Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 71 reviews.
Tammy
United States · Couple · October 2026
“Excellent location but very noisy”
+Excellent location. It is in the heart of all the shops and restaurants and there is a small supermarket just around the corner. There are 2 parks very close by that look out into the Bay of Sorrento, one of which has a lift/elevator that goes down to the beach clubs and ferry marina. The bed and pillow were very comfortable. The shower has plenty of hot water and great water pressure. The washer worked well and the hair dryer had both high and low settings with powerful air flow. Very good communication. Dario was great at responding to messages before we arrived and Francesco booked our transfers from the airport and back to Naples for us, met us on arrival at the apartment, stored our luggage and then messaged up when the apartment was ready and let us check in a couple of hours early.
−The noise level from the street is very loud. There are noise blocking doors that cover the balcony doors but they don’t close all the way shut and a lot of noise travels up from the busy street. The elevator is for luggage only. The stairwell is very dark at night, especially in one section, and the height of each stair is taller than what we are used to in the U.S. This could be challenging if you have any mobility issues. The cord on the microwave is very short and does not reach an electrical outlet. We had to put the microwave on the floor and unplug the television in order to use the microwave.
Christel
United States · Solo · September 2026
+Location, location, location. Mid week maid service. Washing machine. Air conditioning.
−Kitchenette a little sparse.
Amy
Australia · Couple · July 2026
“Central with great facilities”
+We had a wonderful stay at Charming Suites Sorrento. The location is fantastic, right in the heart of Sorrento and within easy walking distance of restaurants, shops, and all the main attractions. Our room had a lovely small balcony where we could sit and watch the streets below. The room was clean, comfortable, and had great amenities with everything we needed for our stay. The host was incredibly accommodating, friendly, and helpful, making us feel welcome from the moment we arrived.
−We were excited to finally use a washing machine after a month of travelling however the seal is full of mould expelling a mouldy odour too.
Bernadette
Australia · Couple · June 2026
“Great location, host is very accommodating & friendly. He met us on site which was lovely.”
+Fabulous location, right in the centre of Sorrento. Easy yo get around. Large apartment but all one room.
−Needs an update for the furnishings e.g. lounge & crockery, glasses, coffee cups. Could do with an ironing board.
John
South Africa · Couple · May 2026
“Great place to stay in Sorrento”
+Francesco was the perfect host, meeting us on arrival and giving us local information. The location is excellent, the apartment had all the facilitues we needed, it was very comfortable. We had a great stay in Sorrento.
−Nothing to say here.
Andrew
United Kingdom · Family · March 2026
+Clean and comfortable and with good facilities. Messaging prior to arrival was good.
−Once I arrived, the communication was less good and the onsite staff had no English. It was quite noisy and I was woken several times during the night, though that was not the fault of the hotel.
sylvie
France · Family · October 2026
“Emplacement idéal”
+Emplacement idéal. Chambre spacieuse, silencieuse et literie confortable.
−Manque une table de nuit. Pas de machine à café ni d'eau fraîche
Lara
Germany · Couple · September 2026
+Die Lage war perfekt und der Hoast war sehr zuvorkommend und freundlich.
Mateusz
Poland · Couple · July 2026
“Z pewnością byśmy w przyszłości wrócili!”
+Bliskość do morza i centrum miasta, przemiły personel. Łóżka wygodne, wszystko działa!
Belair
Chile · Couple · May 2026
“Lo disfrutamos mucho”
+Muy buena la suite, muy buena la ubicación.