The Gems Resort

Name: The Gems Resort
Address: Kutus- Kerugoya Road, Kutu, KE

4.8Fair4 reviewsSee rooms

Hotel

Kutus- Kerugoya Road

Facilities at a glance

Free Wi-Fi
Parking
Hot tub/Jacuzzi
Room service
Daily housekeeping
Family rooms

About this place

Luxurious Accommodation The Gems Resort in Kutu offers a luxurious stay with 4-star amenities including beautifully furnished rooms with garden views, flat-screen TVs, and private balconies. The hotel also provides room service, free WiFi, and a children's playground for guests to enjoy. Convenient Facilities Guests can take advantage of free private parking, a business centre, and a 24-hour front desk at The Gems Resort. The shared lounge, terrace, and on-site restaurant offer perfect spots to unwind and socialize during your stay. Scenic Surroundings Situated in a picturesque location, this hotel boasts a garden where guests can relax and enjoy the serene ambiance. Don't miss the chance to savor an à la carte breakfast while taking in the beautiful surroundings at The Gems Resort. Book your stay at The Gems Resort for a memorable and relaxing experience in Kutu.

Choose your room

Pick check-in and check-out to see live room prices.

2 room types

Choose your room
Room type	Guests	Show prices
Deluxe Double Room Double bed	Sleeps 2	Show prices
Deluxe King Suite Queen bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Spa
Hot tub/Jacuzzi

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Laundry
Daily housekeeping

Family

Family rooms

Outdoor

Garden
Terrace

General

Pets allowed
Non-smoking rooms

Activities

Children's playground

Location

Address
Kutus- Kerugoya Road, Kutu, Kenya
2.5 km from the center of Kutu

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 13:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

4.84 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 4 reviews.

Cleanliness2.5

Service5.7

Location5.7

Room quality5.7

Amenities5.7

Value for money5.7

Food and drink5.7

Richard
Germany · Family · March 2026
3.0
−There was a lot of Mosquitoes
Łukasz
Poland · Business trip · February 2025
1.0
“Worst stay in my life. Would rather sleep in a car.”
+Location and cuisine
−The staff is uncompetent and doesn’t care at all about the guests. When we arrived with a booking confirmed one day before they were surprised. We were asked multiple times about put booking and informed that „someone else takes care about booking.com”. Had to wait more then 40 minutes to get a room which was clearly being prepaired just when we have arrived. On the second night there was a valentine party in the backyard but it was not an issue - until I was woken TWICE by someone banging on the door downstairs and then screaming in the building. I got scared. On the third night things got much worse - we couldn’t sleep for the WHOLE NIGHT. There was a huge party in front of our room and balcony with dj shouting. I asked the hotel crew gently to lower the volume - at 21:50. They just told me it is a student party and they „will see what they can do, but it won’t take long”. They did not reduce the volume at all desipite asking them multiple times. They were just lying that it will be over soon and they will „try to talk to the dj to see what we can do”. At 4 am it felt in our room like in the middle of a club. We couldn’t sleep for the whole night despite noise cancelling headphon
Dauglous
Kenya · Couple · March 2024
6.0
“Pleasant”
+The place was accessible, and good place.
Henk
Netherlands · Couple · February 2024
9.0
“Superb”
+Spacious and comfortable room. Very nice balcony. Wifi was ok.
−The was no lounge set on the balcony. The bathroom had a leaking shower stall. The rwception seemed to be a bit confused and they forgot to tell us you have to order for breakfast, even when included. Netflix was not connected on the tv. It just did not work.

Good to know

Check-in & check-out
Check-in from 13:00 · check-out until 11:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

2 room types

Deluxe Double Room

Deluxe King Suite

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Outdoor

General

Activities

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews