Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
JGE01
United Kingdom · Solo · July 2026
+Great location close to centre, great value and nice and quiet,clean room.
James
United Kingdom · Solo · July 2026
+Room 4 was big enough, nice showers, good furniture and very clean.
−As the rest of the clients in other rooms were complaining for their rooms were to small and yet claim to have paid a lot of money
Michael
New Zealand · Solo · June 2026
+Location
Katie
United Kingdom · Solo · May 2026
“Great place to stay in Watford”
+Room was nice, and the house was really great. The garden in the back was beautiful, fully equipped kitchen, 2 bathrooms, very close to the bus and train station. Good internet. Cameras for safety also a plus !
−Washing machine usage could have been included. The room key was a little difficult to work sometimes.
Ajay
India · Solo · May 2026
“Did noy stay for more than 15 mins in the place”
+I did not stay there for more than 15 mins
−I had booked for 5 nights for myself and also booked one more room for my colleague for 4 nights. I was promised an attached washroom. As i reached there on 19th April , I was dejected to see 1 washroom for 4 rooms .I tried contacting through whatsapp but i was said that there is no private washroom. I immediately left the place and arranged a hotel room near the Highstreet market. Various hotels like Travel Lodge and Best Western were having similar rates or lesser than I paid (in advance) in Gemstone Manor, the hotels had bigger room with private Washroom. The hotel also had breakfast and dining facilities within. Plus very close to Market. I had requested to cut 1day or 2 days of stay and refund me my 3 nights stay and my colleague 2 nights stay money. I was not refunded. I paid for 5 nights & my colleague form 4 nights for being there for 15 mins. I am really disappointed as I had to spend again for my stay at a different Hotel. I request some consideration from your end.
Martin
New Zealand · Solo · May 2026
+Kitchen was spacious. Good shower facilities. Close to underground, Watford junction town center and park.
Josh
United Kingdom · Solo · May 2026
“Magnificent.”
+Stayed here for a fair stretch of time now, and it's an amazing place to relax, cook, chat to other guests, and/or to come back to after a day out. Also, fantastic transport links, and generally friendly local people. Would most certainly recommend to anyone!
−For the time spent in this marvellous home, I have no complaints.
Francesca
Italy · Solo · May 2026
“Best place in town”
+Clean, excellent location kind personal Wonderful rooms
−Garden kitchen all Clean and Perfect
ikharia
Nigeria · Solo · May 2026
+The Gemstone Manor is not a good apartment to stay, the room i stayed is not good enough and doesn't reflect true value for money. I paid £182.29 but i never stayed or slept in it. All they said weren't true atall. The room is small, with tining bed, and a mirror ontop a woden chair, no TV, so many people sharing one toilet, not clean and with water on the floor. The apartment lacks hygiene and someone can easily get effected with toilet effection with toilet bacteria easily, no safety exit and lack adequate hygiene. All they did was to get pictures that doesn't say the fact or truth about the apartment. I will like to get my refunds back and you can contact the apartment for clearity sake. I never slept in the appointment atall. I was disappointed that such a place can be used to deserve people. GOD knows all am saying is the truth and am sure my conscience is clear on what am saying. Key Areas of Complains Misrepresentation: The photos used for marketing do not reflect the actual state of the room (size of the room/bed). Lack of Amenities: Missing items that would be expected for the price point, such as a TV, and inadequate furniture (mirror on a chair). Hygiene and Safety: S
−1. Everything about the apartment. 2. No refrigerator 3. No TV 4. 1 Electric bulb that's working 5.People sharing one toilet which could pose really infection and lack of professional hygiene. Also the toilet is dirty when I saw it. Was taking to another toilet upstairs but it's still the same. I could simply tell students are also living in the apartment. I do have pictures and video to show my claims
Cecil
United Kingdom · Group of friends · May 2026
“May stay was a satisfying and memorable one.”
+Management was receptive and communicated well eith guests. The premised was appealing and to my satisfaction, it caters for easy dialogue with other guests with whom you get in contact with, thus resulting in a warm atmosphere among everyone. The premises was clean and tidy.
−What i liked was more than i didn't like