Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 120 reviews.
nicholab942
United Kingdom · January 2021
“The Perfect Wedding Venue”
+On Saturday December 26th 2020, our wedding reception took place in the Carrickdale Hotel & Spa. We would like express our sincere appreciation to the McParland family, Michelle Barrett (our wedding co-ordinator), and all of the staff of this fabulous hotel and wedding venue. We can’t even begin to imagine how difficult this past 12 months has been for the owners, management and staff of the Carrickdale, however not one portion of this hardship, financial or otherwise, was passed on to us at any stage. We originally booked the Lacey’s Suite for July 25th and Michelle had planned an amazing summer wedding for us. Due to the pandemic, we had to postpone and reschedule. Throughout our entire wedding process, Michelle was outstanding. From the very first phone call in March, Michelle endeavoured to ensure we had the Wedding Day that we always dreamed of. Despite the ever-changing guidelines, Michelle continuously worked closely with us to make all of the necessary re-arrangements. She was always there for us and genuinely cared. We cannot thank her enough. We always wanted to get married in the Carrickdale, however our Wedding Day exceeded all of our expectations. From the picturesque
fionnualam384
Family · March 2020
“Fantastic”
+Great service and lovely stay,the staff were lovely, food was great. Felt very welcome and we would love to win a chance to stay again. Comfortable beds and a lovely hearty breakfast. Hubby, child and I had a great trip xx
624darrenf
Philippines · Family · February 2020
“Horrible”
+Really bad management Staff unhelpful Bad service Pool area dirty Rooms dirty Unable to sleep with loud noise Would never recommend this hotel Stay clear Room not ready for check in, asked if we could use pool while waiting on room, girl at reception said "I dont know" blank face.. "maybe go ask the pool staff" Very un professional throughout Poor food service Rooms where dirty, Staff rude Pool extra cold - unusable Changing rooms filthy, un hygienic Unable to sleep, had to check out Rude staff manager
MrsF1212
Family · February 2020
“Stay clear”
+Booked a family room for mid term break for two nights. Horrible experience. Reception requested we paid full on checking in, this is before we seen room etc The family room wasnt what was advertised on the webpage It had a small double,& pop up camp bed and a L shaped mattress on a wooden block. Room very dirty, not hovered. Bad service in bar for food, first family there and waited 45mins for our food. Worst waster to come... The noise at night was relentless There was a banding noise in the walls, First receptionist stated it was a ongoing problem with a old sensory light system, which banged everytime someone opened there door or was in the corridor of that floor It got so bad I had to pack up my kids in the middle of the night and go home as the manager couldn't change us room as all family rooms was occupied, and said it's always like that???? No offer of other rooms My kids were getting woke up time and time again both under the age of 5, I explained to the manager I would pack up and come down to get a refund in 5mins as he was no help and rude. When I returned he wasnt to be found, and the lady explained he was dealing with another issue Bad service Untrained staff Dirty t
gypsystaceyv
Couple · February 2020
“Most underrated hotel in dundalk, excellent”
+I have stayed in this hotel so many times and it never disappoints. The room was spotless, so comfortable. Staff always helpful. Beautiful peaceful location but still super close to town. Its so cheap compared to alot of hotels in the area and its of equal standard. I will continue to stay here in the future.
“Lovely stay”
+Lovely room, staff were very friendly and accommodating. Sauna/pool/jacuzzi were all excellent and there was plenty of space Had a very worthwhile spa treatment. Dinner was very reasonably priced and tasty. Great breakfast too. Good little bar, not much atmosphere or comfy seating but it did the trick. Not too far from town centre - 10-12 taxi each way. We went for our wedding anniversary and there was a welcoming plate of sweet treats and a lovely welcoming message on arrival in our room, which was a very nice touch.
Tour63964
Couple · February 2020
“Lovely stay”
+Lovely clean room... nice friendly welcome from staff. Pool and changing areas very clean. I used the spa and it was absolutely amazing highly recommended... breakfast was lovely. All round great stay..
staceym950
Family · February 2020
“Best”
+Brilliant time away staff amazing and food everything amazing rooms wer wel heated and clean. Will definitely b back akd amazing prices too. The kids loved the pool and te breakfast was amazing aswell
Tommymc2013
Couple · February 2020
“Carnbeg 4* hotel”
+Hi, I stayed in the carnbeg hotel for my Birthday(9/2/2020-11/2/2020) weekend with my partner. Her and I thought it would be a great place to stay until we got there. The person who was working at reception appeared completely disinterested in talking to us. We the when to our "4 star suite" only to find it was dirty no remote control for the television, pubic hair in both the shower and bath and a bed that the mattress had seen better days. Wooden panels screwed on to the base of the bed to stop the mattress falling through it. Dead flys and veranda door that wouldn't shut properly To date I have had no response from the manager of the establishment regarding our complaint with them. Poor if not shocking Hotel 4* it is definitely not!
lisaq814
Group of friends · February 2020
“Poor service”
+Booked the Pamper Me and Afternoon Tea package with the hotel. From ringing the hotel to try and book was issue after issue. First it was booked, when I rang back about a simple enquire, I was transferred to several departments and then told I never had a booking. This review got these good stars due to the great help of Linda who finally got everything sorted. The day of the spa and tea, the spa had no robes or slippers for us on arrival. During our treatments, we hear kids screaming and running outside the rooms which was less than relaxing. As for the afternoon tea, we had regular food and a gluten free option. Our regular food came a half hour late and only for I went up and asked where the gluten free one was, they forgot and that wasnt at our table till 45 minutes after our booking. Such a shame after it was something we were all looking forward to. Will not return.