Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Connie
Canada · Solo · October 2026
“This is clearly a lovely property; however, given the room rates, I expected a greater level of care and attention to de”
+The property was clean, well cared for & had character. It is located an easy 10 min walk from downtown restaurants & the Avon Theatre.
−Other than at check in, we did not see the innkeeper. No one made up the room during our stay. There were no glasses for drinking water in the room. The 4 poster bed was very high and might be an issue for guests with mobility issues. There was an unfortunate odor of sewage emanating from the bathroom pipes. The room door was not very soundproof and we could easily hear other guests coming & going in the hall.
VALERIE
Canada · Solo · October 2026
“Dirty, unfriendly, awkward, unsafe. Stay somewhere else.”
+Easy to find. Cute exterior.
−Parking extremely tight, made for tiny cars. Dirty bathroom, hair gunks from previous guest. Hot room. Couldn’t turn off ceiling light and just keep fan running. Big hole in wall they covered with construction paper. Very unfriendly staff, laughed when I said I couldn’t do all these stairs, yet kept us on 3rd floor. Wrong keys given to us. Water smelled. Coffee had no milk or cream. Laughed when we expressed concern re safety knowing someone else had key to our room. TV in room was a joke, so tiny and badly positioned. One chair for 2 people. Host stood there doing nothing while another guest helped me with my bag on the stairs. Never again!
Angela
United States · Couple · October 2026
“Disappointed all around”
+Bed was okay, plenty of hot water for a good shower. Bathroom was bigger than expected.
−Where to begin? This is NOT a bed and breakfast, no breakfast is offered at all. The floor in the bathroom was not cleaned well before our stay (used dental floss and hair ball on the floor). The host was not at all friendly. Each interaction with him made you feel like you were a bother. He didn't say "welcome," when we arrived; no, "good morning" or "how was your room/how did you sleep," the next day; no, "thanks for staying with us" when we were leaving...no smile or warmth at all. He's in the wrong business.
cheryl
Canada · Couple · October 2026
“We enjoyed our stay at Stone Maiden Inn”
+Close walking distance to downtown The Inn is quaint and staff friendly Coffee and tea in the dinning room was a nice addition since they are not serving breakfast
−Check in could be a bit earlier Room a bit small We would choose a different room next time
carol
Canada · Solo · October 2026
“Alright”
+Charming building
−4 day stay, no room cleaning or garbage removed
Juliet
Canada · Family · October 2026
“Quaint, cozy and comfortable historic inn very centrally located but pricey.”
+Beautiful historical inn that had homey/quirky features that fit with the town/theatre vibe - rooms named after Shakespearian plays and characters, art from festival drawings, unique decor features in every room. Beds were very comfortable - wish we had time to use the antique claw-foot tub in the room. Liked some of the amenities that were decidedly analogue like a pool table and books and many cozy nooks and chairs to curl up and read, which many guests were doing while still having wifi available. Enjoyed having a coffee station, mugs, wine glasses and fridge and microwave down the hall and coffee and tea being available in the downstairs lounge in the morning. The inn was very centrally located, so if you had time, you could easily walk into town with quaint shops and restaurants and even the Avon theatre. It was in a lovely residential treed neighbourhood and had patios and a screened sunroom which would be nice in better weather.
−Information and communication could have been better - I was unable to have my questions about check-in and coffee facilities answered, either through booking.com or directly with the owner. The phone number listed on booking.com's website and app was not in service and I had to do a lot of sleuthing to find one that worked (through another booking site). Even when I left a message on the correct in service #, it went unanswered and the website mentioned nothing about coffee being available, so I brought my own. In one place, it said that breakfast was included and elsewhere that it wasn't (it's not). The website just said that check-in was between 4-6 and I knew we would be there quite late, so I was concerned we might not be able to access our room - no one ever contacted us back to advise. When we did arrive late, there was a sort of suspicious homeless man wandering in the parking area looking into cars which made my daughter and I feel uneasy. Re check in, we found a note on the front door, which was open and the key to our room was in the lock to out room. After our experience with the gentleman in the parking lot, we locked the front door to the inn. Also, the bar fridge in
Billee
Canada · Couple · September 2026
“Okay”
+Good location
−Tired decor
marc
Canada · Solo · September 2026
+The location was incredible. The bed was very very comfortable. The staff was very friendly and helpful.
−Absolutely nothing. It was exceptional. We would go back anytime in Stratford
Olga
Canada · Solo · September 2026
“Historic Charm with Room for Improvement”
+Charming Historic Character: The inn has a wonderful, authentic historic vibe and personality that made the stay enjoyable despite the building's age. Plush Bathrobes: I really appreciated that bathrobes were provided in the room. This is a rare amenity in many places and was a very thoughtful touch. Comfortable Bed: The bed itself was extremely comfortable and provided a great night's sleep. Morning Coffee/Tea Station: Having complimentary coffee and tea available in the morning was a pleasant touch to start the day. Overall Atmosphere: Despite a few minor maintenance issues, the overall ambiance was welcoming and memorable.
−AC Unit Location & Windows: The window air conditioner was quite old, and because it blew air directly onto the bed, I had to keep it turned off. Additionally, the windows could not be opened, which prevented any fresh air from entering the room. Bathroom Fixtures & Exhaust Fan: The shower control handle was loose and actually came off in my hand. Also, the bathroom lighting and exhaust fan are connected to a single switch, meaning the loud fan stays on continuously whenever the light is on. Having a separate switch for the fan would be a major improvement. Room Layout & TV Visibility: Space in the room was very limited. The bed dominated the room, leaving only narrow pathways. Additionally, one of the bedposts directly blocked the line of sight to the television. Lack of Breakfast: I was disappointed to find no full breakfast served, only morning coffee and tea. It would be a great addition to bring back a proper breakfast option.
John
Canada · Couple · September 2026
+Good location, easy process to check in. Safe and quiet historical boutique Inn.
−Nothing.