Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
david
United Kingdom · Couple · October 2026
“Great location, horrible room.”
+Great location
−You could hear every other guest in each room above, below, and next to you. Floorboards are very noisy too so when someone gets up in any room for the toilet everyone is awake. After booking I was asked for a £400 deposit, if I had know when booking I would have not booked the room but I had no choice once I had paid. The whole contents of the room would not cost £400 and this was very expensive for a deposit. Never met any staff and given codes to get into the building and another for the room. No parking at the hotel so it cost £12 a day to park on the NCP behind the hotel. Room needs decorating and not worth the money.
Heather
United Kingdom · Couple · October 2026
“Apart from the noisy neighbours, we were happy.”
+Clean, spacious, great location
−Very noisy until around 3 30 am. Assume it was coming from the room above - shrill female voices, raucous laughing and loud music.
William
United Kingdom · Solo · October 2026
+The location wss great, close to the sights, shops restaurants etc.
−Numerous maintainance issues; bathroom door hinges and handll loose meant waking each other when going to toilet in the night. Bed was loud and creaking on one side so again lead to sleepless night. The bathroom light ( on a sensor) kept turning itself on and off, also the shower was blocked so were afraid it would overflow and was slow to drain. The floor/ ceiling above was incredibly loud so heard every moment above. The cleaning/ housekeeping standard was also poor: dust and cobwebs on the paneling behind the bed. The floor under the bed was thick with dust, hair and food items: clearly had not been moved and swept for months. The duvet was small and didnt fit the cover. Towels were random sizes and one was marked/ dirty with what looked to be makeup/ foundation. Emailed the host hours after arrival to see what they could do to resolve any of these issues but still awaiting any response........
Sandra
United Kingdom · Couple · October 2026
“Comfortable for an overnight stay”
+Great location for the attractions. Comfortable bed, tea coffee and toiletries provided. Staff communicated well online and also when the £400 deposit was authenticated via email lots of information was sent about the local attractions which was a nice touch.
Alice
United Kingdom · Couple · October 2026
“Would not recommend”
+Good location
−I would not recommend staying in the traditional room. You can hear everything ranging from footsteps, toilet use and normal conversations from the room above. Horrible mattress that creaked incredibly loud with every move. We arrived to broken items and messaged to let them know due to £400 hold on my card for a damage deposit. When we called to try and waive the cancellation fee I was met with a very rude man who hung up on me. I have since been in contact to get a refund which has not been confirmed, we consequently did not stay one night.
Deepika
United Kingdom · Solo · September 2026
+Location.
−Noisy! Heard person in room above walking around and floorboard noises. Front door opening and closing and people on stairs. Niise of toilet flushing upstairs very loud. Difficulty sleeping due to all the noise. Would not recommend.
Samantha
United Kingdom · Solo · September 2026
“unhelpful owners and a £400 security deposit.”
−You need to give a £400 security deposit online using passport or drivers information, didnt know this when room was originally booked. Any issues they cannot help and just get told to register or no entrance codes. We had lots of trouble tyring to register for a colleague, no help from owners, when she turned up the room hadnt been cleaned. We ended up paying to go somewhere else with none of the hassle
Bell-Tye
United Kingdom · Couple · September 2026
“The worst accommodation I have ever stayed in! not cheap either”
+location to the centre
−everything about the room
Nadia
United Kingdom · Couple · September 2026
“Was very comfortable”
+Shops nearby. Tea and biscuits given. Towels provided. Very comfortable
−£400 deposit was an inconvenience for me tbh. I understand why it’s requested though. Noise from other renters when coming in at night. Realised the bathroom door is loud and creaky. So could hear other bathroom doors opening and closing upstairs.
Daisy
United Kingdom · Couple · September 2026
“Perfect central location, clean rooms, good stay”
+Fabulous location, perfect for visiting local attractions and the local nightlife. Clean comfortable rooms, very helpful hosts.