Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Felicia
Portugal · Couple · October 2026
“Overall, our stay was okay, but not exceptional. The location is attractive, especially for visiting the Nine Arches Bri”
+The accommodation is very close to the Nine Arches Bridge, which is a great advantage. The breakfast was excellent, one of the best we had during our trip, and the staff were generally friendly and welcoming.
−The access is quite difficult. Reaching the property from the main road requires a tuk-tuk transfer, something that was never mentioned during the booking process. The staff kindly offered to pick us up (luckily we had a SIM Card with data to message the property), but on other occasions, when we needed to get to the main road, they arranged a transfer and charged 1,000 LKR per trip, which felt excessive given the short distance. Unfortunately, the Wi-Fi did not work throughout our entire stay, which was disappointing. We also found a cockroach in the cabin.
Thea
Germany · Couple · September 2025
+Nice and clean room, awesome staff. It’s located directly over a cafe with amazing food.
Myrthe
Belgium · Couple · August 2025
“Unique!”
+The unique place to stay and have breakfast (from the menu) was already a success for us. On top of that, the staff was extremely friendly and attentive - we were even dropped off back in Ella free of charge by tuk-tuk. The room and bathroom were very clean, the shower had warm water, and the terrace was lovely!
−A mosquito net above the bed would have been a nice addition.
Guest reviews
Netherlands · Couple · August 2025
“Awesome stay in Ella”
+We enjoyed our stay at Cabin Ella. What really makes it great is the smiles from all the staff. Down below is a café, and the staff can always assist you with all the things you need to handle. Also, the view from the cabin is awesome. Would recommend.
−They are turning a couple of cabins into a bar, so the balcony was huge, but the wood details were gone. Although we really enjoy looking at the train.
Chuc
Australia · Solo · August 2025
“Amazing stay. Would come back!”
+Amazing views of Nine Arch Bridge
−Had to get a tuk tuk in from main road. Could get a bit dangerous during the night as there are no lights
Jānis
Latvia · Couple · August 2025
“We had a rat in our room.”
+Staff was nice. We were a bit confused that need to walk for some while to get there and carry our bags. Quite steep way to get there. The rooms have an amazing view, but they are very.. sketchy. Thinly built. You can hear every single person walking by. During the night we had to leave the place because we had a rat in the room. Reception helped us to get to the new hotel, they were nice and friendly.
Matylda
Poland · Couple · August 2025
+Beautiful view from the terrace. Amazing breakfast. Very helpful staff that can drop you to some places with tuktuk.
−Getting to the place can be a little bit tricky because google maps can show the worst way possible.
Patrick Schmidt-Kühnle
Germany · Couple · August 2025
“Toller Blick, gutes Frühstück”
+Der Blick ist grandios. Das Frühstück, das man im Cafe unterhalb einnimmt, ist reichhaltig und lecker. Das Personal ist hilfsbereit. Weil es zuletzt einige negative Bewertungen gab, möchte ich davon einiges einordnen: - wir haben keine Ratten gesehen. Vielmehr gibt es in dieser Gegend viele kleine Eichhörnchen (squirrels), die sich so anhören können, wenn sie über das Dach klettern. Und wenn man die Balkontür unbeabsichtigt offen lässt, kann mal eines reinschlüpfen. Also Balkontüre schließen, wenn man nicht da ist - im Cafe unterhalb läuft Musik, aber das Café schließt um 18:30 Uhr, nachts ist es sehr ruhig - es gibt 2 Hütten: die obere (in der wir waren) hat einen Balkon aus Holz. Die untere hat eine Terrasse aus Beton, wo zukünftig wohl noch gebaut wird. Dafür ist diese größer. - der Blick ist grandios, dafür ist es abgelegen. Am besten vor der Anreise die Unterkunft kontaktieren und um Unterstützung bei der Anreise bitten.
−Der Eingangsbereich vor der Hütte ist lieblos und man bekommt im ersten Moment den Gedanken "wo bin ich hier gelandet?" Das könnte man leicht aufwerten. Stört aber dann in der Hütte nicht mehr. Die Hütte selbst ist etwas in die Jahre gekommen und könnte ein paar kleinere Ausbesserungen gebrauchen. Die Türen klemmen etwas, am Balkon müssten 2 Dielen getauscht werden. Alles nicht dramatisch, aber mal wieder Zeit etwas zu tun.
Rachele
Italy · Couple · August 2025
“Eccezionale”
+Posizione ottima con vista che non ha prezzo. Staff accogliente e disponibile. Abbiamo fatto colazione e pranzo al caffè della struttura, tutto ottimo.
Marta
Italy · Group of friends · August 2025
+La posizione invidiabile con vista sul Nine arches bridge, la colazione abbondante e buonissima, con tanta varietà, prodotti freschi , il personale super gentile e disponibile
−Niente