Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 91 reviews.
rupert
United Kingdom · Couple · August 2026
“Generally excellent but with a few areas they could improve”
+The location is superb. The way the outside space flows from fhe main restaurant to the bar and outdoor pool is very nice. The pool is perfect. The service is very accommodating and friendly. Notably good local car service to the village and restaurants etc
−We stayed in room 505. The room was a good size, tastefully decorated and generally comfortable but we found it very dark inside (in the middle of summer). Probably related to the dormer attic style windows. If I returned, I’d definitely request not to stay on the top floor again and get a brighter room with big windows. The fitness room was a little frustrating. It had some good equipment including a rack and lots of dumbbells but was missing obvious machines such as a dual pulley and leg extension / curl machines. Instead it was cluttered with unnecessary machines for exercises better done with dumbbells such as an overhead push machine and a chest press machine etc. my guess is that the person who picked most of this equipment has never worked out in a gym. It’s a shame because it could so easily be perfect with the right kit in The food in the main restaurant was good but not exceptional. Because the setting was so good - you do hope for excellence.
“Great Place, Rarest in the world”
+Overall Excellent Property, the views are breath taking and service is Extra ordinary. Great Experience overall.
79sandaa
Family · July 2026
“The best in the world”
+Every stay at The Alpina Gstaad reminds us why we keep coming back. This hotel is truly exceptional, combining breathtaking luxury with the warmest hospitality we’ve ever experienced. It genuinely feels like our home away from home. A special thank you to the incredible General Manager, Nadia, whose leadership is reflected in every detail of the guest experience. The service throughout the hotel is second to none. Salvatore prepared the most delicious homemade pasta especially for us, making every meal unforgettable. At breakfast, Giovanni welcomed us each morning with kindness and impeccable service. Angela at the front desk always made us feel genuinely cared for, while Nuno and Sammy at the concierge went above and beyond to assist with every request. The housekeeping team deserves special recognition,they are simply the best in the world. The rooms are maintained to absolute perfection, and their attention to detail is truly remarkable. At the Italian restaurant,Maria Elena, Alexandros and Guilherme provided outstanding service and made every dinner a wonderful experience. The spa is spectacular, with world-class facilities that offer complete relaxation. A heartfelt thank you
“Outstanding Hotel”
+In our view one of the best if not the best hotel in Switzerland. Outstanding service during the entire stay.
Riptide_4_10
Family · July 2026
“Underwhelming Experience”
+Third visit. Three nights. This trip we were joined by family. Two very average rooms on the first floor. Minimal view. The bad part it was the side of the hotel where construction was going on. From 8am to 6pm large construction vehicles and pile driving made the patio unusable. If we had known we would have gone somewhere else. The staff of the hotel just shrugged when we brought up the noise and room. Said they were very busy and booked-up. At this price point($2000 per room per night) I would have expected a little more of a response. Food OK, but nothing outstanding. Hey it’s Switzerland so expect $50 for a cocktail. Great hiking in the area and the concierge team is helpful with planning.
fweber2026
Couple · July 2026
“The place to be to enjoy Gstaad.”
+We had a memorable stay at The Alpina. The location, the view from the suite, the atmosphere, the service, the restaurants and breakfast are just amazing. Peaceful rest 👍😉
Wolfgang
Austria · Couple · July 2026
“Simply incredible!”
+We had such a wonderful stay at The Alpina Gstaad. It's the perfect place to slow down and enjoy a few relaxing days in the mountains. The pool deck is absolutely beautiful and was our favourite spot during the warm summer days. Service throughout the hotel was warm, attentive and genuinely welcoming. We also had dinner at Megu, which was outstanding, probably some of the best Japanese food we've had. A lovely touch was the complimentary Vespas, which made exploring the area so much fun. It's the little details that really make this hotel special.
−Nothing at all!
conradr729
Couple · June 2026
“Absolutely Spectacular Property!!!!”
+WOW - 5+ stars!!!! We spent 3 days in the Gstaad area staying at the exquisite Alpina and can honestly say this hotel was hands down our favorite in the entire Switzerland (and we stayed at some nice properties)!! Definitely a must when visiting the area! The room was superb; the hotel team could not be friendlier or more helpful, and the room was amazing with a spectacular view of the countryside! The spa was amazing with a beautiful in-house pool and hot tub area. Unfortunately, the restaurants were closed so we had to go off-site for dinner, but the facility and team members made up for that! Our experience was so amazing my wife actually started crying the last morning! You simply cannot go wrong with the Alpina!
AdeleRose12
Family · March 2026
“Beautiful flowers and sweeping grand entrance!”
+The hotel is located away from the town. It’s not really set up to walk. A fleet of cars will take you back and forth and is very efficient. The hotel is not really set up to ski either. It’s more to loll and spa. The spa is lovely, service varies but the reception ladies are lovely and go above and beyond. The rooms are dark and the light switches have a delay and seem to need to be updated. The style is dark. Hard to read in bed. The hotel is expensive, but I feel like it’s built for people who do not care. Really it is the best hotel in town as it is the newest. Concierge team is terrible. This really affected my rating of the property. They seem to have one man who knows everything and the rest of the team are awful. At this price point it needs to be flawless. A beautiful welcome set up in the suite, but was it an overall five star wow experience? For me no, but that’s not to say I will not go back!
sophiawyss
Group of friends · March 2026
“A True Gem in the Alps - Highly Recommended!”
+As always we had a fantastic stay at the Alpina Gstaad! What truly made the difference were the personal touches. The staff remembered our names, paid attention to our preferences and made us feel genuinely valued throughout our stay. This level of attentiveness is rare and made the experience very special. Everything from service to facilities is top 5 star. I would recommend to try the restaurant Megu, which cuisine is outstanding. We will definitely come back and can highly recommend this hotel for a stay in Gstaad!