Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 162 reviews.
trishl575
Group of friends · March 2026
8.0“Clean, comfortable budget-friendly hotel.”
+I used my visa avion to book through points. Good prices. Check in was easy. Front desk staff very pleasant. The rooms are very nice. Extremely comfortable beds. Air conditioning top notch. Nice showers. Clean room. The one drawback, no mini fridge for the room we stayed in. They have them, just not our room, ask for a room with one. It really should be standard with a fridge in all rooms. Elevator a/c didn’t really work. Two floors, no big deal. Some construction happening. They also had no access ribbon posted up around both pools, so confusing if we could actually go for a swim. The other thing, being on the main road in Zicatela, the music from the boom-boom bars. I wore my earplugs, so no issue, my friend, not so lucky. Restaurant had good food, slow service.
GoPlaces41671036724
Family · February 2026
6.0“Great location, clean, comfortable- no frills”
+This is a clean and very well located hotel. It’s not fancy, but they clean the rooms really well every day and the beds were very comfortable. We did have to go to a different room because the shower sprayed all over and was unusable in our first room. The second room the shower was much better, hot water was somewhat unreliable, but manageable. The sink faucet was very loose and we were worried it might fall off before we left, so it needs upgrades. However, the staff was always kind and accommodating, the pool was nice, and their location can’t be beat. The restaurant was very underwhelming. We only tried it once and I didn’t want to go back. Although that was for dinner, maybe breakfast is better? While the location is great, it is also near the local loud nightclubs. So there were some nights where Music blasted very late, but I was able to just put earbuds in and sleep through it. And yes, our key card did stop working once, but there was always somebody at the desk to help us. To me it was worth these minor inconveniences to have a comfortable bed, a clean room, kind and attentive staff and such a great location.
+Muy bien hubicada y limpia
+Todo muy bien excelente ubicacion
Yoshelin Saray
Group of friends · October 2025
8.0+Buena
MENDEZ
Mexico · Solo · August 2026
10.0+La atención del personal y las habitaciones muy limpias
José Antonio
Mexico · Couple · August 2026
7.0−Que reservando por booking pague 300 pesos más y no incluia el desayuno, si hubiera reservado directo me hubiera ahorrado 300 pesos y si incluia los desayunos
Darina
Spain · Couple · August 2026
4.0“no repetiria”
+El llit còmode i la piscina d'adults
−neteja habitació (cortines, tovalloa peus) wifi habitació anava malament
Karina
Spain · Couple · August 2026
6.0“Excelente ubicación, pero hotel viejo y necesita mantenimiento y renovación”
+Ubicación, alberca, camas, estacionamiento y la terraza del restaurante, en general el servicio de los empleados
−En general es un hotel ‘dejado’, se ve muy viejo, necesita renovaciones y renovar mobiliario, así como mejorar la limpieza.
LUIS Antonio
Mexico · Couple · July 2026
7.0−El ruido de un antro