Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Trip26368433238
Group of friends · January 2026
“Great services and very welcoming staff.”
+It was amazing hospitality and food was great. Excellent hygiene services. Staff was very cooperative. Basically overall experience was great
sunnyc1135
Family · January 2026
“We booked taj swarn with lots of expectations but unfortunately the stay wasn’t up to the mark , rooms was average for 1”
+We booked taj swarn with lots of expectations but unfortunately the stay wasn’t up to the mark , rooms was average for 14k INR, body wash, shampoo bottles were empty , washroom was very average as well Only saviour was food which was including the service Honestly speaking , after this we stayed at Holiday INN at 8k INR per night and the quality of rooms were way better and clean. kids room was under renovation , i mean who does that during the peak tourist season of Christmas and new year Totally disappointed with Taj swarn, have stayed with so many Taj group of hotels but never had such below par experience that we had at Taj swarn Total waste of money , never coming back again neither will recommend anyone
Cruiser51040911906
Couple · January 2026
“Issues upon issues”
+Issues upon issues. During breakfast, eggs were undercooked, next day, our eggs were giving to someone else. Service was not best. Thereafter once we complained, got their attention. Meanwhile after our breakfast, went to room and large puddle of water in the bathroom leaking from top of ceiling. They managed to give us another room however the inconvenience of changing to another room was hassle as we had to pack and unpack all our belongings.
Baljit203
Family · January 2026
“poor experience”
+It wasn't a great experience as expected from Taj group. This was my first stay with them. Being a platinum member with other international hotel chains, I was looking forward to this first stay with Taj. but it didn't turn out that great. The only thing worth appreciation is the quality of food. But the room quality, bathroom, the towels and amenities were like a simple three star hotel.
sanjaypC4783FB
Family · January 2026
“Spectacular Service at Taj Swarna, Amritsar”
+I have travelled the world and have experienced many great customer service experiences, however, nothing compares to the absolute delightful experience we had at the Taj Swarna, Amritsar. A very special shout out to Mr. Inderpal Bedi ( Director of Operations), Mansi ( Special Events coordinator) and Ajay ( Sous Chef). A Family member became very sick while we were staying at the Hotel. Mr. Bedi and Mansi were assisted us every step of the way by being physically present at the Room and helping out in so many ways with many other staff members involved. We had to shift the family member to the local hospital in the ICU. Mr. Ajay made sure we had packed lunches for all the family members while we were visiting the hospital. What really touched my heart was that our family member needed blood and Mr. Bedi sent an email to his entire staff at the hotel and two of the hotel staff members showed up at the hospital to donate their blood. This is way beyond customer service. They did not treat us like customers but like family. Very very grateful to everyone involved in assisting our family member. God bless Sanjay Papa
simratg2026
Family · January 2026
“Experience at Taj Amritsar”
+My recent stay at Taj Swarna was truly memorable, thanks to the outstanding service from the team. Rhythm from the front office was incredibly warm and efficient,his friendly smile and quick assistance with check-in, upgrades, and local recommendations made everything seamless right from arrival. Harpreet (Harpreet Singh) from housekeeping went above and beyond, ensuring the room was spotless with thoughtful touches like beautiful decorations and personalized amenities that added a special feel to the stay. Both are true gems and embody the legendary Taj hospitality. Highly recommend this hotel for anyone visiting Amritsar.
ritwiks2026
Group of friends · January 2026
“Fantastic stay at taj swarna”
+Our recent stay at Taj Swarna, Amritsar was truly one of the finest experiences. Every moment,from a seamless check-in to a smooth and warm check-out,reflected genuine Taj hospitality. A special mention to the entire Front Office team, who are absolute gems and the finest people to interact with,gracious, attentive, and always smiling. The rooms were beautifully maintained, comfortable, and thoughtfully prepared. Breakfast was a delight with an excellent spread and attentive service, making our mornings memorable. Overall, the stay was marked by warmth, professionalism, and heartfelt care that made everyone in our group feel truly valued. A memorable experience indeed,looking forward to returning soon.
PMsviews
Family · December 2025
“A Golden experience indeed@ Taj Swarna, Amritsar”
+Club rooms are perfect on value for money, extravagance, service and an experience to remember Having stayed here over last couple of years- it’s a testimonial I stand by
587kaushalb
Family · December 2025
“Amazing experience”
+Sarveen Mangat from start to finish of our stay looked after us so well. Especially travelling with 3 old people, every small request was catered for. Thank you for the amazing experience. Taj properties always live up to the mark of expectations from a luxury 5 star hotel.
andymaddy
Group of friends · December 2025
“Relaxed, beautiful experience”
+Great staff, excellent food, beautiful sun drenched hotel ..makes for the perfect destination for the holidays. special mention for Sadik and Roopak from housekeeping staff whose cheerfulness and helpful attitude were exemplary.