Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 120 reviews.
Anderson
United States · Solo · October 2026
+Nothing...other than it had a washing machine
−Everything.. Outdated, dirty, shower not draining, very lumpy mattress and freezer thawed onto all the fridge food.. The management company did nothing to make my stay better.
Alex
United Kingdom · Couple · September 2026
“Salisbury is worth a visit. Enjoyable stay - good location (traffic noise, but we got used to it)”
+Some nice touches such as free breakfast cereals, milk, tea, coffee and toiletries not usually provided by self catering accommodation and which were appreciated. Good location and reasonable value for what we paid overall.
−The property is very tired - could use a lick of paint. The shower and bathroom in particular. Out dated and need replacing -the toilet needed a few flushes on several occasions- in fact the whole toilet/tiny shower unit area needs renewed - the shower tray overflowed a couple of times during our stay and was slow to drain away. The patio area is neglected and drab and a facelift with some pots and tidy up of the outside storage area would make it a pleasant area to sit with a drink/coffee. The mattress is very soft and wasn't to our taste but we slept ok after the first night. If not for these minor aspects, this would have been an 8, but it wasn't unpleasant and about what we expected for the money.
Jim Chappell
Australia · Solo · September 2026
“Roomy & authentic.”
+Location was good & staff helpful.
−The pillows need updating & there are no showers.
Eleanor
United States · Solo · August 2026
+Well equipped kitchen, comfy and spacious and I loved the courtyard
−Bit of a slog to the car park though at £9 a day not too spendy
Chris
United Kingdom · Couple · August 2026
“Great value self catering accommodation with easy access to city centre.”
+Good location near the city centre, very comfortable and quiet despite bedroom being on the road. Staff were very accommodating and allowed us to store bags in the day of our check out. Great value for a weekend stay.
−The interior decor is a little rough around the edges
Anna
United Kingdom · Solo · July 2026
+Great location Comfy beds Nice outside area Breakfast cereals and milk supplied
−Only had 1 towel supplied so had to ask for more. Property smelt like damp and made your clothes smell of damp. No washing up sponge or cloth supplied. Stains on bedding. Lots of marks on carpet and dated bathroom with water marks on the floor. Welcome pack not specific to the property, said to use dishwasher but there wasn't one. Asked for cot in booking, but wasn't in property and incomplete one in property to start with.
James Mott
United States · Family · June 2026
“warning: steep winding stairs without any handrail and watch your head from smacking doorframes!”
+Check in was good, communication was fair - i contacted the host to inquire about the availability of the lower level apartment and the response was timely (not available). i explained the challenge we had with navigating the steps (see next comments) and inquired about any other available properties. the answer was no other available, which was fine, but the host added comments about the advertisement clearly noting the property as a multi-level unit. since i had not mentioned anything about a refund or any discount (i wasn't interested in either), the unnecessary "reminder" was a bit insulting.
−The unit had two very steep, winding stairs, without any handrails, which were very difficult for my 90 year old mother to navigate. because there were no railings, she had nothing to grab onto for balance or to help pull herself up - reducing her to climbing hand-over-hand using the actual stairs to climb up. coming down required someone to walk before her to allow her to grasp their body and lower herself. Note that we stayed in two other properties during our trip which also had multiple levels with stairs but those had handrails installed for safety and the height of the stairs were shorter. also, the top of the stairs required climbers to bend and twist to avoid banging their head on the low ceiling. the host should install simple handrails and ensure the stair heights meet safety regulations - or show evidence they were inspected and passed applicable building codes. at the very least, advertise in the listing that the stairs are very steep (over 9" in rise) and no railings are installed.
Lee
United Kingdom · Solo · June 2026
−No shower available
Olwen
United Kingdom · Solo · May 2026
+It was near to Salisbury town centre. It was quet too.
−I did not get the code for the front door until the day I travelled and did not receive it because of the intermittent wi fi while on the train. I arrived about 7pm and there was no help with.this. I went to a local hotel for some help. The code should really have been sent the day before arrival. It was cold in the apartment as well
Hollie
United Kingdom · Family · May 2026
“Very affordable, spacious accommodation for groups in a central location to explore central Salisbury. Excellent hosts.”
+Spacious accommodation for our two families to stay in a central location. Fantastic hosts who were very responsive and provided everything we needed, including a selection of breakfast items as a welcome gift.
−The second bathroom being just outside of the main internal entrance for the upper accommodation, which was a little bit awkward for some of our party. Didn’t have too much of an impact on our shirt stay though.