. Unclean”
+Greeted at check-in by uncommonly rude man. Entire place smells like frying oil from fish and chips shop on premises. Many dirty rags on all restaurant counters. Crumbs on every surface. Room had electrical issues. Many outlets not working. None at bedside. Dinner menu very limited. No salad or vegetables. There is nothing else in little village of Glencoe so stuck eating here.
M451OJsharons
Group of friends · September 2025
“Don’t bother… poorly run”
+Don’t bother… we walked in on a Saturday night at 6.30 to be told that they had stopped serving food even though it says 8 pm on website. Asked if we could eat in the restaurant but was told it was fully booked even though there was empty tables, and they stayed empty … ordered a 2nd drink at the bar to be told they would have to re-use our glasses if we wanted another as they had run out of glasses.
“Booked for us by Railbookers”
+This is an out of the way location for people travelling in and out of Fort William by train, we were taxied to and from the town and there is nowhere else to eat but the Glencoe Inn. The hotel is dog friendly so they were in the bar, at dinner and breakfast (one in particular barking) I have rated our room as very good as it was the ex Manager's residence and was clean and well appointment, I cannot rate the other rooms as I did not see them.
+Kind of a weird property? Smelled strange, perhaps just old. Out of date restaurant menus on the website, dull atmosphere in the “fancier” restaurant. Don’t bother with the fish and chips place, the driest and most bland I’ve ever had. There was a stain on one of the pillowcases in the room. Overall the stay was just okay