The Chapter Hotels - Hyde Park

Name: The Chapter Hotels - Hyde Park
Address: 23 Inverness Terrace, London, England, W2 3JR, London, GB

4.9Fair21 reviewsSee rooms

Hotel

23 Inverness Terrace, London, England, W2 3JR

Facilities at a glance

Free Wi-Fi
Spa
24-hour front desk
Accessible

About this place

Experience the charm and comfort of The Chapter Hotels - Hyde Park, nestled in the heart of London. Cozy Accommodations Choose from 19 elegantly furnished guestrooms designed to provide a relaxing retreat. Enjoy modern comforts like complimentary Wi-Fi and private bathrooms stocked with premium toiletries. Unbeatable Location Just a short stroll away, you’ll find Kensington Gardens and Hyde Park, along with iconic landmarks such as Kensington Palace and Portobello Road Market. Immerse yourself in the vibrant culture and heritage of London right at your doorstep. Thoughtful Amenities Our attentive service ensures your stay is seamless and enjoyable. With amenities that cater to all your needs, unwind and recharge after a day of exploring the city. Don’t miss the chance to experience London in style. Book your stay at The Chapter Hotels - Hyde Park today!

Choose your room

Pick check-in and check-out to see live room prices.

9 room types

Choose your room
Room type	Guests	Show prices
Premium Studio, Ensuite (Group) 2 × Double bed, 4 × Twin beds	Sleeps 8	Show prices
Premium Double Room, Ensuite Double bed	Sleeps 2	Show prices
Premium Studio, Ensuite (Twin) 2 × Twin beds	Sleeps 2	Show prices
Premium Single Room, Ensuite Twin beds	Sleeps 1	Show prices
Premium Studio, Private Bathroom (Family Quad) Double bed, 2 × Twin beds	Sleeps 4	Show prices
Basic Double Room, Ensuite 6 m²Double bed	Sleeps 2	Show prices
Premium Studio, Private Bathroom (family triple) Double bed, Twin beds	Sleeps 3	Show prices
Premium Triple Room, Private Bathroom 7 m²3 × Twin beds	Sleeps 3	Show prices
Premium Studio, Ensuite (Quad) 8 m²4 × Twin beds	Sleeps 4	Show prices

What this place offers

Internet

Free Wi-Fi

Pool & wellness

Services

24-hour front desk

Accessibility

Accessible

Location

Address
23 Inverness Terrace, London, England, W2 3JR, United Kingdom
3.4 km from the center of London
Nearby landmarks
- Westminster Abbey4.3 km
- Big Ben4.5 km
- Palace of Westminster4.5 km
- London Eye4.7 km

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.

Guest reviews

4.921 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.

Cleanliness2.8

Service4.8

Location6.8

Room quality2.8

Amenities3.8

Value for money3.8

Food and drink3.8

Stephanie
October 2025
2.0
“Do your self a favor. Stay at the local dumpster”
+Disgusting. I am going to call them thieves until they give me my money back. I paid in full prior to arriving. When I arrived they told me I had to pay. They said they took 160 pound and then my card declined. I said it did not and I have paid in advance. He kept saying no. I showed him where I had paid.He kept saying no no. we were told and had no choice to pay. we get to our room which was discussing. Nothing like the photos. I will get back to that. I contact hotels.com and explain the situation with my payment. They call the hotel straight away and get it resolved kind of. I go back to reception and they say they will put it in my bank account straight away and want my details. I say no just put it back on the card. He keeps asking for my routing number and account number. I said no. He says he will put it on my card and as yet I have not got my money back. The room was dirty, slugs on the floor on the second day cockroaches on the third day as well as a case of bed bug bites. The start of our trip and on the 4 th day I have to spend washing all of our clothes again. Don’t stay there. I can not say enough of how disgusting it was. We should have left the first morning but I ha
Paul
September 2025
8.0
+Near Bayswater metro
Teresa
Family · September 2025
4.0
+Great location near Hyde park with tube access. Hotel room not as expected. Our suite was in a basement with a dark, dirty entrance. Our towels were replaced once in 8 days. Garbage picked up once. No other service. Furniture cheap and damaged. Beds were comfortable & clean however basic. Stove loose so didn't use. Fridge and microwave ok. Washer broken. Two fans for AC with one broken. Walls damaged. Not sure if this is typical of London for the price but didn't feel comfortable. Basic facilities. Would not stay again.
Imane
September 2025
4.0
+the room was not cleaned well. The towels in the room had stains on them. We had to ask for another one. There were cockroaches in the bathroom and one time above our bed.
Marco Sergio
July 2025
6.0
+Easy to Queens Station, close to buckingham palace Need to check your drains in room 40. Shower does not drain very quick.
Natalie
July 2025
2.0
“Disappointing!”
+Arrived and was greeted by piles of dirty linen on the floor that we had to step over. Man (staff) wondering around with blood on tee-shirt and bandaged arm. No towels in room. Bathroom so small you couldn’t sit on the toilet with the door closed. Shower door didn’t close.
Francisco
July 2025
2.0
“Mala experiencia”
+La verdad q el hotel está lejos de lo q muestra en sus fotos, las habitaciones sucias, las sábanas reutilizadas y sin servicio de limpieza. Su localización está bien, pero hay hoteles mucho mejores por precios similares alrededor. No lo recomendamos
ELENA
July 2025
2.0
+La estancia fue francamente desagradable. Un hotel sin ascensores, sin aire acondicionado con un ventilador que en lugar de estar dirigido hacia la cama estaba dirigido hacia la pared. Muy sucia la habitación me quejé e igual no la limpiaron
Karina
Group of friends · July 2025
6.0
+The location of the hotel is very convenient and close to two tube stations. Also, it’s very quiet at night and the room was pretty big and clean. However there are certain points which bothered us at our stay. We arrived at the hotel late (2:30am) since our flight arrived at night. There was no information on advance how the check in procedure would be like. So, we rang the bell and no one answered for at least 10 minutes. Fortunately, staff arrived later, but we were worried to not being able to access to our room and wished we would have gotten some information. Second, the water pressure in the shower was very low which was a problem when showering. Also, the WiFi didn’t work at all. Overall there are some points to improve, but we had a pleasantly stay.
Dan
July 2025
2.0
+Very poor hospitality and dirty/bloody sheets. Violation of privacy from cleaning staff. Lack of awareness and care by staff overall.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

9 room types

Premium Studio, Ensuite (Group)

Premium Double Room, Ensuite

Premium Studio, Ensuite (Twin)

Premium Single Room, Ensuite

Premium Studio, Private Bathroom (Family Quad)

Basic Double Room, Ensuite

Premium Studio, Private Bathroom (family triple)

Premium Triple Room, Private Bathroom

Premium Studio, Ensuite (Quad)

What this place offers

Internet

Pool & wellness

Services

Accessibility

Location

Address

Nearby landmarks

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews