Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Mark
United Kingdom · Couple · November 2026
10.0“We had an amazing 4 night break, thank you so much.”
+Love the location, the room was amazing and my wife was very pleased with the size of the bath. The staff are all very friendly and helpful. The food is excellent. The spa facilities are brilliant, would highly recommend the massage treatment. We will be back and will be bringing family and friends !!
−Nothing
Shaw
United Kingdom · Couple · October 2026
5.0“Lovely accommodation, excellent breakfast and great facilities, but paper-thin walls, evening noise and a lack of attent”
+The accommodation itself was lovely, with an extremely comfortable bed, a fantastic shower and underfloor heating. Breakfast was excellent, and we really appreciated having activities included in the stay. The outdoor sauna, cold plunge and hot tub were particular highlights. The swimming pool was lovely when quiet, especially in the evenings. The setting is beautiful, and overall there’s a lot to like about the property.
−By far the biggest disappointment was the lack of soundproofing between rooms. The walls are incredibly thin, and we could hear absolutely everything happening next door. Our neighbours were particularly noisy, and we eventually had to ask them to be quiet. An 11pm quiet time also seems far too late for somewhere marketed as a relaxing spa retreat. Unfortunately, this significantly affected our enjoyment of the stay. The property also hosts events, which can be quite loud in the evenings. There was very little information or advertising about these events. We noticed activities such as pumpkin painting and Pilates, both of which we would have enjoyed getting involved in had we known about them. The facilities could also benefit from better maintenance. The outdoor areas weren’t particularly well maintained, the tennis court was mossy, and some of the activities and equipment need attention. The games room is in desperate need of an upgrade. The spa would benefit from clearer signage and lighting (especially in the dark) and additional towel hooks, particularly near the steam room. The indoor Jacuzzi didn’t feel safe to use, so we avoided it. The pool could be extremely noisy with c
Inga
United Kingdom · Couple · October 2026
10.0“A great place to unwind and watch the stars”
+We loved the spa, especially the outside jacuzzi and sauna, great spaces to relax as well. The room was nicely decorated and clean, great massive bathroom with a walk-in shower and heated floor. The breakfast was lovely. A bonus for us was the two lakes nearby with one hide, great for water bird spotting. A shame it was a cloudy night, as there was a possibility to watch the stars in a mini observatory with a digital telescope for free which is a fantastic bonus. The staff were friendly too. Thank you for a lovely stay, I would definitely recommend it.
−The bed was way too firm for us side sleepers and the pillows were rather firm too. A button was stuck in the internal jacuzzi, so it was difficult to switch it on and off. I think the carpet around the swimming pool is not the greatest idea as it discouloured and probably hard to keep clean with it always being wet, but perhaps it's a safety feature to present slips and falls. Something to note: once the school is finished, the pool can get busy and noisy with kids, but the outside space and the sauna/steamroom srem to be adult only spaces. The restaurant did not have many vegan options and they got our order wrong for one of the dishes, but the food was tasty.
Nicola
United Kingdom · Couple · October 2026
10.0“Perfect Spa Stay”
+Very clean and modern facilities. Breakfast was exceptional. Rooms were decorated to a very high standard. Friendly staff. Overall perfect stay.
−Nothing major. However we stayed Mon to Wednesday and the restaurant was closed for evening meal. Would be nice if the restaurant was open all week.
Joseph
United Kingdom · Solo · October 2026
8.0“A good modern standard with a bit of everything on site to enjoy a relaxed or energetic break.”
+Owner Peter greeted us promptly on arrival and showed us around the Coltsfoot room. Spacious and massive comfortable bed. Bathroom modern, large and totally tiled with under floor heating. Family working to supply more on site options for holiday and local guests as an ongoing strategy.
−We booked here for Monday and Tuesday to rendezvous with family booked close by from the north and south of this median point. Sadly, these 2 days were the staff weekend days so the restaurant and bar were closed. Otherwise we could have used the site more , as it has a large space and the breakfast food was ample and delicious.
Otene
United Kingdom · Couple · September 2026
9.0+Great facility Excellent customer service I'll recommend
Lynn
United Kingdom · Solo · September 2026
10.0“Perfect spa break”
+Situated in a beautiful area, the property was clean and tidy throughout. The spa facilities were excellent, and the staff work hard to make sure it’s never too busy and therefore always relaxing. Food was excellent. Staff were friendly and professional
−Nothing - loved everything
Chimene
United Kingdom · Couple · September 2026
10.0“A little luxury in the heart of Northumberland”
+The room was beautiful, modern, spacious and with a lovely walk in shower.
−The rooms weren’t very soundproof but everyone was respectful of the 11pm quiet time.
Joanne
United Kingdom · Solo · August 2026
10.0“Stress relief”
+My daughter and I had an amazing time. An early birthday treat for her. We laughed so much and chilled out which is what we so so needed. Been a tough year. I have already recommended to friends and family and we will return. Xx
−Nothing bad to say. Xxxx
Philip
United Kingdom · Solo · July 2026
10.0“Excellent”
+Every thing
−Nothing