The Carlton Hotel

Name: The Carlton Hotel
Address: 16-19 The leas, Folkestone, CT20 2DU, GB

4.1Fair2,623 reviewsSee rooms

Hotel

16-19 The leas · Folkestone

Facilities at a glance

Free Wi-Fi
Parking
Bar
Daily housekeeping
Family rooms
Accessible

About this place

Sea-Facing Hotel on The Leas - Beautiful Sea Views: Many bedrooms offer stunning views of the sea. - Leas Restaurant: Enjoy delicious and affordable meals for breakfast and dinner. - Entertainment and Live Music: Relax in the Leas Bar with live music and dancing available. To book a stay at this traditional sea-facing hotel on The Leas with great sea views, delicious dining options, and entertainment, visit our website now!

Choose your room

Pick check-in and check-out to see live room prices.

10 room types

Choose your room
Room type	Guests	Show prices
Twin Room 25 m²2 × Twin beds	Sleeps 2	Show prices
Family Room (2 Adults + 1 Child) 37 m²2 × Double bed	Sleeps 4	Show prices
Double Room with Sea View 25 m²Double bed	Sleeps 2	Show prices
Family Room with Sea View 37 m²2 × Twin beds, Queen bed	Sleeps 4	Show prices
Twin Room with Sea View 25 m²2 × Twin beds	Sleeps 2	Show prices
Comfort Double Room with Sea View 30 m²Double bed	Sleeps 2	Show prices
Deluxe Family Room (2 Adults + 1 Child) 37 m²2 × Queen bed	Sleeps 4	Show prices
Double Room with Extra Bed (2 Adults + 1 Child) 35 m²Twin beds, Double bed	Sleeps 3	Show prices
Double Room 22 m²Double bed	Sleeps 2	Show prices
Single Room 20 m²Twin beds	Sleeps 1	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Food & drink

Restaurant
Bar

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Accessible

Outdoor

Beachfront
Terrace

General

Non-smoking rooms

Location

Address
16-19 The leas, Folkestone, CT20 2DU, United Kingdom
0.4 km from the center of Folkestone

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

4.12,623 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness2.8

Service7.8

Location8.3

Room quality3.3

Amenities5.3

Value for money6.3

Food and drink5.8

Katherine
United Kingdom · Family · October 2026
1.0
“Room stinks of smoke , overall Its unpleasant , that we immediately left and found a new hotel .”
+Nothing
−All
Harishchandra
United Kingdom · Couple · October 2026
5.0
“Was ok”
+Location
−No restaurant
Abbott
United Kingdom · Family · October 2026
3.0
“Needs some TLC and attention/changes.”
+The bed was comfortable and a good size room. The staff were welcoming and offered to help us with bags. They also communicated prior to our arrival to help with parking.
−Firstly, after prior communication with staff to secure a cot it was not available on the day as it had been given to someone else. Luckily I had booked a twin room just incase so my baby had to sleep on a single bed to which staff said "Maybe you can make a barrier." There was no lift so we have to walk up 2 flights of stairs (however staff did offer to help with bags, but we declined) The room itself was freezing cold, there seemed to be a draft coming from the window. The room was dirty and had a foul smell coming from the bathroom. The bath/shower was very bad. One tap in the sink didnt work and there was an odd sticky substance on the hot tap that i had to clean off before i could use it. There was lots of noise throughout the night, constant moving in the rooms above ours, as well as various people coming in and out of the hotel. I understand that this isnt directly a hotel/staff issue but i feel like it wasnt noticed or addressed by staff at any time.
Simon
United Kingdom · Couple · October 2026
9.0
+The friendly and helpful staff
−No plug for.the bath
Syuleyman
United Kingdom · Couple · October 2026
5.0
+Fair
−Not bad for that money
Deborah
United Kingdom · Solo · October 2026
1.0
“Left a day early”
+Location
−Bed bugs
Binilkumar
United Kingdom · Family · October 2026
2.0
+Receptionalist
−Entire room was not clean and tidy no table to sit and eat full of dust on TV desk and no clean water to make tea/ coffee Toilet was dirty and dark
Tony
United Kingdom · Solo · October 2026
9.0
“Bed is super comfortable and I had a really good sleep”
+Staff are awesome. New guy Jean from France was the star there. Front of house staff also very good on check in as I arrived slightly early and they gave me my key. The more people that stay the more improved this hotel will become.
−I guess some slight decoration is required but in fairness the scores that people give is bad as this hotel is not a 5 on any day of the week
Jason
United Kingdom · Group of friends · October 2026
1.0
“Awful. Don’t stay here.”
+Nothing
−Dirty, dated, worn out, toilet didn’t flush, tap dripped, smelt,
Hugh
United Kingdom · Solo · October 2026
2.0
+Room .no hot water from taps could not shower. Complains to reception, replayed he would check the boiler, still no Hot water next morning. Lift not working.

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

10 room types

Twin Room

Family Room (2 Adults + 1 Child)

Double Room with Sea View

Family Room with Sea View

Twin Room with Sea View

Comfort Double Room with Sea View

Deluxe Family Room (2 Adults + 1 Child)

Double Room with Extra Bed (2 Adults + 1 Child)

Double Room

Single Room

What this place offers

Internet

Parking

Food & drink

Services

Family

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews