Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 12 reviews.
LAM
Singapore · Couple · October 2026
“Another great example of Japanese hospitality.”
+The staff were helpful and pleasant. Mr Tanaka came personally to pick us up at Kurobe Station and as we arrived early and the day was rainy Mr Tanaka brought us to a nearby roadside station where locals do their shopping and have family outings. We had had an enjoyable two hours before he came to pick us up to go to the hotel for check in. The hotel compound has a scenic Japanese garden.
−The bath is rather old and the common bath was small and some taps are not working well.
Adam
Poland · Family · April 2026
“Wonderful place to stay”
+Hospitality, Japanese Omotenashi
−Everything was great
Paul
Portugal · Couple · February 2025
“Superb”
+In this ever changing, chaotic and even crazy world, I admire a well-run family business (small or large) which passes on from generation to generation, like the Tanakaya (since 1911). My wife and I have one of the five larger rooms with superb views of the Japanese garden with architectural and water features (charming with the new snow cover). The included Kaiseki dinner (delicious, sumptuous, but not too elaborate or overly filling) and breakfast are served not in our room but in a separate and private dinner room, which we like. The clear-water onsen is not huge and indoor only, but has full glass panels facing a small bamboo grove in the garden. Old-fashioned warm and attentive service attitudes prevailed. A mature lady of the 4th generation greeted us when we arrived, another of the 5th generation briefed us, and a third lady was assigned to take us to our room, serve us dinner and breakfast and prepare our beddings. All three of them waited for us when we checked out, and followed our small shuttle bus as it drove out to the parking lot and onto the road to wave us goodbye despite the snow and cold weather. We saw members of the 6th generation chatting and playing in the lou
Wei
Taiwan · Family · August 2024
“Superb”
+The staff Yulley is so sweet and friendly. She served us all the time. Dinner and breakfast both are perfect. Classical Japanese style.
−The facilities are old. And we can't showr in our room. But it's the traditional Japanese style with a big bath top only
Jason
United States · Solo · May 2024
“A paradise of food and relaxation.”
+Gorgeous. A trip back in time. The onsen was delightfully hot (even by the standards of onsen). The garden was peaceful and relaxing. The room itself was clean and spacious, especially for a single traveler. I imagine it would be a bit more crowded with the maximum of four, but still well worth the price. The food was magnificent. My first dinner was 13 courses! Truly some of the best food I’ve ever eaten. The staff were kind, courteous, and friendly. They picked me up at the station, saw to my every need, and made me feel like an honored guest. Truly, words are not enough to convey my stay.
−Leaving.
Tetsuhiko
Japan · Group of friends · May 2026
+食事は美味しかった
−建物の老朽化 庭の手入れがなされていないこと
Lola
France · Couple · May 2026
+Le ryokan est tenu par une famille très agréable qui se tient disponible pour ses clients. Il faut demander une navette si vous venez en train car le bus pour rejoindre l'habitation n'est pas évident. La navette est mise à disposition gratuitement par le lieu. Les repas traditionnels sont inclus dans la reservation est particulièrement délicieux !
Toshiko
Japan · Couple · March 2026
“気兼ねれすることなくホッとできました。”
+朝夕共食事がおいしく良かったです。個室食でまわりに気兼ねせず食事ができました。 お風呂も出た後もぽかぽかして身体によいと思いました。お部屋に冷えたポットのお水が置いてありおいしく頂きました。
iida
Japan · Group of friends · September 2025
“温泉と地物をたっぷり楽しめるお食事等で感じる、温かいおもてなし”
+気さくな雰囲気のスタッフの方が歓待してくださる温かい旅館。美味しいお食事とアットホームなおもてなし、やさしい肌触りの温泉で、心も身体もゆっくり過ごすことができました。ありがとうございました！
−お部屋の鍵や水回りなどの設備が若干古めで、気にする方もいらっしゃるかもしれませんが、それも味わい深さがありました。