Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 177 reviews.
Mahendra
Kenya · Family · October 2026
“One of many visits keep it up”
+Good
−Sadly minimal animals on that day
Louise
United Kingdom · Couple · September 2026
“Totally unique and enjoyable stay with lovely staff.”
+Great set up and really exciting to be woken when the game appeared… We saw lots of game including baby elephants and hyena. Such a good way to get up close. The staff were amazing and friendly, couldn’t have been more helpful. Fully stocked bar and plenty of yummy food at the buffet. Bird feeding time was fun too. Log fire and blankets for cold nights and hot water bottle in the bed. What a unique experience! We’re so glad we stayed.
Sanchita
Norway · Couple · August 2026
“Great location, very good staff”
+Location and food
−Donot provide drinking water with lunch or dinner / one had to buy drinking water during breakfast , lunch or dinner - which I think is very basic and should be included as a part of the cost they charge
Susan
Kenya · Family · June 2026
“Location is Wonderful. Hotel itself is tired.”
+The Ark is very tired. It needs a sincere makeover to get it back to its former glory and be of a standard found in many cheaper locations in Kenya these days.
−I have been to this hotel many times and usually I love it. It is however very tired. Not as clean as it should be. The staff seem to have been there forever and while this is good in some ways it brings a sense of complacency that can no longer be afforded to hotels in Kenya anymore because there is so much choice.
Jelena
Finland · Group of friends · June 2026
“A Unique Wildlife Experience in a Timeless Setting”
+A truly cozy place with an old-world charm, where time seemed to stand still. Unlike on a safari, here you can relax on a comfortable sofa and watch the animals strolling around the waterhole. Elephants came and went several times, making it easy to capture stunning close-up photos. The staff were exceptionally friendly and attentive. On the way back to the Country Club, the driver of the Lodge even took an extra detour so that we could photograph giraffes at close range.
−The room could have offered more storage space.
Ron
Kenya · Solo · June 2026
“A great weekend in nature in proximity to wild animals”
+Great location, very friendly and helpful staff. A magical place to watch elephants and buffalo so close. Driving in the aberdare range is beautiful.
−Guests talk loudly on the veranda where people dot to watch the animals peacefully. There is a dign there to remind people to be respectful for other yet it is not being observed. It might be worth to include this issue when people are checking in. Guests are better having conversations and chat on the phone at the bar inside so they don't disturb those that come for a quiet time.
Amanda
United Kingdom · Group of friends · May 2026
“Wonderful location”
+The location
−Hard to get hot water for shower
Murt Hebs
Kenya · Solo · May 2026
+Location overview of wildlife
−The room alocated to us was old not refurbished as others
Valerie
France · Couple · October 2026
“Ideal pour visiter les aberdares en ajoutant une ou deux nuits a l aberdare country club”
+Localisation ds le parc Espaces communs et ambiance Grand feu ds la cheminée Repas savoureux Facilités pour l observation de la faune Nourrissage : oiseaux babouins écureuils galagos
−Chambre minuscule sans presqu aucun rangement Une seule prise electrique au milieu du lit
Diana
Netherlands · Couple · October 2026
“Prachtige locatie!”
+Uitzicht op de drinkplaats is fantastisch
−Kamer is klein. Weinig plek voor bagage