Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 92 reviews.
Ryan
United Kingdom · Group of friends · September 2026
1.0“Filthy caravan smelt of drugs n dirty”
+Location
−Place was filthy broken boarded up window oven was broken
Jason
United Kingdom · Family · September 2026
1.0“Unfortunately, we didn't stay in this caravan as the condition was extremely disappointing.”
+Unfortunately, we didn't stay in this caravan as the condition was extremely disappointing from the moment we arrived. The caravan did not appear to have been cleaned to an acceptable standard. There was dust on surfaces, marks on furnishings, and several areas that clearly required more attention. The kitchen equipment was limited, and some items were not in a condition we felt comfortable using. Glasses were visibly dirty despite being told the caravan had been cleaned prior to our arrival. The caravan itself showed significant signs of wear and tear, with damaged fixtures and furnishings throughout. The main bedroom had visible mould in several areas, and duct tape appeared to be holding numerous things together. The seating area was covered with blankets, which seemed to have been placed there to hide stains on the upholstery. We never felt comfortable enough to sit down and find out whether the furniture was actually usable. There were also numerous maintenance issues. The second bedroom window had been boarded up from the outside, something we were only informed about after making the booking. This was apparently due to previous guests leaving it open during a storm. However,
−One set of steps was rusted on one side, unsecured, and wrapped in duct tape, which did nothing to improve either the safety or stability. There was no bin provided for rubbish disposal, and we even found old ice creams left in the freezer from who knows when. The floor near one of the doors had rotted away and was covered with chopping boards to provide support. Even so, it felt like walking on a trampoline and did not feel safe at all. The boiler also raised concerns. It appeared very old, had burn marks on the outer casing, and there was no visible service sticker to indicate it had been inspected or serviced recently. To make matters worse, the caravan smelled strongly of cigarettes and dampness upon arrival, despite the owner assuring me over the phone that it was a non-smoking caravan. Overall, this was a very poor experience. We made the decision not to stay because there were simply too many issues relating to cleanliness, maintenance, and safety. I appreciate that this is an older caravan, but age is not an excuse for the condition in which it was presented. In my opinion, the caravan is not fit for purpose and should not be rented out in its current state. The one positiv
Tateva
United Kingdom · Solo · August 2026
8.0−I didn't like that there was no outdoor table.
Glenn
United Kingdom · Solo · August 2026
6.0+Good location for an overnight stay at the coast.
−It seemed like an older caravan that was in need of repairs, the owner advised me about using the cooker, which was fair enough, it was probably better suited to family/personal use rather than letting.
Archana
United Kingdom · Couple · July 2026
1.0“Refund please”
+All over location was good
−The bed in the room was broken and we didn’t sleep all night
Tavifa
United Kingdom · Group of friends · July 2026
7.0“Thank you”
+Everything was good
Jelena
United Kingdom · Solo · May 2026
1.0“Disgusting, health and safety nightmare”
+New Beach is a friendly park, staff were happy to help The location was beautiful with turquoise sea.
−There was mould which set off my asthma, pee stain on the settee covering, freezer door broke so lost a weeks worth of meat, the grill didn't work, grease and mould on the cooker, large stain on bedroom floor, parts of floor held together with gaffa tape, thick mould in shower door, drawer front missing, veneer missing and peeling of from cupboards, a health and safety nightmare. The owner was rude and very uncooperative when I complained and even insisted there was nothing wrong with it. Booking.com didn't mention having to cross an extremely busy road, and then so many steps up and down to the beach, which I simply couldn't do with my sore hips.
Tyler
United Kingdom · Family · May 2026
10.0+It was perfect to use for a stopgap although I would definitely book again for a longer stay, as it provides everything you need, if you want luxury then don’t look for the cheap🤷🏼♀️
Lorraine
United Kingdom · Solo · January 2026
9.0“We will book again,very convenient”
+Location and quiet
James
United Kingdom · Family · November 2025
10.0+Good size, Very comfy, Good location from facilities
−Nothing