Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Rebecca
United States · Couple · October 2026
+I loved everything about the property, especially the staff but I just wish it was in a better location and the amenities were open on the weekend.
−Location
Nicole
United States · Couple · October 2026
“Awesome views and incredible location!”
+The view is incredible. The location is outstanding with less than a minute walk to both underground and elevated trains. The building is secure with friendly greeters and a 5 minute walk to restaurants and convenience stores open late. The room was spacious, comfortable, quiet, and clean with a large private bathroom. Did we mention the absolutely stunning views to watch sunrise, sunset, trains and air traffic, all in a standard rate room!
−Fall of 2026 there is street construction at the ground level near the back entrance, but this was not an inconvenience or noisy for us.
Dejan
Ireland · Couple · October 2026
“Not worth half of what we paid for.”
+Location and cleanliness of the room. We were allowed to deposit our luggage after checkout as we had a late evening flight. Much appreciated! Splendid views! Close to public transport.
−Outdated and in overall needs a refresher. Breakfast is beyond despair as there is no proper coffee and bagels served were old. One member of the staff didn’t speak English well enough to help us.
Jan
United States · Couple · October 2026
“Our first stay and now our new number one hotel choice in Chicago.”
+Great view from the 40th floor! The breakfast room is very pleasant and the selections are good with enough variety for our seven day stay. It's nice that that room is always open. Bathroom is excellent with commode in its own room. Access to the hotel is easy and the building staff were helpful.
−I would have liked a safety bar to hold while getting in and out of the tub. It's a bit of a long step over the edge of the tub. The price was good but the resort fee could be optional. We never used the health club facilities.
Adam
Poland · Family · October 2026
“40th floor hotel, not bad, but not good either”
+Vibe, free breakfast, location
−We had to wait 40 minutes as our room wasn't ready. I paid for a room with a landmark view, we got the worst possible view from the hotel rooms, and it wasn't even Wiilis Tower, just a few skyscrapers in another direction. And a train station. The AC was loud, and we had to use it all the time because it was getting cold very soon. The ventilation in the bathroom was going on all the time, couldn't switch off, and it was very loud too.
Willy
Denmark · Group of friends · October 2026
“Cool and different from your regular hotel. Amazing views and it felt”
+The view
−Nothing… very cool experience. Different than regular hotels.
Collier
United States · Family · October 2026
“Despite issues, good place to stay. Pricey for what you get, but great location.”
+View was fantastic. The staff was helpful and kind.
−wifi and TV were horrible. Really bad coffee. Recommend throwing out items put out at breakfast after service rather than reusing-bread/bagels (got stale). Very difficult to find-provide better instructions-floor 40, above the 39 floors of offices.
Nicole
United States · Group of friends · October 2026
“Great stay in the Loop”
+My friend and I had a double queen room. It was very spacious with a good-sized bathroom and two food/drink alcoves. Plus, the city view was lovely. Breakfast was available every morning in the Guest Lounge but we never took advantage of it. We did, however, fill up our water bottles there during the day and grab some tea.
−We had a hard time finding the hotel. There isn't any large signage around the building which otherwise looks like (and is) 40 floors of offices.
Crystal
United States · Couple · September 2026
“Wonderful Views and Awesome Staff!”
+This hotel felt like a hidden gem! It had a great view and could see Lake Michigan from our room! The hotel staff was amazing and very nice, but some of the security staff in the main lobby weren't as friendly! The beds and pillows were super comfy!
−The room wasn't as clean as I would have liked. The shower/bathtub was a little hard to get in and out of. Water pressure in the shower wasn't the best, but decent considering it's the 40th floor of the building. Plenty of towels were provided, but a couple more washcloths would have been nice. But overall, I would stay here again!
Karen
United States · Couple · September 2026
“Expensive but excellent”
+Very safe in the Chicago stock exchange. Clean, comfy and amazing views.
−It’s expensive. Was also confusing on how to get to the hotel when first checking in. You have to ask security to let you through the elevators and take 2 up to the floor. Once you know it’s fine but the first time is super confusing