Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 175 reviews.
Darren
United Kingdom · Solo · December 2025
“Avoid at all costs”
+Avoid at all costs
−House music at 2 am
Olivia
United Kingdom · Couple · December 2025
“Awful”
+Nothing
−We arrived and felt very uncomfortable, got shown to a room and never saw a staff member again, we didn't have enough bedding or towels and the cupboards the information told us to get spares from was empty. We booked this with breakfast included but were told the day before the kitchen was shut and offered no discount or money back The room was clearly recently done up cheaply wallpaper peeling off etc was dusty and clearly unkempt
Deborah
United Kingdom · Couple · December 2025
“Only booked because of location. Will not be using again.”
+Looked fairly newly decorated
−The day before our stay was told there would be no food. We had to show proof I had booked a double room and not a twin. Only one bath towel to use.
Marion
United Kingdom · Couple · November 2025
“We should have been informed about the kitchen being closed. We had to drive around to look for a dinner and breakfast w”
+The room was comfortable
−We booked as the reviews said the food was very good but when we got there we were told that the restaurant was shut for a refit. We also paid for breakfast and were offered cold breakfast, cereal, no coffee cups and a loaf of sliced white bread covered in mould.
Susan
United Kingdom · Family · September 2025
“Very disappointed. Would not stay again”
+Clean room and good location
−We paid for bed and breakfast. The actual breakfast was cereal and toast but there was no butter or preserves and the hot drink machine had run out of water. No staff on premises to assist
Richard
United Kingdom · Family · September 2025
“Disappointing”
+Breakfast a disaster, Rather worse than Fawlty Towers
−Staff friendly and helpful when they were there. We have sent a letter of complaint to CEO of Hall and Woodhouse.
Valerie
United Kingdom · Group of friends · September 2025
“Perfect till breakfast”
+Space room food was excellent
−Breakfast Sunday morning unable to have hot drink due to no water in machine or cereal because lack of milk couldn’t even have toast as no butter unable to contact anyone
David
United Kingdom · Couple · September 2025
“Good pub with basic accommodation”
+Good location, great bar, good food
−Room tired with basic facilities - bathroom in need of update
Karen
United Kingdom · Couple · September 2025
“Good location, pub and beer garden . Room fine for price paid , but breakfast lacking and didn’t see any staff other tha”
+Very handy for Ardingly ( right in the centre) . Nice pátio. ( beer garden)
−Breakfast was included , but no staff were there , toaster and coffee machine not even plugged in . Only cereal and bread and juice available .
caroline
United Kingdom · Couple · September 2025
−The complementary breakfast was poor, sliced white bread , butter and boxed cereals and a coffee machine with attitude The shower room was damp with and poorly lit The room was small with a bed pushed up against the wall meaning you had to climb over the person sleeping on the near side of the bed ( fortunately we are able-bodied and knew each other) Both the barman and chambermaid were perfectly pleasant there were no other staff onsite A shame as the village appears charming however the hotel needs a lot of investment