Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
nicholas
United Kingdom · Solo · October 2026
“Excellent”
+The staff were very polite and friendly
Hawkins
United Kingdom · Solo · September 2026
+The place was clean nothing to much for the staff . Asked for extra tea and milk no problem got a complimentary up grade from single to double. Love the place everywhere is in ready reach even at my age it's only a 12 minute walk to the train station.and Asda and 5 mins to Middleton grange shopping centre
−If your of a certain age the top of the house is a bit of a stretch after a few drinks .
Graham
United Kingdom · Solo · September 2026
“Unacceptably dirty hotel. Helpfulness of staff, cheapness and location do not counterbalance.”
+Staff friendly and helpful
−This hotel has poor reviews and is inexpensive so I didn't expect much. The location is handy, but the cleanliness of the room was far below any possible expectation. The room had a serious bedbug infestation, and bedding and towels were stained. There were streaks on windows and walls, and what look like cigarette burns on furniture. Bedbugs were mentioned to staff so hopefully actioned.
Hawkins
United Kingdom · Solo · September 2026
+Clean an upgrade to the quieter area for me . Owner/ manager could not do enough.
−TV was a challenge
vandorn23
Family · August 2026
“Disgraceful behaviour”
+❌ Disgraceful Service - Kept £350 From Elderly Parents With Memory IssuesI am absolutely appalled by how this hotel treated my elderly parents, who both suffer from memory issues. They booked a room for £350, but when they needed to cancel, staff explicitly told them they would receive a full refund.That refund never arrived. The hotel has kept their £350 despite their verbal promise. Taking financial advantage of vulnerable, elderly individuals who have cognitive difficulties is deeply unethical. Do not trust this establishment with your money or your loved ones. They lack basic honesty, empathy, and professional customer care.
Martin
United Kingdom · Solo · August 2026
“I had to leave after an hour as I couldn’t stay there any longer.”
+Nothing
−The bed sheets were dirty and the room had an awful smell. There was damage to the cupboard. The towels were dirty and the shower was filthy. The curtain rail didn’t fit and hang properly.
georgios646
Business trip · July 2026
“No need even, Raqueem and His Uncle behaviour just disgusting.”
+Id highly recommend people watch their episodes of Four in a Bed before booking this place, it was really disgraceful 😑. And thank the lord I was shown the episode before I book this place for my workers for the next 3 weeks.
Michael
United Kingdom · Couple · July 2026
“Keep your money £75 for one night not good”
−Everything £75 for one night burns on the table and outlets no hot water smell off weed room was tiny mold in the shower tryed to get money back twice got same message back twice still no refund walked in was there about 20 minutes to long and walked back out
Hawkins
United Kingdom · Solo · June 2026
+Everything.
−Nothing
Hawkins
United Kingdom · Solo · May 2026
“Ray Hawkins stay”
+The hotel is under new management and is far improved. There is now an Indian restaurant which is exceptional and good value for money . The staff are attentive and check in and check out is easy . It's £4.50 in a taxi to the station. At 6 in the morning it's cheap
−The TV signal on the room was poor apart from that . I cannot fault it .