Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
E_mx
Mexico · Solo · September 2026
+Location is great 👍
Nina
United States · Solo · August 2026
“Super friendly staff, no beach but water access. Very relaxing and quiet. I’m going back”
+Exceptional friendly staff at hotel. They made sure I was comfortable
−Property was great, but there was absolutely nothing to eat or drink inside property. So, I had to go buy food. Since it is 20mins from town, they should offer bicycles. NO CABLE
Kumar
Spain · Solo · August 2026
“Turquoise sea water”
+I liked everything. Marcela was really supported. The bed was comfy, the Aircon helps to survive the weather there. They provide plenty of water, you get your fridge to get it cold. The best in the access to the clean sea. Turquoise water where you can go snorkeling (they provide the stuff). Really nice experience honestly.
Sherri
Canada · Solo · August 2026
“⭐️⭐️⭐️⭐️⭐️ book a good few days you'll love it!”
+🏊🏼♀️🌺Snorkelling right off the hotel around live coral reefs, saw many fish!!! 🐠 Marcela is amazing! She is excellent at her job and very kind and accommodating🥰 Mucho Gracias❤️ The bed, pillows, and towels were awesome along with the coffee maker, toaster, lots of drinking water, ice trays and table and chairs to enjoy on the balcony. Even towels for the pool. Beautiful lounge chairs and umbrellas in the beach sand right by the sea. Little kids could even play happily there under a watchful eye. We loved how everything was well looked after and in such great condition. The sunset was spectacular! The fresh water pool has a deep and shallow end and in the morning it is in the shade. Overall the total experience was better than we could have hoped for in celebrating our anniversary❤️ We are so grateful and look forward to returning another time. Thank you to all the staff, including the gardeners who keep the beautiful grounds so nice including all the lovely plants and large water bars around the place give a really cosy natural vibe 🌴🥰
Candelario
United States · Family · June 2026
“Fantastic facility. Snorkeling and swimming all day. Walking distance form action ! Private and quiet.”
+The penthouse view and space was amazing.
−No elevators and it was several stories up.
Jennifer
United States · Solo · June 2026
+Location on the ocean with marine life out front for snorkeling, near Villa Aldora for dive boat pick ups, clean pool, comfortable bed, private balconies in room 141 facing the sunset over the water, dishes/fridge/hot plate for cooking meals, clean shower, cold air conditioning. Could walk into town. Overall happy with our stay and would come back.
−Poor water pressure in kitchen sink (water pressure in shower and bathroom sink was normal). Town was walkable but a bit far to carry many groceries. Cabs charge $10 to/from town (less than a mile) and 300 pesos to airport. Key a bit hard to turn on with a bit of a learning curve both on suite door and main door to building.
CorneCes
Mexico · Couple · October 2026
+Se puede hacer snorkel muy bien en la playa del hotel aunque el agua es profunda. Pero hay muchísima vida marina
Ana Paula
Spain · Couple · September 2026
“Sitio precioso y tranquilo, me sentí como en casa”
+La habitación es súper amplia y cómoda tiene una terracita y una sala muy agradable, cuenta con una cocina con todos los utensilios por si quieres cocinar, cafetera, sal, agua, toallas papel, refri, etc … la piscina es grande y el sitio en general bonito y súper tranquilo, hay una zona de snorkeling donde el agua es muy azul preciosa vimos muchos peces y atardeceres espectaculares. El personal de calidad, en todo momento pudimos comunicarnos con Marcela para hacer el check in sin ningún problema, el policía y personal de limpieza súper amables, me ayudaron a pedir un taxi de regreso al muelle. Hay restaurantes y un súper cerca, me gusto que está un poquito alejado del meollo pero puedes moverte caminando a todos lados, Volvería 100%.
Ximena
Mexico · Couple · August 2026
“Excelente lugar para descansar”
+Cuidan el último detalle, hay garrafón de agua, rollos de papel de cocina, que muchas veces ya no ponen
−se nos cayó la persiana de la cocina
Luis Eugenio
Mexico · Family · August 2026
“Placentera y reconfortante estancia en Suites Turquesa Cozumel”
+Es un lugar muy agradable con todos los servicios, confort, para quienes nos gusta el mar y el agua, la alberca la tienes a solo unos pasos, y hay una pequeña caleta para bajar al mar con unas escaleras, la vida marina y acuática que encuentras ahí está muy bonito y agradable, lógicamente hay que saber nadar y extremar precauciones ya que literal estas en el mar. Esta relativamente muy cerca de la zona céntrica y te puedes mover en los distintos medios de transporte, ya sea bicicleta, auto, taxi o transporte público. El lugar es muy seguro y bastante tranquilo, en la noche se ve espectacular porque ves zarpar los cruceros que llegan todos los días. Una excelente opción.
−Poder considerar en algún momento que puedan contemplar tener el desayuno incluido. Pero fuera de eso la verdad es que todo es muy comodo y práctico.