Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 79 reviews.
Victorious
United States · Group of friends · August 2026
10.0“Best. Boat. Ever.”
+WOW!!!! What an amazing property, managed by amazing people. Having had a hectic journey into London, Boathouse did everything possible to keep my check-in experience smooth. The decor, cleanliness, and size of the space were impeccable. I genuinely could not have asked for anything better, and I cannot wait to book this luxurious getaway again.
Hamish
United Kingdom · Family · July 2026
9.0“Unique, fun and quiet overnight”
+Unique property to stay in in London in a good location. Surprisingly quiet overnight because the whole quayside is locked and private overnight. Great experience
Natalie
United Kingdom · Couple · May 2026
6.0“Lovely oat and would like to stay again but only if issues were rectified.”
+Beautiful quirky accommodation Great location and access to facilities
−Broken fridge and no bikes available as stated which was a shame
sonya
United Kingdom · Family · May 2026
10.0“sensational place to stay with beautiful and thoughtful accessories.”
+sensational place to stay with beautiful and thoughtful accessories. Coffee , tea and granola on arrival with optional champagne if you forgot to buy some on the way! super lovely staff
−the sofa bed is not very comfortable for 2 adults.
Ellen
United Kingdom · Couple · March 2026
8.0“Lovely experience”
+The boathouse definitely has the wow factor from the moment you step aboard. Its decor is impressive but also comfortable and the whole boat is supringly spacious. Once all the blinds are closed you feel the beauty of how private booking here is, which is odd when you are so central to everything. There's lovely little touches like pillow mist, reed diffusers and bath salts which makes it feel more luxurious. It was a lovely experience to stay on a boat hotel, we did only have one night and two would have been lovely as the weather meant we couldn't really sit outside but that can't be helped.
−The need to confirm arrival time, while I understand someone being there to greet you is nice, it felt like I was having to juggle the tube while text about arrival when a key lock and code and written instructions would have been our preferred method. Although it has a wow factor, after a little you notice a few places where cleaning has been neglected, the roller blinds are dirty, cobwebs in the bathroom with dead spider and another with bugs, dust on the ceiling vents, mugs that need a descale and mould in corner of the shower kind of took the rating down slightly. None of that however made our stay uncomfortable, I just would have expected higher standard for what we paid. The water system is noisy, but, again didnt make the stay uncomfortable and I guess you expect it on a boat. There were a lot of renovation going on with the pontoon with didn't give a great view out the windows but work needs doing and I understand that, would have preferred it not on our stay though of course!
Christina
United Kingdom · Couple · February 2026
10.0+Hi we loved the entire stay. The staff were phenomenal, special mention to Fran who was very lovely and made sure I was checked in properly
Sarah
United Kingdom · Couple · October 2025
10.0“Excellent quirky experience!”
+Very stylish and very cool!
−Nothing really!
Florence
United Kingdom · Family · August 2025
10.0+Beautiful interior design. Larger than expected. Warm. Cosy and unique experience.
Florence
United Kingdom · Family · August 2025
10.0“Pure magic. Great fun. Certainly unique. Like a chalet on water.”
+A stunning boathouse with beautiful interior design that far outstrips any expectations. Cosy and stunning. Central location. The most magical experience.
Laura
United Kingdom · Couple · July 2025
10.0“lovely, unique, memorable, look forward to staying again”
+It was connected to the floating park in Paddington basin and such a unique property being a barge, you really felt a bit special. Loads of room inside with a high spec finish and you definitely stood out, it was amazing, You can sit outside in a lovely area on top of the boat which was great at all times but particularly at night watching the lights and for us was lovely and quiet.
−nothing really