Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
David
United Kingdom · Solo · November 2025
“Chose by chance as normally stay in Premier Inns. Very pleasantly surprised. Would stay there again”
+Location.grounds.Room.space staff.food
−Warmer water from shower and plug for the bath
Anne
United Kingdom · Solo · November 2025
“Definitely NOT 4 star! Go for morning coffee & enjoy the view Think twice before staying over.”
+The breakfast was fine. The menu for evening meal looked ok, but I didn't eat there.
−The bedroom and bathroom have definitely seen better days! The bedroom curtains were hanging off the pole. There was a broken bedside wall light - balanced against the wall, which fell off when touched. No plug in the bath - so no way to enjoy a bath. A broken flush handle on the toilet. The bathroom was very cold, the radiator made little difference. The water in the shower was tepid - which, together with the cold bathroom, made for a very chilly start to my day! The dining room was cold and draughty at breakfast time. There was a very small blow heater trying to make a difference but was totally unfit for purpose for the size of the room. This should definitely not be rated as a 4 star hotel.
Jackie
Australia · Couple · November 2025
“Beautiful place to stay with very welcoming staff.”
+Beautiful homely accommodation with very friendly staff. Our room was very spacious and loved the bathroom.
Curran
Ireland · Group of friends · November 2025
“Disappointing”
+Comfy bed. Veggie sausages and that gluten free was catered for. The pods.
−The initial room was freezing cold on arrival, the furniture was strangely placed (armchair and mirror blocking the wardrobe and extra bed and hoover left outside door, made it feel like a storage space rather than a guest room. Our room swap then was ok but the curtains are hanging off the rail, the bathroom doesnt open fully, the shower was cold and the drains smelt very bad. The glass bins were collected or something just outside our window and was very noisy at 6am. Dirty glass of wine given with lipstick marks and also a dirty towel stained with ? Mascara, in room. Also, fruit salad tasted like onion
Justin
United Kingdom · Family · November 2025
“Comfortable stay in grand old building with a great location.”
+Excellent food. Good location with great views across the river. Facilities good, large room and bathroom with great shower. All staff really friendly and helpful. Plenty of parking and good access for a wheelchair user.
−Water only lukewarm in the evening, not hot enough for a bath or shower, but this could have been an isolated incident. Sheets and towels seemed to be changed every day, which is nice but unnecessary!
Marlene
United Kingdom · Couple · November 2025
“It was a good overnight stay”
+Good location & very welcoming
Alan
United Kingdom · Couple · November 2025
“Comfortable stop on route to our destination and much better than staying at a travel lodge type establishment.”
+Lovely building. Food and drink was good. Staff friendly and attentive.
−In need of some cosmetic updates in rooms. Dirty carpet stains in bedroom. Furniture a bit worn and shabby. Promoted as a boutique hotel but I would not agree with that description. Country house style would be more apt
Claire
United Kingdom · Family · November 2025
“Original features and modern touches”
+We stayed in room 203, Junior Suite with sea view which was a lovely spacious room, comfy beds and excellent bathroom with stand alone bath, shower and nice products. Hotel itself is a lovely period property with original features and modern touches. Plenty of nooks and cosy spaces for a small hotel and lovely gardens to explore. Breakfast was fresh & tasty.
−The carpet in the room could do with replacing.
Mellissa
United Kingdom · Family · November 2025
+The staff were friendly and the breakfast was amazing.
−Our room was very dirty. Also someone had 3 dogs next door which were howling all evening. Bed was 2 single beds pushed together. Rock solid. The walls were dirty in our room and there was also only luke warm water for a bath. Lights missing bulbs. Mould in shower. Sink hanging off wall.
Lilian
United Kingdom · Couple · November 2025
“Lovely meal and overnight amazing breakfast choice”
+Location charm fantastic views beautiful gardens lovely large room
−Nothing