Swissotel Chicago

Name: Swissotel Chicago
Address: 323 East Wacker Drive, Chicago, 60601, US

8.9Very good1,925 reviews

from $273.04 per night

See rooms

Hotel

323 East Wacker Drive · Chicago

Facilities at a glance

Parking
Gym
Room service
Laundry
Family rooms
Elevator

About this place

Luxurious Downtown Chicago Hotel with Stunning Lake Views Upscale Dining Options Indulge in classic American breakfast buffets and premium prime beef at The Palm, or enjoy small plates and cocktails at the vibrant lobby lounge, Amuse. Comfortable and Functional Rooms Each room at Swissotel Chicago features a flat-screen TV, oversized work space, in-room safe, and coffee maker for your convenience and comfort. Convenient Meeting Spaces With 65,000 square feet of meeting space, our hotel is the perfect venue for your business meetings or events. Experience the best of Chicago with Lake Michigan views and top-notch amenities. Book your stay at Swissotel Chicago now!

Choose your room

Pick check-in and check-out to see live room prices.

42 room types

Choose your room
Room type	Guests	Show prices
Classic Lakeview 1 King 30 m²King bed	Sleeps 2	Show prices
Classic 1 King 30 m²King bed	Sleeps 3	Show prices
Premier Corner 1 King 39 m²King bed	Sleeps 2	Show prices
Classic King Room with Roll-In Shower - Disability Access 30 m²King bed	Sleeps 2	Show prices
Lifestyle Suite 1 King 70 m²King bed, Sofa bed	Sleeps 4	Show prices
Classic Double Room, 2 Double Beds, City View 30 m²2 × Double bed	Sleeps 4	Show prices
Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View 30 m²2 × Double bed	Sleeps 4	Show prices
Classic Room, 1 King Bed, City View 30 m²King bed	Sleeps 3	Show prices
Executive Suite, 1 King Bed, City View 70 m²King bed	Sleeps 4	Show prices
Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View 30 m²King bed	Sleeps 3	Show prices
Classic King Room - Bath Tub/Disability Access 29 m²King bed	Sleeps 2	Show prices
Suite, 1 King Bed 70 m²	Sleeps 4	Show prices
Premier View Corner 1 King 39 m²King bed	Sleeps 2	Show prices
Lifestyle Suite, 1 King Bed, City View King bed	Sleeps 4	Show prices
Classic Double Room, 2 Double Beds, River View 30 m²2 × Double bed	Sleeps 4	Show prices
Lake View Room 1 King Bed Accessible King bed	Sleeps 2	Show prices
Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View 30 m²2 × Double bed	Sleeps 4	Show prices
Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View 30 m²King bed	Sleeps 3	Show prices
Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View 30 m²2 × Double bed	Sleeps 4	Show prices
Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View 30 m²King bed	Sleeps 3	Show prices
Classic Riverview 1 King 30 m²King bed	Sleeps 2	Show prices
Classic Lakeview 2 Double 30 m²2 × Double bed	Sleeps 4	Show prices
Classic 2 Double 30 m²2 × Double bed	Sleeps 4	Show prices
Classic Riverview 2 Double 30 m²2 × Double bed	Sleeps 4	Show prices
Executive Suite 1 King 70 m²King bed, Sofa bed	Sleeps 4	Show prices
Lifestyle Suite View 1 King 70 m²King bed, Sofa bed	Sleeps 4	Show prices
Pinnacle 1 King - Higher Floor 33 m²King bed	Sleeps 2	Show prices
Pinnacle 2 Double - Higher Floor 33 m²2 × Double bed	Sleeps 4	Show prices
Pinnacle Riverview 1 King - Higher Floor 33 m²King bed	Sleeps 2	Show prices
Pinnacle Lakeview 1 King - Higher Floor 33 m²King bed	Sleeps 2	Show prices

Choose your room
Room type	Guests	Show prices
Pinnacle Riverview 2 Double - Higher Floor 33 m²2 × Double bed	Sleeps 4	Show prices
Classic Double Room with Two Double Beds - Bath Tub/Disability Access 30 m²2 × Double bed	Sleeps 2	Show prices
Classic King Room - Bath Tub/Disability Access 30 m²King bed	Sleeps 2	Show prices
Pinnacle Double Room with Two Double Beds and Lakeview - Higher Floor 33 m²2 × Double bed	Sleeps 4	Show prices
Classic Double Room with Two Double Beds - Bath Tub/Disability Access 30 m²2 × Double bed	Sleeps 2	Show prices
Classic Double Room with Two Double Beds and Roll-In Shower - Disability Access 30 m²2 × Double bed	Sleeps 2	Show prices
Double Room with Two Double Beds and Bath Tub - Disability Access/River View 30 m²2 × Double bed	Sleeps 2	Show prices
Double Room with Two Double Beds and Roll-In Shower - Disability Access/River View 30 m²2 × Double bed	Sleeps 4	Show prices
Double Room with Two Double Beds and Bath Tub - Disability Access/Lake View 30 m²2 × Double bed	Sleeps 2	Show prices
King Room with Bath Tub - Disability Access/River View 29 m²King bed	Sleeps 3	Show prices
King Room with Roll-In Shower - Disability Access/River View 30 m²King bed	Sleeps 3	Show prices
King Room River View - Disability Access/Bath Tub 30 m²King bed	Sleeps 2	Show prices

