Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 32 reviews.
Ananda
Canada · Couple · December 2025
“Excellent...except for a frustrating cleaning/comms snafu”
+Overall: 8/10; Location: 10/10; Amenities: 10/10; Communication: 5/10 We entered Studio ARTURO just around 2 pm. It wasn’t ready after the previous guest, but we thought…NBD, because check-in time was 3PM. Msgd the host through Booking that we’d left our luggage inside, as per instructions, and would be back in a few hours. Returned at 6:30 PM, but it’d still not been cleaned! Followed up multiple times with the host through Booking. Radio silence on the messages. Also called the property number but got a recorded message in German. Left multiple vms. No response. Wrote again asking for a full refund as it was getting late and we wanted to try going to another hotel. Also wrote to Booking Customer Service directly. Finally got a response from the host, offering Studio ANDY next door and an extra night due to the cleaning issue. We took up the offer and asked for 1 night’s refund instead, as our dates were fixed. We got the refund, which took several messages and calls to both the host and Booking to get them to get in touch with each other to confirm the exact refund amount. Were it not for this cleaning/communication snafu (which was *really* stressful and frustrating in the momen
Robert
United States · Couple · July 2025
“Useful for short stay.”
−Hard to find, lack of lighting,no explanation for using appliances, but well situated.
Nathee
Thailand · Couple · May 2025
“Exceptional”
+Good location, near the train station and bus stop. Locate in the city center.
Lily
Australia · Couple · October 2024
“Superb”
Suzanne
Australia · Couple · September 2024
“Great central location in Interlaken”
+Great location as central to everything in Interlaken ( but up a lane-way behind the post office so needed to close window at night). Small but adequate kitchenette with fridge, cook top and oven (no microwave) so we could prepare our own breakfast. Coffee machine and pods provided - fantastic. Comfortable bed. Close to supermarket and shops and restaurants. 5 Min walk to Interlaken West.
−No air-conditioner but did have a fan. Would be hard to stay there in summer. Some noise from laneway but great central location made it worth it. A little tip...A small folder explaining how to open the window blinds, where to take the garbage, TV channels, local places to eat, closest supermarket etc would have been useful.
Jack
United Kingdom · Couple · September 2024
“Perfect modern apartment in central location”
+Great communication and perfect location for local town. Reviews said it was loud street however we did not experience this at all. Bed was super comfy and shower was good.
−No safe in room. Whilst there is oven and hob which was good and modern there was no saucepan or frying pan to use this. We may have missed this in the property as we don’t use it whilst there.
Paul
Australia · Couple · September 2024
“Avoid this one in Summer.”
+Close to everything, train station, restaurants and supermarket. Reasonable sized room. Small kitchenette was handy for our longer stay. Comfortable bed.
−To be fair, the room description states no air conditioning. However, air conditioning is a must in summer here. The povided room fan is not sufficient to cool the room down when it is hot. Lack of sufficient towels for a 5 night stay. We should have been provided with more than 1 towel each for our stay. Very, very poor. Lack of information about the room and how to use the external window shade. You work this out yourself. No information provided about local restaurants in the area or a basic map of the Interlaken area. Quite a noisy area at night, you must open the window to try to cool the room down, then you have to suffer with considerable noise from the street below. Very compact bathroom, small shower. A coffee machine that struggled to work, needs cleaning or replacing. No toaster provided.
Rani
United States · Couple · August 2024
“Hot room but good location”
+Good location
−The bed slept very hot and the room was hot during the night despite having the window and fan going.
Prendon
Australia · Couple · May 2024
“Good apartment in a good location.”
+The location was great, close to shops, station and restaurants. Decent apartment size with cooking facilities and other amenities.
−Things that could have been better, maybe a larger bed and a microwave would have been handy.
Venkataraman
United States · Couple · May 2024
“Perfect! Will stay there again”
+Proximity to interlaken west station(5 minutes walk) and to all stores made our stay pleasant and memorable. Apartment had a lift that made it easy with luggages and it had all the comforts and amenities. Really an exceptional apartment for the price.
−Suggest adding some photos or a sample video showing the apartment and mailbox location where the key was would have helped. Also need to add more cutlery to the room. (more spoons and forks).