Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 106 reviews.
patriciagZ122SY
Couple · July 2026
“Cannot Beat It”
+We celebrated our 38th anniversary at this incredible boutique hotel. The beauty of the well kept grounds and beach was only surpassed by the friendliness and professionalism of the staff. Totally relaxing. All the meals were delicious. Breakfast is included but definitely have lunch and dinner there which is for guests only. Price is reasonable and quality is top notch. One of our most memorable stays ever.
Eduardo
Canada · Couple · May 2026
+The staff, paradise setting, beach chairs, peacefulness, and breakfast were all amazing.
−It's not the property's fault at all, but the mounds of smelly seaweed was so disappointing. I love walking on the beach with the waves rolling over my feet and swimming, and this was not possible. The seaweed is piled up all down the coast. So sad.
cbwyrick
Couple · May 2026
“A tropical paradise”
+This hotel resort is like staying in a botanical garden jungle. Truly amazing the natural environment with the lush foliage, natural walking paths, nightly fire pit, and much more. Our entire stay was so serene and relaxing. The beach setting is truly amazing, with much better variety of seating options than any other resort we saw. Jovanna even arranged my private massage on site on short notice, and a doctor to come visit our friend on site who was feeling under the weather a couple days. We ate dinner on site two different nights, and both were truly outstanding and special experiences. And the prices were reasonable, including drinks. The included breakfast was truly wonderful with daily fresh fruit, yogurt/granola, amazing coffee with steamed milk, fresh juices made daily, and your choice of egg dishes to order. The rooms were immaculate and very unique, with different themes and decor. Bedding was truly comfortable and top-notch. The service was very personalized and attentive.
827jaredp
Couple · April 2026
“Magical Tulum experience”
+We absolutely loved our time in Tulum and the boutique Hotel (Sueños Tulum) was wonderful beyond any expectation we had. We’ve stayed in many five star resorts and hotels around the world, and this is our new favorite experience. The attention to detail and the calming relaxing environment was second to none. Staff was exceptionally attentive, and also let us be at the right pace… icing on top of the cake was the sand raked pathways felt like we were always walking on sand that had never been touched, truly except exceptional experience.
Or
Israel · Couple · April 2026
“Fantastic”
+The staff - unfortunately I cannot remember the names of the daytime and evening waiters of the hotel rasturant/beach bar, but both were amazingly friendly and kind! The room was amazing and also the beach, the hotel staff made a lot of effort to get rid of the saragaussum.
sanazt2021
Couple · April 2026
“A peaceful, beautifully curated escape in Tulum with warm hospitality, thoughtful touches, and a truly healing atmospher”
+We had an absolutely wonderful stay at Sueños Tulum this past February, it truly felt like a healing escape. The property is beautiful, clean, and incredibly calming, with a beach so soft it feels like cotton. It’s a peaceful gem in Tulum, close to great restaurants and shops, yet still quiet and secluded. The staff were genuinely kind and made us feel right at home. Breakfast each morning was fresh and delicious, especially the juices. Evenings by the fire added such a cozy, grounding touch. The hotel arranged amazing massages and made everything effortless, from reservations to transportation. Morning yoga was a true highlight. Sueños Tulum is a place to reset and reconnect. I would absolutely return and highly recommend it to anyone looking for peace and quiet.
Marcela
United States · Group of friends · April 2026
“The perfect vacation”
+Everything is perfect. The place the staff the beach. If you want to have an absolute relaxing vacation come to Sueños.
−The check out😭
Anna
Russia · Couple · April 2026
“Best hotel in Tulum!”
+Everything - best hotel in Tulum! This is really paradise, and the team managing the hotel makes you feel like a part of their family. The rooms are big and stylish, no noise, perfect escape. We’d love to return one day!
−Nothing!
Jane
United Kingdom · Group of friends · April 2026
“We had an absolutely wonderful time and will definitely go back. Every member of staff was fantastic - friendly, helpful”
Kevin
United States · Family · March 2026
“A fantastic find in Tulum! Perfect and relaxing, we will be back!”
+We loved everything about Suenos Tulum. The intimate size of the resort was perfect for us, the staff was incredible, and the food was amazing. The facilities are wonderful, from the rooms to the yoga "tree house" to the pool and beach, and the nightly campfire for guests. We almost did not leave the property during our stay despite the tours we had scheduled! (although doing the tours of the ruins, swimming in the cenotes, and snorkeling with the turtles are all must do's!)
−Nothing except our stay was too short!