What this place offers

Parking

Pool & wellness

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry

Family

Family rooms

Accessibility

Accessible
Elevator

General

Pets allowed
Non-smoking rooms

Location

Address
323 East Wacker Drive, Chicago, 60601, United States
3 km from the center of Chicago
Nearby landmarks
- Aon Center0.3 km
- Trump International Hotel and Tower0.6 km
- John Hancock Center1.3 km
- Willis Tower1.7 km
- United Center4.6 km

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 16:00. Check-out by 11:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

8.91,925 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.8

Service9.8

Location10.0

Room quality8.2

Amenities7.8

Value for money6.8

Food and drink9.0

Genesis
United States · Couple · October 2026
1.0
“Terrible”
+It’s no reason why in the year 2026 that a hotel that’s cost 600 a night doesn’t not have tap to pay ass a option to pay
−The fact that I couldn’t tap my phone too pay
Rachelle
United States · Couple · October 2026
6.0
“Below average- not a great value.”
+Size of room
−They don’t give the usual amenities- cotton balls, Q-tips,etc. Couldn’t figure out how to turn off bathroom lights. They charge $80 to check 2.5 hours early. Seems outrageous.
Anthony
United Kingdom · Solo · October 2026
9.0
“Great location and an easy stay.”
+Quick check in and out process. Room was spacious with amazing views. Perfect location.
−Coffee machine in room didn’t work properly
Christine
United States · Solo · October 2026
10.0
“Comfy, quiet, nice staff. Will come back!”
+Perfect location and very quiet rooms.
Vanessa
United States · Couple · October 2026
10.0
“Amazing will never stay anywhere else”
+Location beautiful room
−N/a
Jennifer
United States · Couple · October 2026
10.0
“Beautiful hotel,close to Navy pier. Wonderful views from room.”
+Beautiful property. Clean well maintained
−A little pricey
Nancy
United States · Couple · October 2026
10.0
+Our room had a spectacular view.
−It was a surprise that it cost me more for parking because we drove a large vehicle.
Mario
Mexico · Couple · October 2026
8.0
“Muy buena ubicación pero precio relativamente alto”
+Ubicación en área tranquila pero muy cerca de muchas actividades y atracciones
−No cuenta con restaurant para comidas sencillas. Costo alto para permitir tan solo una hora adicional al check-out. En general, la calidad de las habitaciones no justifican el costo.
luigi
Italy · Family · October 2026
9.0
“Splendida vista su Chicago”
+La vista
−Assenza di accappatoi per la doccia e di ciabatte
ENRIQUE
Mexico · Family · October 2026
9.0
+limpia y comoda.
−sentí algo de frio en la noche

Good to know

Check-in & check-out
Check-in from 16:00 · check-out until 11:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

42 room types

Classic Lakeview 1 King

Classic 1 King

Premier Corner 1 King

Classic King Room with Roll-In Shower - Disability Access

Lifestyle Suite 1 King

Classic Double Room, 2 Double Beds, City View

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Classic Room, 1 King Bed, City View

Executive Suite, 1 King Bed, City View

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

Classic King Room - Bath Tub/Disability Access

Suite, 1 King Bed

Premier View Corner 1 King

Lifestyle Suite, 1 King Bed, City View

Classic Double Room, 2 Double Beds, River View

Lake View Room 1 King Bed Accessible

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

Classic Riverview 1 King

Classic Lakeview 2 Double

Classic 2 Double

Classic Riverview 2 Double

Executive Suite 1 King

Lifestyle Suite View 1 King

Pinnacle 1 King - Higher Floor

Pinnacle 2 Double - Higher Floor

Pinnacle Riverview 1 King - Higher Floor

Pinnacle Lakeview 1 King - Higher Floor

Pinnacle Riverview 2 Double - Higher Floor

Classic Double Room with Two Double Beds - Bath Tub/Disability Access

Classic King Room - Bath Tub/Disability Access

Pinnacle Double Room with Two Double Beds and Lakeview - Higher Floor

Classic Double Room with Two Double Beds - Bath Tub/Disability Access

Classic Double Room with Two Double Beds and Roll-In Shower - Disability Access

Double Room with Two Double Beds and Bath Tub - Disability Access/River View

Double Room with Two Double Beds and Roll-In Shower - Disability Access/River View

Double Room with Two Double Beds and Bath Tub - Disability Access/Lake View

King Room with Bath Tub - Disability Access/River View

King Room with Roll-In Shower - Disability Access/River View

King Room River View - Disability Access/Bath Tub

What this place offers

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

General

Location

Address

Nearby landmarks

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews