The Arista Hotel

Name: The Arista Hotel
Address: Jl. Kapt. A. Rivai, Palembang, South Sumatra, 30129, Palembang, 30129, ID

8.9Very good20 reviewsSee rooms

Hotel

Jl. Kapt. A. Rivai, Palembang, South Sumatra, 30129

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Sauna
Bar
Concierge

About this place

Luxury Spa and Recreational Amenities Indulge in rejuvenating massages at our full-service spa or unwind in the outdoor pool and sauna. Keep fit at the modern fitness center. Gourmet Dining and Entertainment Savor delectable Indonesian cuisine at 1000 Rasa Coffee Shop and enjoy drinks at the stylish bar/lounge. Have meals delivered with 24-hour room service. Comfortable Rooms and Prime Location Relax in one of our 142 air-conditioned rooms with free Wi-Fi and LED TVs. Experience convenience with our strategic location near top attractions. Immerse yourself in luxury and comfort at The Arista Hotel. Book now for an unforgettable stay in Palembang's vibrant business district.

Choose your room

Pick check-in and check-out to see live room prices.

8 room types

Choose your room
Room type	Guests	Show prices
Arista Club Double bed	Sleeps 2	Show prices
Deluxe Twin Room 32 m²2 × Twin beds	Sleeps 2	Show prices
Superior Double Room, Smoking 30 m²King bed	Sleeps 3	Show prices
Executive Suite 70 m²Double bed	Sleeps 2	Show prices
Arista Suite 94 m²Double bed, 2 × Twin beds	Sleeps 4	Show prices
Superior Twin Room, Smoking 30 m²2 × Twin beds	Sleeps 2	Show prices
Deluxe Double 32 m²Double bed	Sleeps 3	Show prices
Deluxe include New Year Eve Dinner for 2 persons 32 m²Double bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Spa
Gym
Sauna

Food & drink

Services

24-hour front desk
Concierge

Accessibility

Accessible
Elevator

Location

Address
Jl. Kapt. A. Rivai, Palembang, South Sumatra, 30129, Indonesia
1 km from the center of Palembang

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

8.920 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.

Marcellis
August 2024
10.0
+Heard this was the nicest hotel in Indonesia and it certainly didn't disappoint. The people there are so nice and professional.
Andery
May 2024
10.0
“Nice and very clean hotel”
+Very pleasant, very clean, I will definitely comeback in the future.
Andrew
January 2024
10.0
“LOOK NO FURTHER! ARISTA IS THE BEST IN PALEMBANG!”
+Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by a rejuvenating rainwater shower in the impressive bathroom. Fast and efficient check-in/check-out processes streamline the experience. One standout feature is the delightful breakfast spread, featuring a variety of local delicacies. The proximity to ICON mall adds to its appeal, but caution is advised when crossing due to the lack of traffic lights. Overall, Arista Hotel has my highest recommendation as the best choice in Palembang.
Jolando Wee Khong
November 2022
10.0
+nice property adjacent to the biggest mall in palembang. got upgraded to a club room which is nicely furnished
Verified traveler
October 2022
2.0
“Laundry never returned!”
+I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department`` reached out afterward, send me a picture of the package, and was going to charge me to send them back to my home address. It has been a month now, the clothes still did not arrive and the WhatsApp number got silent. VERY POOR CUSTOMER SERVICE!!
Marcelinne
August 2019
10.0
“The best in palembang”
+Love it. Location,,staff, breakfast. Evert Yyhinv Love it. Location, staff, breakfast. All perfect
GOPAL
April 2018
10.0
+Very nice hotel at great location. Opposite mall have all shopping and restaurants.
Verified traveler
April 2018
10.0
“Good stay”
+Love the size of the tub! Thanks for the upgrade. The service from breakfast F&B staff were better than Front Office, especially their English proficiency. Housekeeping was polite and provided good service. Breakfast spread was good, but could improve on taste and heating mechanism. The same processed juice was prepared for breakfast, yet the water to cordial juice ratio was not the same, as we noticed that the juice on the second day was more sour. Hotel management should think of safety for staff who Work at Height. Ladder was used from 1st floor to 2nd floor when changing lobby curtain. 2 staff hold the ladder at each floor while the 3rd staff climb to the ceiling, no safety boots nor safety harness was used. Hotel is beside a new mall, just be courageous enough to cross the busy road. Easy to catch Grab to go anywhere.
Jeslyn
March 2018
8.0
“Nice Hotel in the busy street”
+Great service from Hotel staffs, Friendly and helpful. The room is clean. Good spread of breakfast choices with many local delights! The hotel provide free wifi for only 3 devices but the staff is kind enough to increase the no of devices for me.
Patrick
March 2018
8.0
+A relaxing and good experience. Hotel room was clean and services rendered by the staff were excellent. Would go back there again on my next visit.

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

8 room types

Arista Club

Deluxe Twin Room

Superior Double Room, Smoking

Executive Suite

Arista Suite

Superior Twin Room, Smoking

Deluxe Double

Deluxe include New Year Eve Dinner for 2 persons

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Accessibility

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews