Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 35 reviews.
George
Netherlands · Family · August 2026
“Quiet, relaxed hotel close to the beach”
+The Coastal Hotel is located at an excellent location close to the beach and various restaurants at or even on the beach. It is also close to a well-respected dive shop (DivinGuru). The caretaker, Joseph, is very kind and has helped us multiple times with our enquiries. The rooms are airconditioned, the beds are comfortable. and there is a laundry service. We liked that the place and surroundings are quiet, so it is ideal for families and couples who enjoy a relaxed time at the beach.
−I had hoped that the rooms had a mini-fridge, but the caretaker allowed us to store our drinks and medicine in the fridge in the kitchen, which was accessibe 24 hours per day. He also told us that mini-fridges will be installed in due course.
Cristina
Italy · Solo · August 2026
“Pleasant stay in Nilaveli”
+Joseph is an incredibly helpful and friendly host. He took care of us during our stay and was always very attentive and supportive. The hotel is very close to the beach!
−The accommodation itself is ok, however the rooms need some maintenance: we found dust mites/bed bugs in the bed, likely because the frame is made of wood. These are small details that need to be addressed and would make a huge difference.
Apoorva
India · Group of friends · August 2026
+The host was extremely polite, warm, thoughtful, and responsive. He made us feel very welcome and were always quick to help whenever we needed anything
−There were a few bugs in the room, but it wasn't a surprise as the property is right next to the beach in between a lot of greenery
Miha
Slovenia · Group of friends · August 2026
“I would say the real booking.com rating is 5.”
+The manager is really nice and helpful.
−The property needs a big investment and maintenance. I am sure it was nice 20 years ago.
Dario
Italy · Couple · August 2025
+The strong point of the property is Joseph. He's always present and available for every request, and he makes up for the shortcomings of the property itself. Unfortunately, Joseph alone isn't enough to keep the place running since there are 13 rooms to manage and he works non-stop from 5 AM to 11 PM!! He does everything in the property (coffee and tea for people, cleaning rooms, doing laundry for everyone, fixing problems, buying things missing in the room - like hairdryer)! Good position close to the beach.
−The property is dilapidated. The rooms need to be renovated and possibly expanded. The bathroom had a leak from the toilet (Joseph worked to fix it), but the showers also need to be renovated (we had a bad experience during a shower with a shower pipe boken - always Joseph was ready so solve it). The owners of the property should invest money to improve the structure and hire another person to help Joseph. This is the only way to improve. A breakfast service should absolutely be added, also because the price paid, compared to prices in Nilaveli and Sri Lanka in general, is not average.
Mueller
Germany · Group of friends · August 2025
+Our stay at the Coastal Hotel in Nilaveli was excellent. The room was spotless and well taken care of, and we appreciated that we could do laundry there. A special thank you goes to our host, Joseph, who was incredibly kind and always ready to help. He made us feel very welcome and even took care of us when one of us wasn’t feeling well. We truly enjoyed our time here and would happily recommend it to anyone visiting Nilaveli.
Franziska
Germany · Family · August 2025
+Very friendly and caring Hotel staff!! Very kids friendly. Clean rooms, good shower. Since our Rooms was not booked the next day we were allowed to stay until the late afternoon. 3 minute walk to the beach.
−No Moskito Nets, a Lot of Moskitos in the rooms.
Karen
Australia · Solo · August 2025
“The Coastal Hotel is in an admirable location and Joseph ensured I felt safe and looked after. The room was clean and th”
+I had originally booked another guesthouse in Uppuveli, however it had a lot of mould, so I didn’t stay and found The Coastal Hotel instead. It was rustic, but clean and perfect for my 5 night stay. It is a 2 min walk to a spectacular beach with a few beach restaurants within a 10 min walk. The reception area has dining tables and a lounge area for the use of guests. The manager Joseph went out of his way to help me on a number of occasions and made sure my stay was seemless. He is an absolute credit to the hotel, extremely hard working, ensuring all of his guests are looked after.
−Nothing
ayana
India · Solo · August 2025
“Great value accommodation in Nilaveli”
+Clean room, close to the beach and great host Joseph. He is so helpful and supportive. Tell him your concerns, and he'll help us find the best way. We need to go out to eat, but there are a couple of restaurants nearby.
francesca
Italy · Couple · August 2026
+La posizione è l’albergatore molto disponibile
−La camera leggermente piccola