Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Stephanie
Australia · Solo · November 2025
“Tidy but not as described”
+Location is just outside the main part of Paihia, but right next to a grocery shop and petrol station. The room size was fine, with a bed, table and chairs and the bathroom was also a good size. There was also a pool and ample parking free of charge. There is also a laundry ($4 per washer/dryer) which is handy when travelling.
−The listing said it came with a microwave, which wasn’t correct. They also say reception is staffed 9-430 daily, also not correct (I tried on 2 occasions, both within hours, but both times the door was locked). The spa bath was broken as well, unclear for how long this has been the case. Also, there is a step in the bathroom that is not clearly marked as a hazard. The bed also was quite uncomfortable.
Stefanie Kim
New Zealand · Group of friends · November 2025
“Relaxing and enjoyable, lovely pool area”
+Although Te Tiriti is a bit further from the main shops and restaurants in Paihia I like the location better. It is closer to the nicer end of the beach for swimming and right next door to Woolworths. It only takes 10 mins to walk to the main part of Paihia. The pool was the standout feature for my family, the kids spent hours in there ! There’s heaps of parking and the rooms were spacious, well furnished, Comfortable and clean
−I couldn’t really fault our stay but perhaps one thing that might be a downside for some would be that there wasn’t great coffee, but I think that’s a reflection of the price paid for the room and with Woolworths next door it’s easy to pop over there for Supplies if needed
Stewart
United Kingdom · Solo · November 2025
“I was disappointed.”
+It was clean.
−The fact that in four days I had no interaction with any member of staff, despite signs saying that Reception would be open, it wasn’t. There was a lot of literature saying what we mustn’t do, but very little to help with the stay (it didn’t even mention the pool). Noise from the main road.
Marcelo
New Zealand · Family · November 2025
“Good stay on Paihia with the BBQ letdown”
+Is a good location, with Woolworths next door, and close to Waitangi grounds. Beds are comfy, TV with stream services. It was too cold for the swimming pool. Kitchen facilities are ok. Nicely close to the forest, so lots of wild life nearby.
−A letdown: In Booking they mention BBQ facilities, even they show one in the webpage. We arrived ready for the BBQ, but we didn't find it. I sent a message asking for that, and the reply was "apologies, but another guest damaged it and we are not planning to put it back". Fair enough, but on that case take it off from Booking and from your webpage.
Del
New Zealand · Couple · November 2025
+Everything
−Nothing
Justine
New Zealand · Family · November 2025
“Ok”
+Lovely 2 bdrm unit, spacious, good amenities. Handy being next door to Countdown. Nice quiet location.
−Although the unit looked clean, there was an unpleasant odour - smelt like a public toilet. Nice big swimming pool but could have done with a clean to remove surface debris. Didn't see any office staff while there but communication good via text for check in and check out instructions.
Lynne
New Zealand · Group of friends · November 2025
“It was a good budget motel!”
+It’s was lovely and clean in the unit and value for money.
−The pool was not clean, and there were duck in it. The spa bath not working. Couldn’t get normal tv.
Jiyeoun
New Zealand · Couple · November 2025
+It was clean, spacious, and had everything we needed, so we were able to stay very comfortably.
Richard
Australia · Couple · November 2025
“Definitely not a four-star motel”
+Comfortable bed
−This is not a four-star motel. It's two-star at best. It's a 1970s or 1980s motel which has had minimal updating since then. The front office was closed when we arrived at 2.30pm. We had to make a call to be told our room number. To get to it meant going to the end of the building, through the pool gate, alongside the pool, and up a set of stairs, all while carrying suitcases in the pouring rain. Rooms are small and dated. In our first room was a small shower box, a kitchen shelf with kettle, but the only sink was the tiny one in the bathroom. Only one bedside table. On the second night we had to change rooms because water entered during the heavy rain, soaking the carpet and curtain. The next room was also small, with a spa bath that didn't work (there was a sign saying so). When we checked out again there was nobody in the office, just a drop box for the key. I asked on the phone why the office was unmanned, and was told they were working out of a caravan park elsewhere, and were short staffed. That was a poor excuse for supposed four-star customer service, and the rooms were similarly lacking. I do not recommend this motel.
Heather
Australia · Group of friends · November 2025
+Not much.
−Run down, musty smelling. No staff anywhere. Ducks thoroughly enjoyed the swimming pool though.