Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Michael
United Kingdom · Couple · October 2026
9.0“Excellent hosts would definitely stay here again and thoroughly recommended”
+Excellent hosts (recently taken over), nothing was too much trouble! Good selection of locally brewed real ales, food very good all homemade, staff all really friendly and efficient
−Nothing
Malcolm
United Kingdom · Solo · October 2026
10.0“First rate accommodation”
+Lovely people, so helpful
−Leaving such a wonderful place
John
United Kingdom · Family · September 2026
8.0“Pleasant stopping off point!”
+Location was good as we were attending a wedding at Carlton Towers
−The awful lack of availability of taxis in the area - nothing to do with the hotel though ...
Graham
United Kingdom · Couple · September 2026
5.0“Disappointment”
+Love bar area
−Booked breakfast for 7.30 all locked up no access To dining room left att 7.40 without breakfast even though I paid for it
Dave
United Kingdom · Group of friends · August 2026
8.0“Comfortable, clean, great EM + Breakfast, ideal for walkers cyclists on Trans Pennine Trail.Reccomen”
+The landlord was most accommodating, perfect location for walkers/cyclists on the Trans Pennine Trail, rooms spacious and clean, Evening meals v good, breakfast bit late as chef not turned in although landlord stepped in and did a great job. Our cycles well looked after.
−Nothing really, bit of a late breakfast for reasons above but all worked out in the end.
Darren
United Kingdom · Couple · August 2026
4.0“Extremely poor with so much potential. Had we not payed on arrival we wouldn’t have paid the full amount on leaving.”
+Bedroom was large and comfortable
−Breakfast was very poor. No tables set. No cereals or choice any kind to help yourself. I asked for tea with breakfast and was given a small cold stewed pot. I didn’t get another. The coffee was cheap powdered coffee which tasted poor. Breakfast was thrown down not even a serviette was given. We were promised granola but never appeared. One guy on breakfast who told us he was leaving and obviously didn’t really care about customers experience. Baked beans were cold bacon was under cooked. Door downstairs to main stairs banged and shuddered our room every time it was used.
Mickie1163
United Kingdom · Solo · August 2026
10.0+Friendly staff made us very welcome, accommodation was spotless and to finish of our stay, we had a lovely breakfast. Highly recommended and will be staying again
Stuart
United Kingdom · Couple · August 2026
4.0“Nice room, but staff need training.”
+Easy parking and nice room.
−The staff, particularly the bloke in charge appeared sloppy and unprofessional. The food in the evening took 35 minutes to serve, even though the place was practically empty. The dinner was very average. Breakfast looked like it had been cooked by a child.
janet
United Kingdom · Couple · August 2026
1.0“Seriously dissatisfied”
+The room was nicely decorated
−No hot water in the shower . We booked breakfast for 8.30 . When we went downstairs to enter the pub , the door was locked and everything in darkness , after knocking several times, we went back to our room and I phoned them multiple times . No answer , we eventually left via the fire escape !!!! Disgraceful . On reading the guest book in the room , the exact same thing happened to the previous guests .
Lord BRIMAGE
United Kingdom · Solo · August 2026
5.0+Food and staff were lovely
−Short