Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Ahmed M
United Kingdom · Group of friends · October 2026
+A lovely, quiet, and clean place with welcoming staff, excellent hospitality, and a fresh, well-organized breakfast. The property has a charming vintage feel, though some areas may seem a little dated. It’s also worth noting that the large room is located in the basement, which may not suit everyone. Overall, I had a wonderful experience and would still give it a top rating.
−All good
Michael
United Kingdom · Couple · October 2026
“I would like to personally hank the family and staff for making our stay the pleasure that it was.”
+Breakfast was continental or cooked bacon scrambled egg and sausage. There was plenty of it and it was well presented. There was a choice of tea coffee and juice. You could also have yogurt, cereal, bread or toast. The room was clean and comfortable with a small fridge which was ideal to cool our water before our walks. The location was perfect for quick access to town and the sea front which was about 300 meters away which would be ideal for families visiting to go on the beach.
−The only issue which is of course is out of the owners control was parking. Having said that we were able to find parking further up the road and were able to move the car closer the following day so it was really no hardship.
Dobson
United Kingdom · Solo · September 2026
“Garden view”
+Lovely comfortable room, loads of hot water in shower, nice outlook into back garden
−Temperamental side lights kept turning off,
Dobson
United Kingdom · Solo · August 2026
+Lovely comfortable bed, nice quiet area close to beach
−Not much hot water available when I wanted a bath in the evening
Fergus
Ireland · Solo · August 2026
+Check in process was very good, automated and simple. Fridge and fan in room, either well. Continental part of breakfast was excellent, lots of choice. Coffee and tea very good. Shower products very good quality.
−Cooked breakfast was tasty but had to ask for sausages and scrambled egg to be replenished, as they were empty when we arrived downstairs for breakfast at 9am. Room had very dated decor, patchy paint repairs, curtains falling off rail due to missing hooks. Black out blinds or similar would be better. Needs renovation.
Michele Losse
United Kingdom · Solo · August 2026
+The communication was very good, Andrew responded quickly and was very helpful. Unfortunately all we could get was a comfort double room and it was small and the bathroom tiny. That said, we asked for a quiet room and it was. Good choices for breakfast but things run out quickly and you have to wait for staff to appear for it to be refilled. There's no obvious way to contact them.
−The room was too small for the price and the king size bed was really 2 single mattresses together with a ridge in the middle. Lack of way to contact staff at breakfast. Very commercial and impersonal. Reception only open 2-3pm you have to call otherwise.
Marianna
United Kingdom · Couple · August 2026
“Locked out of our room overnight , very poor handling of a serious situation”
+Eastbourne and the surrounding area were beautiful, especially Seven Sisters. The manager was contactable and did come to the hotel when we reported the problem.
−The room looked tired and dated. More importantly, on the second night of our stay, after returning from dinner, we were unable to enter our room because the door had locked from the inside. The manager came to try to help, but could not gain access or arrange an immediate solution, apparently due to insurance restrictions. We were therefore left without access to our room and belongings and had to sleep in the hotel lobby for the whole night. We waited until approximately 8:30 the following morning for someone to replace the lock. This was a very stressful and uncomfortable experience. We did not receive a proper apology or meaningful compensation, and the communication made us feel as though the problem was somehow our fault, despite it being a faulty hotel room lock. On the final morning, the muffins served at breakfast also seemed stale. Overall, Eastbourne was lovely and this did not ruin our trip, but the hotel experience left a bad impression. We would not return and would not recommend it unless the property improves its emergency procedures and customer service.
David and Janette
Australia · Couple · August 2026
“Loved it, the room we had was amazing… large bedroom, good sized bathroom”
+Very easy to get to, easy to get in. Warm, comfortable and pleasant… real windows we could open or shut.
−Breakfast could have been earlier, we didn’t get breakfast the day we left as we had to be at the train station by 7:30, breakfast didn’t start till 7:30am . I did have a slight issue with the shower/bath, I have a minor issue with my knee so was a bit hard to get in and out shower but luckily hubby was a fantastic safety rail. In the evening there wasn’t hot enough water for a shower, it was warmish, mornings were hot!!
Paul
United Kingdom · Solo · August 2026
“Lovely seaside stay”
+Warm friendly atmosphere and kind helpful staff. Breakfast was very good and plentiful,a very relaxing stay.full range of products in the bathroom
−Shower cubicle was a little tight for a large man but as we'd booked late I overlooked this as a minor inconvenience.
Ceri
United Kingdom · Couple · August 2026
“Very comfortable bed. Superb breakfast.”