Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
PaLanders
Ireland · Couple · November 2026
1.0“How does this place have good reviews???”
+Location only, not clean, bad management
−1. Pin for door we were given was not working, rang and got correct pin immediately though. 2. Bathroom smelt like bad damp, and dirty and grimy. Air fan looked like it had months of dirt. 3.Shower drain was blocked, and bathroom became flooded within 2 minutes, rang and management said they would send maintenance straight away. We hit the town, return to worse damp smell, but presumed drain was fixed, found out in the morning it wasn't. Rang management and no answer, sent message and still no response after a day. 4. Students having parties until 4am, including in the hall outside our door. Went out to ask them to please stay in the rooms as there were at least 10 people drinking in the hallway. I don't blame the students as it was there Xmas night (students be students) but no security for the building on such a night. Rang management lots of times no answer, left voice message and got no reply. There were ear plugs in the room but only for one person even though it was a couple staying.
Niccolò
Italy · Couple · November 2026
1.0−the hotel was in overbooking and we’ve been left with no room the day of arrival, in the evening
nicotchtch
France · Couple · November 2026
1.0−Reservation cancelled when we just arrived... Do not book this hostel !
Colleen
Australia · Couple · November 2026
9.0“Greta location and great value for money but refinery need the security gate to lock”
+Great location . Comfortable room with nice bathroom .
−Needs a small fridge. Also security gate at entrance to hallway did not lock so didn’t feel particularly safe during the night.
Caitriona
United Kingdom · Group of friends · November 2026
9.0“Would definitely recommend, we will be back.”
+Great location, room was lovely! Has toiletries, hairdryer, iron, tea and coffee etc. I will definitely stay here again
−Maybe have some water bottles in the room
Katlyn
United States · Solo · November 2026
7.0“It was fine for a few days in Galway.”
+Very central location, very walkable. Heat worked very well. I appreciated there being an elevator.
−Slight sewage smell in bathroom. Could be noisy at times from street traffic and other guests. I couldn’t connect to the WiFi.
Derek
Ireland · Solo · November 2026
6.0+Location
−TV not working and shower was blocked and overflowing
Campos
Ireland · Couple · November 2026
10.0+Rooms were super clean and tidy.
Barbara
Italy · Couple · November 2026
4.0“Complaint About Unpleasant Room Odour”
+Molto vicino al centro
−I had asked whether it would be possible to change rooms as soon as we arrived because there was an absolutely horrible smell, possibly of dampness or something old. We had to sleep with the window open because it was impossible to breathe in the room! I never received any response! There was also a lot of dirt on the floor in the corner of the bathroom, as well as a jar of cream left behind by a previous guest. And that's not to mention the water leaking out of the shower!
Vodnjov
Slovenia · Couple · November 2026
7.0+odlicna lokacija
−cisto tanke stene, okno se ni zapiralo, zelo so se slisali sosedi