Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 78 reviews.
Supaongprapa
Thailand · Group of friends · June 2025
“Exceptional”
+The staffs are amazing and very flexible. Location is great to walk around. The fridge is always full with breakfast food that you can self serve any time all day. The apartment was quiet and the bed was very comfy. Shower was great and room was spacious. Shout out to the cleaning lady who cleans like its ritz Carlton! Exceptional stay and I’d definitely stay here again next time!
−WiFi kept disconnecting but i think this issue can easily be resolved with a technician.
Lisa
South Africa · Group of friends · June 2025
“Perfect stay”
+Clean and spacious apartment, comfortable, Great location, central area, close to the airport bus stop, wonderful generous host!!
Dimitrie
Belgium · Couple · September 2024
“Perfect spot to visit this city! Valentina is such a good host! Lovely stay!”
+Good communication with owner (Valentina). Verry nice lady! Always helpful! Good beds, nice accommodation, in center of the town, parking place (not inclusive) in the next street! Perfect location to visit Palermo!
−Strange entrance of the building. But when you are in the apartment everything was so nice!
Nino
Georgia · Couple · September 2024
“Exceptional”
+Everything was super
Enrico
Switzerland · Couple · September 2024
“Exceptional”
Luigi
Canada · Family · September 2024
“Decent, but would stay elsewhere in the future”
+The property is located in a decent location, close to most points of interest. Good value for money as the rooms were modern, clean and of decent size. We had access to a coffee machine and refrigerator in the lounge, which was a bonus.
−The paid Parking Lot is quite the walk from the property, a bit complicated to get to. Driving is not for the faint of heart in Palermo, be warned. The property itself is situated in a building which is under construction, so the public area, i.e. the elevator and stairs, are quite dirty. The main door from the street to get in, was very difficult to open most of the time. The host was not happy with us using the air conditioning in the lounge area and was quiet sour that we left it on. Keep in mind that the temperature was well over 35C deg during our stay in Palermo and the entry area would become hot and stuffy making it uncomfortable to use the lounge if the A/C was not operating. We felt it was pretty much standard that we could use the AC as we wished, since we were paying for our stay, just saying. The TV in our bedroom was the size of a computer screen, relatively useless unless standing right in front of it, kind of funny.
Vincenza
Italy · Solo · August 2026
“perfetta”
+tutto perfetto
−nulla tutto ottimo
Marion
Germany · Family · May 2026
+Zentrale Lage, nette Gastgeber.
−Beim Frühstück gab es sehr viel Luft nach oben. Toastbrot war verschimmelt. Bei Butter und Jogurt war das Ablaufdatum überschritten. Wir haben dann auswärts gefrühstückt.
Serhat
Germany · Solo · May 2026
“Gute Lage, Rest ungenügend”
+- Lage sehr gut, sehr zentral, vieles schnell zu Fuß erreichbar - Busverbindungen direkt vor der Tür - genügend Essensmöglichkeiten - das Bad war groß, zwei Waschbecken
−- durch die Zentrale Lage ist es sehr Laut, viel Hupen, viel laute Musik - das Bett war sehr unangenehm, Matratze durchgelegen, Kissen zu hart - wenig Steckdosen - Das Hotel wirbt mit Balkonbilder, allerdings hat kein einziges Zimmer einen eigenen Balkon - es gibt lediglich nur einen kleinen Balkon im Esszimmer, den jeder der Gäste benutzen kann - Kommunikation sehr schwierig, die Empfangsdame und die Reinigungskraft sprechen kein Wort Englisch. Bei Ankunft konnte uns nichtmal gesagt werden in welchem Stock sich das B&B befindet - Frühstücksauswahl sehr gering, es gab meist nur süße Sachen, kein Käse, kein Aufschnitt, kein Gemüse (siehe Bilder) - Zimmer teilweise veraltet - da es sich um ein B&B handelt, hört man in den Zimmern wenn jemand frühstückt. - unser Zimmer wurde in 6 Nächten, zwei mal sauber gemacht, sonst wurden nur drei Mal Handtücher gewechselt - die erste Reinigung wurde nach 4 Tagen gemacht, erst dann als wir uns beschwert haben -
Alessia
Italy · Couple · January 2026
“VERGOGNA!”
−Esperienza molto negativa. La struttura potrebbe anche essere carina e il gestore cordiale, ma la Suite era in condizioni igieniche inaccettabili: polvere ovunque e capelli degli ospiti precedenti sul pavimento, nel bagno e nella doccia. Abbiamo chiesto una pulizia aggiuntiva che non è mai stata effettuata: il giorno dopo è stato semplicemente rifatto il letto, senza alcun intervento reale né supervisione da parte del gestore. A peggiorare la situazione, lenzuola maleodoranti e un coprimaterasso inadatto che si spostava continuamente, costringendoci a dormire direttamente sul materasso. Anche l’area colazione presentava problemi di pulizia, con formiche sul ripiano. Un’esperienza del genere ha compromesso negativamente tutto il nostro soggiorno. Non torneremo.