Sunkar Hotel

Name: Sunkar Hotel
Address: Arasan Street 7, Almaty, KZ

6.7Pleasant51 reviewsSee rooms

Hotel

Arasan Street 7 · Almaty

Facilities at a glance

Parking
Sauna
Room service
Concierge
Family rooms
Terrace

About this place

Garden Oasis with Modern Comforts Luxurious Accommodations: Sunkar Hotel offers elegantly designed rooms with essential amenities for a comfortable stay, including flat-screen TVs and private bathrooms. Family-Friendly Features: With a children's playground on-site and activities like hiking nearby, Sunkar Hotel is the perfect choice for families looking to create lasting memories. Convenient Location: Situated near popular attractions such as First President of Kazakhstan Park and Botanical Garden, guests can easily explore the beauty of Almaty. Experience a blend of relaxation and adventure at Sunkar Hotel. Book your stay now for an unforgettable getaway.

Choose your room

Pick check-in and check-out to see live room prices.

4 room types

Choose your room
Room type	Guests	Show prices
Triple Room 25 m²Single bed, Double bed	Sleeps 3	Show prices
Quadruple Room 32 m²2 × Single bed, Double bed	Sleeps 4	Show prices
Suite With Mountain View 40 m²Single bed	Sleeps 2	Show prices
Standard Double Room 15 m²Double bed	Sleeps 2	Show prices

What this place offers

Parking

Pool & wellness

Outdoor pool
Sauna

Food & drink

Restaurant
Room service

Services

Concierge

Family

Family rooms

Outdoor

Garden
Terrace

General

Non-smoking rooms

Activities

Children's playground

Location

Address
Arasan Street 7, Almaty, Kazakhstan
13 km from the center of Almaty

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 13:00.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

6.751 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 51 reviews.

Cleanliness5.4

Service6.9

Location8.4

Room quality7.4

Amenities7.4

Value for money6.9

Food and drink4.4

Thomas
United Kingdom · Group of friends · July 2025
4.0
“Odd experience”
+This was the oddest property to stay in. The property is confused and isn’t sure what it is trying to be. It’s a hotel come conference centre come bird of prey place. The staff are disinterested and not helpful and it’s just very odd! Do yourself a favour and eat somewhere away from the property as the food isn’t great. Ok for having a drink there. Very strange experience!
−Lack of staff interest. Lack of help. Food. Dark corridors and darkness everywhere.
Ulan
Kazakhstan · Couple · June 2025
1.0
“There was no rooms available once confirmed on booking”
+There was no rooms available once confirmed on booking
−There was no rooms available once confirmed on booking
Drhlík
Czechia · Solo · June 2025
7.0
“Good”
Perry
Australia · Couple · October 2024
10.0
“Exceptional”
Eunpyo
United Kingdom · Family · October 2024
8.0
“Very good”
Alexandra
Spain · Couple · October 2024
3.0
“Birds in cages! Avoid this hotel!”
+It is close the entrance of the National Park
−The description of the breakfast is not correct. Not recommend eating there. It is expensive & not good. They also have in cages lot of birds (eagles, owls, etc ...) which is not human for them.
Invisibletraveller
Russia · Solo · September 2024
7.0
“Good”
+Birds are amazing. Canyon is nearby for the silent walking. A swimming pool is here, if you wish. The hotel is on the way to Big Almaty Lake, which is extremely comfy for the relaxation. Food quality is awesome, and especially - morning latte. Staff was friendly and collaborative. I would like to especially notice - Bird's show at 16, which is tempting. Especially at the first visit.
−The hotel failed to provide hot water after 10 o'clock evening (kettle wasn't available too) and there was no fridge in the room. Next time I will warn them in advance to have those items. These are only problems why I wasn't completely satisfied with the stay.
Sergey
Canada · Solo · August 2024
5.0
“Passable”
Rego
United Arab Emirates · Family · August 2024
10.0
“Exceptional”
+Everything, from staff, food and location.
Veronique
France · Group of friends · July 2024
1.0
“I will definitely not recommend this hotel !”
+We are very disappointed with Sunkar hotel. The rooms were correct for the price, but the welcome was awful. Nevertheless, I want to thanks the two waiters at the restauant who were really kind to us. But it's not enough to forget the rudness of the woman in charge of the reception. We are used to travel a lot and have never feeled so unwelcomed. And be aware that when you book, you do not have all the necessary information concerning the swimming pool access. You have to pay extra.
−The woman in charge of the reception was rude. No smile, no please, no thank you ... She kept on complaining while she had to review all the passport (we were a group of 16 persons). Then we discovered that to use the swimming pool we had to pay an extra 18 euros per person for one day ! We checked their website and the booking.com description and found no information about it. Which we consider as fraud ! So take care if you want to stay at this place. The room price seems correct for Almaty, but nothing is included. Furthermore, we asked for laundry and were said it was possible. Then while we brought our laundry, the women changed her mind and said no more possible. Still with no smile, no sorry no kindness. It's sad, because the hotel is in a nice area of Almaty, near the mountains. But the service is not here.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 13:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

4 room types

Triple Room

Quadruple Room

Suite With Mountain View

Standard Double Room

What this place offers

Parking

Pool & wellness

Food & drink

Services

Family

Outdoor

General

Activities

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews